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Buyers just saying hi


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Hi, I am a level 2 seller with more than 200 completed orders. Recently, I had quite a lot of buyers contacting me - just saying “Hi, how are you?” and nothing else. I never hear from them again.

Is this strange, or is it just me? 😃 Has anyone else had the same experience?

Recently, I did not reply to such a message and subsequently, my response rate dropped. I was penalized for not answering - so I was just wondering: could it be that people are trying to get the ratings of others down? Conspiracy theorist, haha.

What I took from this is ALWAYS to reply, no matter how lame the message may be. If they say ‘hi,’ I say hi.

Or, what do you think?
Have a great day.
Helena

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Am I the only one who finds this funny :rofl: :

Your buyers are chivalrous :rofl:

On a more serious note, do you follow up on the conversation?

Like:

Buyer: hi
You: hello, how may I help you or how are you today?

Try following up with the buyer and see if it gets you any where.

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They way Fiverr is presenting the messaging tool to buyers, especially those who use the mobile app, it makes it appear as if this is a chat room and they need to send a “hello” and then wait for a response, instead of sending a more complete message with their request.

And yes not responding within 24 hours to the 1st message initiated by a buyer who has never contacted you before, will lower your response rate.

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  • 5 months later...

Yes , I have had the same thing. Just reply “Do you have a whatever for me to look at?”

Never hear back. They are usually new buyers with obscure names like nobody123

Same! Last month, I got a few of these odd enquiries and never had any before. It was very strange… struck me as a set of chatters thinking it was ‘a certain type’ of internet chat room. I did respond to two out of four, was quite friendly in my reply and I asked if I could assist them and whether they had a ‘whatever’ for me to look at.

No reply whatsoever! So, the next two dodgy inquiries arrived and I marked them as spam. And my response rate plummeted from 95% to 88%. Great. From now on, it seems I will spend my day just saying hi to random chatters!

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