memaker Posted June 13, 2020 Share Posted June 13, 2020 Hello Everyone,Hopefully, you amazing freelancers/Fiverr Staff and all are really doing great.Well, I am here to hear from you guys on a serious thing which happened with me today morning.Can you please look at the Screenshots attached and help me get over it?collage (1)1200×900 94.3 KBHoping for the best help, Thanks in Advance! Link to comment Share on other sites More sharing options...
zerlina84 Posted June 13, 2020 Share Posted June 13, 2020 You did everything right. We cannot provide telephone numbers, no matter what the client says. If it’s that hard to explain by writing, your suggestion is perfect: an audio or a video works just fine.I don’t think it’s worth trying to talk to CS about this, but you can tell the client you asked and they said no. Link to comment Share on other sites More sharing options...
coerdelion Posted June 13, 2020 Share Posted June 13, 2020 Communication outside Fiverr is strictly forbidden and may get both you and your buyer banned.Say that to your buyer. Say it clearly and refuse to discuss it further. Link to comment Share on other sites More sharing options...
ohee65 Posted June 13, 2020 Share Posted June 13, 2020 you did right. communication outside fiver is not allowed Link to comment Share on other sites More sharing options...
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