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Can a buyer still request a refund on Fiverr during the fund pending clearance stage?



Hello, I am new to Fiverr and was wondering why there is a fund pending clearance stage on my order. One of my friends informed me that it is from the buyer, and the buyer has until the pending money phase to request a refund for the order. So, is that correct? Can the buyer still request a refund during the period, and can they request a refund after the pending phase is completed? On Fiverr, I don't get the refund 

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