donnovan86
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Posts posted by donnovan86
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7 hours ago, elikent said:
This is the problem, the system can be gamed EASILY.
Yep. And I can say for a fact this happened to me. I don't know what client did it, if it was a mistake or not, but last year I had only 5 star reviews for months, yet Fiverr's success manager that I had at the time said my buyer satisfaction rate was low. And she specifically said that private review scores and public reviews scores can differ wildly, you can easily have 5 stars publicly and a bad private review, as you said. And the worst thing is that you never know who did that, why they did it. It's private feedback, but I don't receive any feedback or reasons why the person was unhappy. I will say this, I had people randomly leaving public reviews too, because they were busy or it was late. So at the end of the day, I just focus on what I can control.
I do think private reviews will not go away. It's a great way for Fiverr to level the playing field and it makes ranking gigs easier for them. Because if every buyer leaves a 5 star review, try to rank gigs only with that data. I don't blame that they are using any possible data to rank gigs, because there are millions of them. What I don't like is the lack of transparency when something is wrong. If there is something wrong, they should give us reasons why an order went wrong. Anonymously, not sharing the order number or anything. But I doubt we will see that.. ever, or for a very long time.
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9 hours ago, marinanp86 said:
They cannot use fake IDs if that is controlled by human support. It's not just about sending a photo of your ID, they may ask you for a photo to support your ID, summaries of services that prove your address, etc. It's easy to refer to an edited photo; If detected, that person is blocked.
If there's a way to bypass a system, cheaters will always find it. Clearly there are people here on Fiverr with multiple accounts that receive orders on all of them. They have different images (usually girls), the same image format, the same username format, and they even shared reviews between each account. I saw that myself and I only searched within my niche, so obviously there must be in other niches. As I said, if people want to cheat, they will find ways to do it. After all, every week you have people asking on the forum if it's ok to use an autorefresher....
9 hours ago, marinanp86 said:and there humans control everything
It might be a smaller platform then. As they scale, they tend to use AI more and more. I don't blame them, if AI can take over repetitive tasks and save money, why wouldn't you use it?
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52 minutes ago, katherinasim said:
But it has a 5.0 star rating from 234 public reviews and is currently selling with a "Fiverr's choice" badge. (Already got 4 orders as a Fiverr's choice).
That's an indicator that private metrics are not very good for the gig. It might also indicate that few people leave private reviews, and if the only private review you have is a bad one, for example, that can have a "strong negative impact" as you said. It definitely happens to me for a gig where I only had 2 reviews/orders in the past 5 months. And they both had 5 star reviews publicly, however a month ago I had negative impact shown, since last week it's strong negative impact. And keep in mind the last order was finalized and reviewed 2 months ago.
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28 minutes ago, smartdezigns said:
Funny thing is that my 2nd best selling gig has 9 score but it has a client satisfaction = negative impact.. How strange it is..
I have a gig with no negative reviews since its inception, success score of 9, when the new level system was implemented it had a negative impact for client satisfaction. It changed (without any orders since the last order was 2 months ago, and the one before than around 4-5 months ago) to strong negative impact. But there were no reviews or even private reviews, because the review window was long gone when this changed. Anyway.. I choose to just deliver the best work I can and not think about stuff that's not under my control. Because at this point.. it's not like it will make a difference.
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51 minutes ago, enekoviolin said:
However the Success score's areas indicates that the 'client satisfaction' is having a negative impact on my puntuation, does this make any sense? I know that some 'private' reviews can affect negatively as well, but I don't think it would be so much different from the clients that didn't make a public review..
It can be. Last year I barely had any reviews under 5 stars. Yet my success manager said I have a low buyer satisfaction rate, which is the current success score basically. So people were happy, came back for orders, but some rated me poorly with private reviews. Some people will leave a random rating. Others leave a bad rating accidentally, and I am sure a lot of buyers have no idea these private reviews matter. In fact, lots of them ignore these, and when most people ignore them but a buyer that has a vendetta and wants to leave only bad reviews will leave such a bad private review, that will damage your success score quite a lot.
