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The buyer don't give a review

Guest shahabuddin_94

By Guest shahabuddin_94
in Lounge

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Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

I have completed my third order but the buyer didn’t receive it and it complete automaticaly. For that I don’t get any review.

Guest lloydsolutions

Guest lloydsolutions

Posted
Posted

It is up to a buyer as to whether or not they wish to leave a review.

There have been many forum posts where sellers have got a warning for discussing a review.

Best just to leave it and move on.

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

It is up to a buyer as to whether or not they wish to leave a review.

There have been many forum posts where sellers have got a warning for discussing a review.

Best just to leave it and move on.

Thank you so much. I don’t talk to the buyer about it. If I do that then I will have a warning.

vickiespencer Grand Master

vickiespencer

Posted
Posted

I get that. But if I discuss it in forum, will it hamper my account?

I get that. But if I discuss it in forum, will it hamper my account?

Fiverr is too busy with support requests to check the Forum. Right now it takes up to 10 days to get a reply from them.

maitasun Grand Master

maitasun

Posted
Posted

I have completed my third order but the buyer didn’t receive it and it complete automaticaly. For that I don’t get any review.

I have completed my third order but the buyer didn’t receive it and it complete automaticaly. For that I don’t get any review.

May I ask how you know your buyer didn’t receive the order?

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

I have completed my third order but the buyer didn’t receive it and it complete automaticaly. For that I don’t get any review.

May I ask how you know your buyer didn’t receive the order?

@maitasun the order is complete automatically

maitasun Grand Master

maitasun

Posted
Posted

Yes, @shahabuddin_94, you said it completed automatically. But that’s not what I’m asking.

You stated that your buyer didn’t receive the order. So, my question continues to be: how do you know (s)he didn’t receive it?

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

Yes, @shahabuddin_94, you said it completed automatically. But that’s not what I’m asking.

You stated that your buyer didn’t receive the order. So, my question continues to be: how do you know (s)he didn’t receive it?

Actually, I don’t know whether the buyer receives the order or not @maitasun

Guest lloydsolutions

Guest lloydsolutions

Posted
Posted

Yes, @shahabuddin_94, you said it completed automatically. But that’s not what I’m asking.

You stated that your buyer didn’t receive the order. So, my question continues to be: how do you know (s)he didn’t receive it?

didn’t receive the order .

I think it might be a spelling error for review perhaps.

emmntt Rookie

emmntt

Posted
Posted

I would really be worried if my customer received the work and was satisfied with it. Not so much about the review.
I think it’s okay to contact your customer and ask if they received the files and liked it.

Do not ever ask your customer to review. This is a clear violation and just a poor cooperation. Make sure you give your customer great experience working with you, be invested. And everything will settle.

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

I would really be worried if my customer received the work and was satisfied with it. Not so much about the review.

I think it’s okay to contact your customer and ask if they received the files and liked it.

Do not ever ask your customer to review. This is a clear violation and just a poor cooperation. Make sure you give your customer great experience working with you, be invested. And everything will settle.

thank you. I read the terms and conditions @emmntt

tatjanamitevska Community Regular

tatjanamitevska

Posted
Posted

I am a buyer and a seller and I never leave review and don’t expect to receive a review. Once the work is done, our business deal is over no need for stars and rating like we are some buddies from high school.

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

I am a buyer and a seller and I never leave review and don’t expect to receive a review. Once the work is done, our business deal is over no need for stars and rating like we are some buddies from high school.

That’s okay @tatjanamitevska. But a review helps seller to grow

miiila Grand Master

miiila

Posted
Posted

You don’t know the reason why your buyers didn’t leave reviews, and due to Fiverr’s stance on this (as illustrated by @vickiespencer 's screenshot of a cs reply), you better not try finding out either, just accept it and do your best with future orders.

Eventually, you’ll get a buyer who likes your work and service enough to be so kind to spend their time on reviewing and doesn’t have any other reasons to not leave feedback, like privacy concerns or whatever.

Many if not most people who use the internet at all, do make at least passive use of feedback systems", be it Fiverr, Amazon, trip advisor, Google, Kindle, Steam, glass door … to inform themselves about products, services, places, companies, … , and many people are aware that those systems only work if enough people take part actively by spending time on leaving reviews, and cherish the option to use those systems enough to leave a review, or actually do want to support a seller, service, author, musician, etc. by leaving a review.

In short, just leave those be who don’t want to, and focus on providing value, then you should get enough feedback over time.

waseemque Newbie

waseemque

Posted
Posted

Keep doing the great work and move on. Ones who’re happy with your work and open minded will always leave great impressions. Don’t worry and move on.

Best wishes.

Guest shahabuddin_94

Guest shahabuddin_94

Posted
Posted

Keep doing the great work and move on. Ones who’re happy with your work and open minded will always leave great impressions. Don’t worry and move on.

Best wishes.

Yes I’m moving on to my next work @waseemque

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