Jump to content
  • 0

Having issues with a client


antonmarais1981
 Share

Question

5 answers to this question

Recommended Posts

  • 1
On 5/4/2022 at 10:55 AM, antonmarais1981 said:

So i got a order from a client. After i got the order he told me his waiting for photos and he will get back to me that was on 27Apr. I am sending him messages but his not responding. What is the right course of action here that wont affect my profile?

I had a similar order and it dragged on for almost a month. I texted him every day and no answer. I contacted Customer Service and asked to cancel so I could move on and not worry about it anymore. Not sure if you want that. I had it cancelled and it did not hurt my ratings. They (CS) saw that I was trying to complete the order. 

  • Like 9
Link to comment
Share on other sites

  • 0
On 5/4/2022 at 5:09 PM, harneetart said:

Basically your client is not able to responde if your order is start then go to resolution center and extend the delivery time.

At least it hasnt started yet thats just the thing was waiting for requirements so its just hanging there in my orders

  • Like 7
Link to comment
Share on other sites

  • 0

No issue at all just wait for few more days, i am sure buyer will be back soon, i also faced same problem in last week after a week buyer come back. but if your not want to waiting then try with support they will cancel the order, but i suggest you need to wait 

  • Like 6
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...