fergus812 Posted November 20, 2018 Share Posted November 20, 2018 How the hell do i logout and get help on this platform?I cannot logout of the platform and no where to get help?FRUSTRATING is not even close… Link to comment Share on other sites More sharing options...
hanshuber16 Posted November 20, 2018 Share Posted November 20, 2018 Hi,You can logout from Fiverr by clicking on “Logout” from the drop-down menu that pops up when you click on your profile image on the top right-hand side of Fiverr’s homepage. Here’s a screenshot ⬇️You can get help from Fiverr by submitting a ticket to their Customer Support (CS) team. You can do so at this link:https://www.fiverr.com/support_tickets/newThey will take anywhere from 24-48 hours to reply back to you. Also, I think you would need to be logged in to submit a ticket to CS. Link to comment Share on other sites More sharing options...
fergus812 Posted November 20, 2018 Author Share Posted November 20, 2018 Hi,You can logout from Fiverr by clicking on “Logout” from the drop-down menu that pops up when you click on your profile image on the top right-hand side of Fiverr’s homepage. Here’s a screenshot ⬇️You can get help from Fiverr by submitting a ticket to their Customer Support (CS) team. You can do so at this link:https://www.fiverr.com/support_tickets/newThey will take anywhere from 24-48 hours to reply back to you. Also, I think you would need to be logged in to submit a ticket to CS.Thank you.Have you tried it?It doesn’t work for me?This is a nice site, but the help and support is zero. Link to comment Share on other sites More sharing options...
fonthaunt Posted November 20, 2018 Share Posted November 20, 2018 Thank you.Have you tried it?It doesn’t work for me?This is a nice site, but the help and support is zero.Whatever is happening for you, it doesn’t seem to happen for everyone. I can log out fine, but if I store my username and password in the browser then it will log me back in. (User intention or error depending on how you look at it.) I have used the ticketing system in the past week, got a response from Support in 26 hours and the issue was resolved. Link to comment Share on other sites More sharing options...
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