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How long does the trust and safety take ?


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Hi ! 

 

I uploaded a video for my gig since last week (it was Wednesday 18) and it's under review by the Trust & Safety team since that time. Is it normal ? Why does it take so long ? How long does it take normally ? 

 

Thank you for your help 

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49 minutes ago, forge_d_img said:

I uploaded a video for my gig since last week (it was Wednesday 18) and it's under review by the Trust & Safety team since that time. Is it normal ? 

It didn't use to be, but on January 1st thousands of accounts got restricted and have been in review since then. Trust & Safety seems to be really busy investigating those cases, so it takes them far longer than usual for the regular stuff like checking videos.

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Ok, so this is normal (as normal as possible I mean). Thank you ! 

(And it was not a reproach, I know I'm not the only account they have to review, I was just worry because this is my first gig and I don't know how it works.) 

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