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Can someone explain to me where did I breach the ToS?
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nikolakesla
https://www.dropbox.com/scl/fo/f5q266kl9b3rwg3752xlx/h?rlkey=dijfer8fjxy7ejwj81li4zf8k&dl=0
This link contains all the audio files and the pdf files.
Customer has asked me to transcribe 2 live performances.
1)https://www.youtube.com/watch?app=desktop&v=Ci--MbNEHoY is this one. Which is named "Soad Madonna" in the folder. Customer asked for the transcription of the guitar parts and I did as they asked.
2)https://www.youtube.com/watch?app=desktop&v=4_OfngfMmIQ is the intro to this live performance. Which is named "Chop Suey Intro" in the folder. Again, I transcribed the parts that the customer had asked.
I've sent them the files in "Guitar Pro" file format. Which is a program for viewing and editing guitar tabs and notation.
After that the customer had reviewed the order and given their ratings. As soon as I saw the customer had rated me, I rated them too. There was no point in the conversation that I or them asked about a rating or a positive rating. The customer was a repeat customer of mine and they have been ordering the gig regularly. I have not asked any of my customers to leave me a rating. I have not bought or sold review scores anywhere or in any job. All I did was to do what the customers asked me to do. I still don't understand how the review team sees this one as a breach. All I did was to do what was written in the job description. Fiverr is the source of my only income and I did not or won't commit any act against the terms of service.
I have been accused of fraud, but they won't show me any evidence. The support team claims they've reviewed the case multiple times. But I'm not even sure they have reviewed it even once. I have never asked the customer for a rating yet I'm being punished for it.
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