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Late response of Fiverr support

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Hi, I am S.I.Shakil from Bangladesh. Anyway, I Submitted a request to Fiverr Help & Support center for my gig issue. It was approximately 7 days ago but they did not solve my issue as well. I have attached a screenshot you can check there. Now recommend me what to do about this problem? Even I can’t find out my gig when I search. For this reason, I am not getting new order. 😃

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