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34 minutes ago, marinanp86 said:
No. No one here talked about being a Fiver employee, only you mentioned it 🥴
I replied to a person saying they need to be compensated because they work for Fiverr. Which makes them an employee. They specifically said they work FOR Fiverr. We all work ON Fiverr, on a platform as independent contractors. Things might change from country to country when it comes to the legal status. Check previous pages if you want to. But clearly everyone has their own opinion about this, some even say they are forced by Fiverr to work a certain number of hours a day, which they are not. I swear.. a lot of people see Fiverr as their employer, when it's just a platform for freelancers. As I said, to each his own.
34 minutes ago, marinanp86 said:I think they took the most absurd measures that exist.
To be fair, Uwork also tracks your performance for the last 2 years. So if anything, they aligned to that. The problem here are private reviews, and how they are a massive factor for the success score. Not knowing how and why you are rated a certain way privately is indeed a problem. However, that has been a problem for 2 years+ now, since private reviews were introduced. Yet not everyone was mad about it. Now that these scores are affecting their level, all of a sudden they became an issue.
I don't really use Uwork that much, but I know that Fiverr did borrow ideas from their systems, just like Uwork did from Fiverr with the gig system. I think they also have private reviews, if I am not mistaken.
34 minutes ago, marinanp86 said:In fact, it is enough to have an account by identification, and eliminate the accounts of sellers with repeated complaints of extortion or manipulation,
Yeah. And they make new ones. They use fake identities. I agree, there could be different ways to handle. But it's easier to use AI in order to track metrics and take action based on that. And also cheaper, when compared to paying people that manually track and do those things. I am not a huge fan of these changes, especially with success scores and such, but I also realize that even the community itself doesn't have massive strength when it comes to decisions. Even people that made over $1 million on Fiverr like Levi were unable to change the way things work.
Fiverr already knows what the community dislikes, they know the success score is not well-received by sellers. But it wasn't meant to anyway. The focus was on lowering review scores across the board, and it worked. So yeah, in the bigger spectrum the focus is on AI-based/supported services, I am sick and tired of these ads, social posts, webinars that are spewing over AI benefits and stuff. There's a lot of stuff outside of my control, I complained to a Fiverr manager about the success score and review system even before it was implemented, and I was not alone. But clearly Fiverr has different plans so instead of complaining, I just focus on my work and stuff that I can control.
Speaking of work, I have some gigs to deliver, so I'll be off 🙂 Good luck!
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14 minutes ago, marinanp86 said:
Allow me to correct you, but that is according to the laws of the country, since in my country Uber does have an employment relationship with its drivers 🙂
Yep, as I said in another message. It differs from country to country. Some countries will establish certain rules when it comes to freelancing or ride sharing, or any independent activity. But that's the exception, not the norm worldwide. You are still not employed by Fiverr, which was the point of the entire discussion 🙂
3 minutes ago, marinanp86 said:1 negative rating can taint your entire record and reduce your account to nothing.
Yeah, because not a lot of people leave private reviews. At least in my experience, only those that are unhappy do. And since Fiverr sees private reviews as more important than those public ones, if you just have a bad private review or 1 bad private review and one good one, it's easy to see why they show your gig has a "Strong negative impact". I have a gig which in the past 3 years only had 5 star reviews. Yet the buyer satisfaction showed negative impact, and a few days ago it changed to "Strong negative impact". It only had 2 orders in the past 5 months, each with a 5 star review, and the last order was 2 months ago. Before the review system and level system was active. How can things change from negative to strong negative without any order or review.. not to mention all reviews were very positive? Clearly either someone left me a bad private review by mistake without knowing, and as you can see, there are a lot of private metrics that we just don't have access to. That's why the success score feels random without access to that data. Realistically, as long as they guarantee people their private reviews will never be shared, we will never have access to that data. And as others said, how can you improve without having the full picture of what happened?
