razi40 Posted June 5, 2019 Share Posted June 5, 2019 HI I am trying to verify my id but it says “We couldn’t verify your identity, since the photo you provided wasn’t of a supported ID”. What should i do to verify? i tried twice but no luck. please help. 1 Link to comment Share on other sites More sharing options...
maitasun Posted June 5, 2019 Share Posted June 5, 2019 Hi @razi40,I would suggest you contact CS. Here’s the linkhttps://fiverr.com/support_tickets/new?source=help_center 2 Link to comment Share on other sites More sharing options...
arafatjamil01 Posted June 5, 2019 Share Posted June 5, 2019 Only CS can help. Tell them the issue in details Link to comment Share on other sites More sharing options...
razi40 Posted June 6, 2019 Author Share Posted June 6, 2019 I am from pakistan and i tried my driving license which is in english, but it was failed. I have id card in urdu language only, should i try that? I have already tried 2 times. Link to comment Share on other sites More sharing options...
razi40 Posted June 10, 2019 Author Share Posted June 10, 2019 HI, My issue has been resolved. I uploaded my driving license 3 times but it wasn’t verified. then i filed a complain and now it is verified. Link to comment Share on other sites More sharing options...
content_maker Posted July 3, 2019 Share Posted July 3, 2019 HI, My issue has been resolved. I uploaded my driving license 3 times but it wasn’t verified. then i filed a complain and now it is verified.Did you use your ID for verification?I am having the same issue. They are not accepting my license. Even though It is written in english Link to comment Share on other sites More sharing options...
content_maker Posted July 3, 2019 Share Posted July 3, 2019 Did you use your ID for verification?I am having the same issue. They are not accepting my license. Even though It is written in englishKindly help me out as you have gone through this. Link to comment Share on other sites More sharing options...
razi40 Posted July 5, 2019 Author Share Posted July 5, 2019 Did you use your ID for verification?I am having the same issue. They are not accepting my license. Even though It is written in englishI used my driving license, please don’t try more, just mail them and tell them, and wait, they will resolve the issue. Link to comment Share on other sites More sharing options...
content_maker Posted July 6, 2019 Share Posted July 6, 2019 Thanks Razi for your replyI also failed my three attemptsNow fiver is saying that their support twam will review my accountHow long the procedure will takeAny idea? Link to comment Share on other sites More sharing options...
razi40 Posted July 7, 2019 Author Share Posted July 7, 2019 Thanks Razi for your replyI also failed my three attemptsNow fiver is saying that their support twam will review my accountHow long the procedure will takeAny idea?they will take 2 days almost. don’t worry they will restore your account. Link to comment Share on other sites More sharing options...
content_maker Posted July 7, 2019 Share Posted July 7, 2019 Hope soThanks for guiding me? Link to comment Share on other sites More sharing options...
content_maker Posted July 8, 2019 Share Posted July 8, 2019 they will take 2 days almost. don’t worry they will restore your account.Riz did fiver send you another verification try or they just verified it on their owm? Link to comment Share on other sites More sharing options...
razi40 Posted July 20, 2019 Author Share Posted July 20, 2019 Riz did fiver send you another verification try or they just verified it on their owm?is your id verified now? 1 Link to comment Share on other sites More sharing options...
chromen Posted June 1, 2020 Share Posted June 1, 2020 Razi, did they send you another link to verify your ID or did they verify it by themselves? Link to comment Share on other sites More sharing options...
sabbir15553 Posted June 1, 2020 Share Posted June 1, 2020 sometimes it happened but it will be solved Link to comment Share on other sites More sharing options...
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