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What should I do now? Buyer is asking for contact info!


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Hello Everyone,
Hopefully, you amazing freelancers/Fiverr Staff and all are really doing great.
Well, I am here to hear from you guys on a serious thing which happened with me today morning.
Can you please look at the Screenshots attached and help me get over it?

collage (1)1200×900 94.3 KB

Hoping for the best help, Thanks in Advance!

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You did everything right. We cannot provide telephone numbers, no matter what the client says. If it’s that hard to explain by writing, your suggestion is perfect: an audio or a video works just fine.
I don’t think it’s worth trying to talk to CS about this, but you can tell the client you asked and they said no.

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