We can blame sellers who scammed buyers and manipulated the system to their own benefit. That's why private reviews were implemented, the new leveling system, etc. And I am sure Fiverr will continue to add these anti-seller measures. Which is unfortunate because it affects legit sellers. I had more reviews under 5 stars in the first 3 months of this year than all of last year combined...
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13 minutes ago, sumiregoto said:
I've thought about this but then my concern was losing gig impressions and overall reach once I catch up. Did it affect the performance of your gig or was it still consistent? Definitely something I will consider in the future!
Well if you don't stop those new orders from coming, then constant extensions, potentially late deliveries can be an issue. Not to mention higher prices will put some people off. The gig will not appear in search until the number of orders is under that limit. I didn't feel any major difference, last time I used that was 2 years ago, but I did use the system for years and it didn't affect me. Whether things changed or not, I don't know. But it's definitely better than the alternative of dealing with bad reviews, too much work and pressure.
You should assess the situation and see what works for you.
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5 minutes ago, sumiregoto said:
This happened to me too! My impressions 20X in a matter of weeks and the amount of enquires I received was unsustainable. I had to extend delivery times to 2 weeks and significantly increase prices to keep up with the demand. I lost my top rated seller badge due to my response rate and not being able to get back to prospects promptly. This was due to MANY of them being spam messages from people looking for work too.
Change the number of orders in queue you can accept. If your gig reaches that number, it automatically stops and makes your life easier. I used that multiple times.
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1 minute ago, elikent said:
It is outrageous to have a 5 star rating from someone but also a 1 star in private rating. It makes no sense that there are two rating systems - what the heck does this achieve?
Well there are plenty of sellers begging/forcing buyers to leave a 5 star rating before they send their work. There are lots of sellers that consciously manipulate the system, curate reviews by canceling, etc. You can find lots of posts from buyers upset that their sellers delivered very poor work or even scammed them and got their 5 star review and then did not send anything. Obviously that reached Fiverr and they started implementing all kinds of things.
What's funny to me is that before this level and review system change, we had pretty much the same metrics, but more of them were hidden. Now we can see waht metrics affect our success score, so there's more info than we ever had, and people are outraged.
The problem here is not the info we get, it's the success score being affected by private ratings, and the success score affecting what level you are. As you said, if a buyer randomly leaves a private review at 3 AM (which happened to me by the way, a public 1 star review because the buyer was tired, and the review text was positive), then that will affect you for months.
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5 hours ago, hashir33 said:
@donnovan86 Most of the accounts are flagged due to location inconsistencies. Does that mean we're not digital nomads anymore? If we have to travel, we can't log in to our Fiverr account from any other location & what if a user wants to upgrade his laptop? That's a pretty strange situation.
It's hard to assume why the location inconsistencies appear.
But from what some people in the forum said, it might be due to VPN usage. Because one second you login from X country and the next second you are in another country. Obviously that shows Fiverr you are cheating things in some way, and that might be the case. If that's why these location inconsistencies appear, I can see why they flag accounts. However if there's another reason, then it's hard to know exactly why.
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3 minutes ago, whildebrand said:
Ubers legal team is definitely a very big department within the company and I am sure they are hard at work to exploit any loophole they can find.
Similarly to Fiverr's legal side I assume. I am sure Fiverr doesn't want any kind of major liability.
Just now, whildebrand said:I cannot speak on behalf of Fiverr as I am not a lawyer and that is also not my concern.
Yep. Everyone needs to have an expert look into their own stuff. It was nice chatting with you 🙂 Going offline.
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3 minutes ago, whildebrand said:
Let's agree that we disagree on the employment status. But I can tell you, that I had to learn the hard way.
I can imagine. That's why I've been working with an expert since day 1, I heard various horror stories. I know these tax laws are convoluted and hard to tackle. So I 100% agree with you with the tax things you said. I just wanted to let you know that this entire conversation started from sellers with 0 sales asking for compensation from Fiverr because they were not getting orders due to the new level system. That's why I was telling here they are not hired by Fiverr. That was all. Creating an account on a platform doesn't immediately mean they hired you and you receive benefits and compensation 🙂
Hopefully other people see our conversation and they are encouraged to talk with a tax expert, so they get their stuff in order.
