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On 2/1/2023 at 8:56 PM, adrian_success said:

The Order Completion Rate calculates the total amount of orders over the previous 60 days (whether completed or canceled), divided by the number of canceled orders, and then multiplied by 100 to reveal the percentage of orders completed.

 

Thanks for your valuable information

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Your all point is great, but some order cancellation also happened due to client lake of requirement. Some clients start orders with the requirement, but after finishing the work they start putting in a lot of extra things. When we told them that they have to pay for extra things they want to add, they start arguing, and at some point when it is uncontrollable, it leads to order cancellation, so in this case I always reach out to the Fiverr customer support team so they can restore the cancellation rate again after reviewing the conversation.

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