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  1. Here are a few options for replying to a buyer on Fiverr, depending on the situation: General approach (shows appreciation and opens for details): "Hi [Buyer's Name], thanks for reaching out! I'm excited to hear about your project. What can I help you with today?" Focusing on their specific needs (requires some info from the buyer's message): "I see you're interested in [mention something specific from their message]. I've helped clients with similar needs before. Can you tell me a bit more about what you're looking for?" (Replace bracketed text with specifics) Highlighting your expertise (if relevant to their message): "Hi [Buyer's Name], thanks for contacting me! I specialize in [mention your relevant skill]. Is there a specific aspect of [their project area] you need help with?" (Replace bracketed text with specifics) Keeping it brief and professional: "Great to hear from you! Please share some details about your project." Remember to adjust the tone and content based on the buyer's message and your own communication style.
  2. Absolutely don't delete your Fiverr account and creating new ones is a bad idea! Deleting it won't solve the flag and creating new accounts violates Fiverr's terms, potentially leading to a permanent ban. Here's what you can do instead: Contact Fiverr support and explain the situation honestly. Be cooperative. Review Fiverr's Community Standards https://www.fiverr.com/legal-portal/legal-terms/terms-of-service to make sure you're following the rules. If the flag was a mistake, Fiverr might reinstate your account. Only consider creating a new account if Fiverr explicitly allows it and you're sure you can comply with their terms. In most cases, contacting support is the best course of action.
  3. Hi Miraj Hossain, welcome to Fiverr! There are definitely ways to improve your gig's ranking. Here are some tips: Optimize your gig for keywords: Think about what buyers would search for to find your service. Include those keywords in your title, description, and tags. But be careful not to stuff keywords unnaturally. Create a compelling gig profile: A great first impression goes a long way. Use a high-quality image and write a clear, concise description that highlights your skills and experience. Offer competitive pricing: Research similar gigs to see what others are charging. You might need to start a little lower to attract buyers initially, but you can always adjust your prices later. Provide excellent customer service: Respond promptly to inquiries, deliver high-quality work on time, and be open to feedback. Positive reviews and ratings will boost your ranking. Fiverr doesn't give out specific requirements for ranking, but these strategies should help buyers find your gig and increase your chances of getting orders. Here are some additional resources that you might find helpful: Fiverr Help Center: https://help.fiverr.com/hc/en-us Fiverr Community Forum: https://community.fiverr.com/forums/ Good luck on Fiverr, Miraj!
  4. If I'm not in this industry, I might be in the mobile and computer selling and assembling business. I am also going to enter this industry soon, choosing it because I always like to be my own boss. I don't know why, but I really don't like to work under someone.
  5. I canceled the order from my end via the resolution center, but the issue is not the cancellation itself; the problem is that the cancellation percentage is increasing day by day without any reason. However, I have opened a ticket with Fiverr Customer Support, and I'm hoping that they will resolve this bug soon.
  6. I understand that, but the thing is, the web category doesn't have much client traffic. So, it doesn't make sense to do such a thing instead of focusing on marketing. However, this is just my personal opinion, so please don't take it personally.
  7. I am facing an issue with the order cancellation rate. Last month, I cancelled 2 orders due to client faults, resulting in a cancellation rate of 23%. However, nowadays it's showing 33%, even though I haven't cancelled any orders recently. Additionally, I've noticed that gigs are being shuffled in the search results without any apparent reason. Most of the time, I see lower-rated freelancers taking the top positions, while good sellers are pushed down to lower positions. This is frustrating for me. I don't understand why gigs are being shuffled, especially since we see low client traffic in the web category.
  8. I understand your situation. My suggestion is, if your gig promotion is not working, then turn it off for now and make some changes to your gig. See if your gig appears in the search results. If it does after the changes, then turn on the promotion option again. I think you will benefit from doing that.
  9. I first joined Fiverr in 2020, but at that time, I couldn't work properly on the platform, so I deleted the account. I created a new account in April 2022. Later, I took another break for 8-10 months because I was working as a COO with a software production company. However, I left that company around March 2023 and returned to Fiverr to establish my personal brand.
  10. Your points are all valid, but I have a concern about the last part of your title, specifically "Here's how to become a valued member." My question is: why should we focus on becoming a valued member here? Is there any benefit to being seen as valuable? I personally don't think so. Forums are great for engaging with professionals, discussing relevant topics, and sharing and solving problems. It's more about how we behave and contribute that earns respect, rather than trying to prove ourselves as valuable. Before posting topics like this on the Fiverr forum, please consider if they are truly useful. I'm sorry if this comes across harshly, but it's just my opinion.
  11. The Fiverr forum is not for marketing. You can promote your services on social media instead. Also, it's important to learn basics such as where to share your content and where not to. I hope this makes sense. Thank you!
  12. Not every website can access cookies from other websites. Only malicious websites with cookie hijacking scripts can do that.
  13. Thanks, basically I store important things in a physical notebook, but I forgot to write down my Fiverr security question in the notebook. 😞
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