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Just now, whildebrand said:
Let's agree that we disagree.
Well it's not about local taxes and laws.
So you agree people with 0 sales on Fiverr should be compensated because they just created an account? Because that's where it all started, some sellers with 0 sales were asking for compensation because they are working FOR Fiverr. Which obviously is not the case.
Sure, there are legal requirements and implications based on the country. But Fiverr didn't hire those sellers and they are asking for money as compensation... that's very funny to me.
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5 minutes ago, whildebrand said:
The employment status is not dependent on a contract.
Still, Fiverr didn't hire you. You are not employed by Fiverr. You are just an independent contractor, and that doesn't change, regardless of where you live. The only people employed by Fiverr are those they hired, like customer support professionals, their dev team, their success managers, etc. We are just contractors using their platform. So they don't pay/handle our taxes, we don't get any benefits a hired person would normally get. I doubt any country can force this onto Fiverr, because that's the nature of the platform.
It's just like Uber or Bolt, or any other similar apps/services. You're not working for those platforms, they are not seen as your employer. In fact, you can drive for both or even more than 2 apps at once. Same with freelancing. These apps allow you to make money, but you are liable for any taxes.
I agree with you, everyone should talk with an accountant/expert. However, it all started with the assumption that people think they are hired by Fiverr and should receive compensation because they are not getting any orders. So yeah, while there will always be certain local laws that differ, what remains the same is that Fiverr is a platform where you sell services, not your employer if you are a freelancer. I find that funny, because some sellers here expected compensation for being on the platform with 0 sales. But everyone should go to a local accountant to get things sorted and avoid any gray areas, as you said, if you are making money on the platform. Because every country has its own, convoluted way of dealing with freelancers.
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13 minutes ago, cucinavivace said:
I posted a couple days ago about my score mysteriously going up 1 with no additional orders like vhskid. Before that I had 4 orders all in a couple days that a week or so later seemed to bump me up 1 as well.
I can only assume you had a great private review that boosted your stats.
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12 minutes ago, vhskid said:
My SS went 1 up recently, but I haven't had any new orders / reviews since January.
Clearly a sign that things are being changed in the background. I didn't have any SS change, however for one of my gigs the client satisfaction went from negative impact to severe negative impact. And that gig had 2 orders the past 6 months. Last one was reviewed before the new level system and success score. So I have no idea what brought that change :))
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7 minutes ago, cucinavivace said:
I'm not saying you don't have a point about how we're being treated.
I think it mostly has to do with the way some people tried to manipulate the system. They were canceling orders instead of getting a bad review - that's why the reviews for canceled orders were implemented. They were only curating 5 star reviews, making their service seem perfect, when it's not - a new review and leveling system to try and lower scores.
So yeah, a lot of these changes were made because, whether we like it or not, tons of sellers try to curate their reviews, they even manipulate buyers to leave a 5 star review if they want to ever see they work, etc. A lot of buyers complained on the forum. So I see why they made these changes. The problem is that with this new level system, we don't even know what affects the success score, aside from what we see publicly.
In the case of @marinanp86, it might be due to random reviews left privately. It certainly was the case for me last year around this time and it took me multiple months to recover. Even if I had only 5 star reviews exclusively, I was barely getting any messages or orders from new people, and my success manager said that my buyer satisfaction rate (now this success score) is low. So yeah, there are a lot of hidden metrics that Fiverr doesn't share with us, which is why the success score feels random. Because from our perspective, the public stuff seems perfect, yet you don't know if a person randomly rated you poorly in the private feedback form.
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14 minutes ago, cucinavivace said:
They don't want employees. They want people scrambling to make money where they take a cut without the infrastructure costs
Exactly. I've been here for 10 years and never felt like an employee. Nor are they offering any employment benefits nor do they handle taxes. It's just a place where you earn money, at your convenience. These platforms thrive because there are always people willing to offer services on them, and if you leave, 10 more will come and replace you.
