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What should I do? Strange


kiku194
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I’m working for a customer, I send a sketch and they said: “Y Thats cute it should be in grey white […]” not talk about edit.
When I send file final to complete order, they not accept it with reason: “Thats not the […] it should look like […] can you send me my money back ?”

I asked why, and waiting the answer… What should I do? Cancel order?

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firstly try to get the results like the client want. i thinks its better to cancel the order if he is not ok with the final delivery. cancellation affect last only for 60 days on profile.

If client goodwill they will tell me the point need edit, but they don’t when they said: “can you send me my money back ?” - so bad!

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If client goodwill they will tell me the point need edit, but they don’t when they said: “can you send me my money back ?” - so bad!

tell the client. share the issue and resolved it. if he stills want to cancel. so i think its better to cancel and move on 🙂

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