Response Rate lower than 1 Hour

[legalteam]

Hello,



As seller we are striving to get the stats whether 100%: Ratings,Orders Completed, Delivered on Time and finally the Response Rate which for us is currently at the 1 Hour mark. I have noticed that no matter how quickly we had been responding to buyer’s inquiry within 0-15 Minutes the response rate has not gone below the 1 Hour mark; which is not good as we are striving to achieve at-least 20 mins response rate.



Sheriff’s Note: Moved to Suggestion Box again since there are requests within for a change to a feature.

[fastcopywriter]

I think ti’s because Fiverr likes round numbers. This is why my rating is 97% and not 97.8%. I don’t think it will ever go under 1-hour, and I won’t be surprised if it increased to 3-hours, or is your legal team always awake?

[funkygfx]

I don’t think the system is set to display a response time in minutes .
The lowest it can probably go is an hour.
I haven’t seen anyone with a response rate of less than an hour.

[legalteam]

I believe so as well @fastcopywriter, The thing is that my notification signals are tuned to very high

[Guest webexpert1313]

i am never seen before response rate in “Minutes” . its minimum shows average time 1 hour only.

[emjayye]

ye this is true… I am currently at an hour as well. once you see an hour on a profile I just take it that they respond fairly quickly in general.

[mallika255]

Mostly i response in 5 to 6 minute. if i am sleeping i got ring and i do response on the same time. i never see less then 1 hour or in minute.

[seowriterluv]

The lowest so far i have seen is 1 hour and I always strive to maintain it

[fastcopywriter]

Reply to @legalteam: I had the Fiverr app on my kindle, but it was annoying me, I hate getting beeps, and then it was too slow so it was driving me crazy.

[Guest iamjunaid]

Lowest is 1 Hours and i think it is pretty good.

[easymedia]

To me, as a buyer and seller, 1 hour is incredible! If you have a 1 hour response time, you’re doing very well! 😃 Great job!

[legalteam]

yes that is true @funkygfx, I’ve yet to see another Seller with less the 1 Hour response rate.

[legalteam]

Exactly @webexpert1313

[robyncrystal]

I’m with @easymedia - 1 hour is pretty darn good! Sure, it would be nice to see even shorter response rates, but I think everyone just assumes that they’ll respond really quickly anyways.

[humorous]

The system can display time in Second, Minute, and Hour. However, Fiverr’s script doesn’t display time in second or minute as far as response time is concerned, which is the reason why the least time is 1 hour. And to me 1 hour is pretty much okay. Some sites, for instance Facebook, do display time in second, minute, and hour.

[fonthaunt]

Reply to @humorous: How did you arrive at this conclusion? Do you work for Fiverr in scripting/coding?

[humorous]

fonthaunt said: Reply to @humorous: How did you arrive at this conclusion? Do you work for Fiverr in scripting/coding?

Not at all. My conclusion is based on what i notice, and because some areas on Fiverr do show some events in minute. For example, “recent delivery” do show in minute if it’s not up to 1 hour.

[fonthaunt]

Reply to @humorous: Thanks for the clarification.

[legalteam]

@robyncrystal I believe so as well; but we are all striving for the best and it seems the 1 hour mark is the best

[legalteam]

@humorous that is right

[inspiredtony]

one hour ? do you sleep at all?

[legalteam]

@inspiredtony Yes one Hour, I will take that as a compliment of my hard work, but lots of Seller have a 1 hour response rate.

[legalteam]

@emjayye yes exactly

[funkygfx]

Reply to @inspiredtony: I have a 1hr response rate while I sleep 8-10 hours a day 😛

[inspiredtony]

Reply to @funkygfx: wonder how do this…