5 minutes ago, cucinavivace said:then eventually if it gets bad enough they'll suspend your account
True but you're not employed by them. You just have to follow the terms of service, that's all. And you agree to those when you sign up for an account. An employer will force you to achieve a certain target every month, that's not the case if you sell on your own. You can sell as much or as little as you want, no one is forcing you, the only thing you have to focus on is following the platform's rules.
12 minutes ago, marinanp86 said:Of course, the difference is that if you sell on Ebay or Amazon they don't penalize you for responding late, or for not having effective communication, nor do they hide you from search results because you delivered a dented package.
They also have certain metrics they track, every platform that allows you to sell on it will always track metrics, simply for ranking purposes. Because there are lots of sellers, so they want to rank you. Even if they might not hide you from results, you will receive a bad review from the dented package receiver and that will impact you in one way.
Unfortunately there's no employment relationship with Fiverr. There's no contract, nothing. You are just an independent person selling on their platform. It's not in their interest to have a contract with you or anything that forces them to a certain agreement. The way they operate now is great for them because they can have thousands of sellers, those can leave or continue working, and the platform doesn't have any liability. Adding any type of agreement or contracts will just make things more difficult for them. Unless there are certain rules like the DAC-7 report where they are forced to share your income with the tax authorities, Fiverr is not forced to do anything. I think they are comfortable in this position and having any type of contract would just add extra requirements on their side. Which let's face it, who wants any more liability than they already deal with :))
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7 minutes ago, zakirahmed66 said:
There are metrics you may never know that will drown you. You won't know whether something you worked on was successful or failed.
The main problem here are the hidden metrics. Those private reviews can easily be random, people don't even know they are rating you as a seller, the questions make it seem you are rating your experience with the platform. That's why I think many of us have bad private reviews without even knowing what caused them in the first place. But it is what it is, at this point I am just tired on worrying about every metric under the sun. Clearly we are at a point where diversifying our income is extremely important, because you can't rely on a single platform anymore. And that's the truth.
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7 minutes ago, marinanp86 said:
This is not the same, although there is no formal relationship contract, you are within a platform that, although it is not paying you for a specific job, does manage the flow of money and keeps a % of your work.
Yeah. And that's the extent of it. They don't force you to work certain hours, they don't force you to take hundreds of jobs, etc. You can easily place a limit to orders in queue, you also have request to order. You can work as little or as much as you want. It's just a platform where you can sell stuff. You can't tell me that people selling on eBay or Etsy are hired by them 🙂 yes, the platform has some obligations like managing money and stuff but that's about it. You agree to their terms when you create an account, you can easily just choose to buy and ignore any selling. Or you sell within their rules.
9 minutes ago, marinanp86 said:So, you are independent when you have your own office, or agency or client portfolio and you manage it your way, with your rules, period.
You can also be independent by working alone, in your pajamas, paying your taxes and just doing freelance work on platforms like Fiverr, Uwork, Toptal or whatever. That makes you independent as a freelancer. Not having an office or agency. But to each his own. I don't feel any employment, pressure to work a certain schedule or anything like that when I am on Fiverr or other freelancing sites. I always try to set the deadlines I want, and I've been doing that for over 10 years. That's why I am confused as to why some freelancers here see Fiverr as their employer.
There was one person that was saying on the forum :)) Fiverr should pay them unemployment benefits because they have no orders and Fiverr should guarantee orders for them. Which is obviously not the case, anyone can easily create an account, say they are hired by Fiverr and wait for employment benefits. And they will be waiting, because they are independent contractors, they aren't hired by Fiverr directly, people hire them through Fiverr.
So yeah, Fiverr is a facilitator. They will never take any responsibility like a company who hires you. Because you come here OFFERING your services, you're not hired by them to do specific work. I can easily change all my gigs, shift to graphic design instead of writing and Fiverr won't do anything. Do that at a place where you are hired to be a writer or programmer. Nah, today I want to stop being a programmer, I will start being a designer instead. They fire you on the spot 🙂
Anyway, I don't mind what others think, I respect that. But clearly Fiverr is a platform, everyone should treat it as such. It's not your employer. You are just an independent contractor offering services on Fiverr/Uwork or whatever platform.
