Order cancelled by Customer Support

[aminulv]

As i know it not harmful to your account. not sure your cancellation rating increase or not.

Of course this harmful to your account. your is ranking goes down:grinning:

[sajedulshawon1]

had an Incomplete order from more than 3 month. today CS cancelled this order

I’ve seen people speculate that Fiverr may start to auto-cancel any old incomplete orders. If the buyer has closed their account or broken the ToS in some way that had nothing to do with you, their account would also be removed.

As far as I know any cancellation has a negative effect on you, although you could ask Customer Support about it. It never hurts to ask them if they can remove the impact of the cancellation on your statistics, but of course they may choose not to do so.

broken the ToS

I think so because buyer was active 2 days ago and he was regular on fiverr. Today another order was cancelled because buyer ordered twice by mistake 😐

[maemichitose]

You waited too long. I wait 24-48 hours to cancel an order. I will nudge the buyer, I will tell him I need instructions, but if he doesn’t respond, I just cancel.

It may hurt my order completion rate, but what choice do I have?

Same thing happened to me. I feel like the buyer is a dummy, and that order is a fake. The pricing doesn’t match up with the total. Send a screenshot to the CS but ignored it. Saying I should do better with the future order so I can get my ratings up.

[deluxe_logo]

I also have face this situation nothing to do 😦

[aydesigner]

As i know it not harmful to your account

[sanmeet]

😆 I work for free.

i also working free…

[anisur_rahman11]

image1077×515 31 KB

recently i got cancellation and my order rate is 50%.
if i didn’t any order after cancellation how much day or months i have to suffer?

or if i get any order after cancellation how much day or months i have to suffer?

[Alex.M]

Older thread - Closed to new comments