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6 minutes ago, anabia_46 said:
I would greatly appreciate your prompt attention to this issue. I have also attached a screenshot for your reference. Thank you in advance for your assistance.
Go to customer support, we can't help as we are only sellers.
So the thing is, maybe this amount is the largest one you withdrew, and that ended up triggering something in Fiverr's system. Go to customer support, they should let you know what happened.
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41 minutes ago, marinanp86 said:
Second, it is not as you say, since Fiver itself forces you to make the commitment, effort and dedication 100% on the platform if you want to be successful.
You choose to work on Fiverr. They are not your employer. That's all. Of course if you use the platform, that comes with certain rules. But you didn't sign a contract. You can easily cancel the orders if you don't want to and stop using the platform. When you're hired, you don't have that luxury. You have a contract, usually on a predetermined timeline.
You are. Because unlike being hired, as a freelancer you choose when, where and how much you work. When you're hired, that's not the same. You are forced to go to work at X in the morning and then go home at Y in the afternoon.
41 minutes ago, marinanp86 said:Well, first you shouldn't tell anyone what to do with the way they feed their family or home, since you don't know each individual's situation.
We are talking about Fiverr specifically. Fiverr didn't hire you, instead you just work on a platform. The wise thing is to have multiple sources of income. Each person knows their own financial situation, but these days just relying only on Fiverr is not exactly a good idea, if you want consistent income. Because the changes they made can lead to inconsistency very fast.
41 minutes ago, marinanp86 said:So... your example is not valid friend, since the fact that there is no contract does not mean that there is no established employment relationship.
Yeah, I'll stop wasting time explaining. Employment means you are "being paid to work for a company or organization". Fiverr doesn't pay you, buyers do. Fiverr is just the middleman and they take a cut of your earnings, they give you a platform to sell your services. They aren't your employer. Sure, you agree to certain rules while on the platform, but there's no type of employment here. Feel free to think it is, but legally, there's no employment. I've never been tied to any platform as a freelancer. You can easily stop using any platform and there's no employment contract or anything like that tying you to anything.
You want to achieve succes on Fiverr and only work here? Great, that doesn't mean you are being paid by them. Buyers pay for your services and Fiverr is a platform that offers some benefits like escrow services, sometimes they might cover you if a person tries to scam you. But hey, you can promote your own services online, use an online escrow service and not deal with Fiverr. Does the escrow service employ you?
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6 hours ago, whildebrand said:
So I'm not sure why you keep coming back to this one-sided notion that only buyers are important
Don't twist my words. Everyone is important, however Fiverr's focus is on making money and while new sellers join all the time, if buyers leave the platform, that hurts their bottom line. And that's the main thing any corporation cares about. Their income. If people don't spend money on your platform, you can have the best talent on the planet, you're still closing the platform due to loss of income, eventually, if no one buys stuff. Hence the reason why Fiverr focuses more on buyers and their experience. That doesn't mean it's fair, but that's how things work. A company relies on having clients and people spending money. Sellers are a major part of the business, but without people paying for their services.. it's hard for a platform to sustain its costs and even make a profit.
6 hours ago, whildebrand said:You are, in fact, working for Fiverr.
No. Do you have a legal contract, paid days off and any other benefits that come from being hired BY Fiverr? Nope. You are using A PLATFORM and you offer your services here. You handle your taxes, you handle your income, you even pay them for promoting your services, just like you do on Google with Google Ads. Are you working for Google too? You are just a third party freelancer, offering services on a platform. And you are not hired by any platform, you are just a contractor.
You are not hired by Fiverr, you are not working for Fiverr. If you do, then those customer support people, success managers, what are they? Aren't they the ones working for Fiverr? I get the confusion, however we are not Fiverr's hires. We are independent contractors. There's no contract you have with Fiverr. You can stop selling here right now and close your account. You can do that, there's no contract here, you just stop and move to another platform if you want. Fiverr is just a platform, a middleman between you and buyers. They handle payments, disputes, but they are not a company who hired you for a specific task.
6 hours ago, whildebrand said:d) Fiverr has a time tracking system, and you are expected to work regular hours.
You are not forced to use any time tracking system. I've been here for 10 years+ at this point and was never pressured to work even 1 hour from Fiverr's side. I offer services on the platform, people buy it, and I work based on my own schedule, the way I want. I never work regular hours. Sometimes I work 1 hour a day or skip, other times I do 12 hour days if I want to batch everything in a single day and send stuff earlier.
That's the beauty of freelancing on these sites. You choose the project you work on, and many times who you work with, unless they hire you directly of course. But generally, Fiverr provided lots of flexibility for me. I did have days when I worked most of the day due to multiple projects accumulating, however that was on me, and not due to Fiverr forcing me to work regular hours or anything like that.
6 hours ago, whildebrand said:However, if you have a major business website with e-commerce integration and possibly a significant website migration worth over $1,500, an order that may take a week or longer to complete, the situation quickly changes drastically.
It always comes down to the value provided. No is forced to have any price. You set it yourself. That means you have to deliver.
The problem is that regardless of the price, you will sometimes end up working with buyers that rate you randomly. And based on my experience, this was an issue before this new review system, for years. I had people rate me 1 star on a $100 order because they were sleepy and Fiverr pressured them to review. So.. I rest my case, incidents can always happen, I just prefer to move on. I don't think that a 4.7 star review will hurt anyone.
2 hours ago, marinanp86 said:I have exactly the same opinion regarding the legal employment relationship with FIVER. And I also wonder to what extent they can harm so many sellers who spent years here and who today Fiver is their plate of food on the table, without having any legal repercussions...🙄
Well as I said, you are not hired by Fiverr. You offer services on a platform. You are not employed by them and you shouldn't rely solely on Fiverr income to put food on the table. Because ranking is very flexible these days, and you can have weeks or months without orders. I think people see freelancing on Fiverr as being hired by the platform, which is not the case. There's no contract with Fiverr and they don't pay your taxes, they don't offer vacation time or benefits like health insurance. How are you hired by Fiverr? You're just a third party freelancer that chose to offer services on the platform and you can easily stop all gigs and stop selling this instant. Fiverr won't force you to do anything.
If there's no legal contract between you and Fiverr stating that you have to work X hours a day/week/month, salary agreement and other things, then you are not hired by Fiverr, nor do you work FOR Fiverr. You are working ON Fiverr, which is a platform, a middleman. The only people that work for Fiverr are their customer success people, customer support, developers they hired to work on the website, etc. I understand some people are confused but come on.. we are just contractors offering services on a platform. Fiverr covered their legal grounds very well here. So honestly, I don't see any legal repercussions, unless a specific country enforces specific freelancing-related rules and Fiverr needs to abide.
PS: In the end, none of these arguments and opinions matter, we are at the mercy of investors and the way they want to drive the company forward. The moment I heard about this review and leveling system I knew there will be an outrage. On one hand we get to learn more about the gig performance, but on another hand we have no idea why the score drops randomly. I have a gig that only had 2 sales in 4 months, and initially the reviews had negative impact, without any sale for 2 months the reviews have a strong negative impact. And that gig doesn't even have a single bad review. It makes no sense on the forefront, which means some customers leave random private reviews, otherwise there's no way to explain it. I, for one, decided to not worry about these things that are outside of my control. I have my own gripe with this review and level system, but at the end of the day I decided to just move on, because Fiverr already knows about all the issues people shared. If they want to make a change, they know what people are unhappy with. Based on my experience, they always stick with the stuff they implemented and while they make small changes, like the value for money shifting to value of delivery.. they rarely make significant changes.
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Is the Fiverr "Promoted gig" option is helpful to get more orders?
in Starter Questions
Posted
Well if you keep it on Auto, the overall expense will be much higher.