miroslavglavic Posted April 30, 2017 Share Posted April 30, 2017 My ART is 1 hour:Avg. Response Time1 HrsFirst of all the S should be removed.Two, I have never had any order, or is my ART including the time I responded with orders I ordered?Just Curious Link to comment Share on other sites More sharing options...
ssj1236 Posted April 30, 2017 Share Posted April 30, 2017 My ART is 1 hour:Avg. Response Time1 HrsFirst of all the S should be removed.Two, I have never had any order, or is my ART including the time I responded with orders I ordered?Just CuriousRESPONSE RATE: This is the response rate indicator, which shows the percentage of inquiries you responded to in the last 30 days. It also displays your average response time.How is this calculated?If you fail to respond within 24 hours, it will affect your rating. The percentage is calculated by dividing replies by first time messages in the past 30 days. For example, if you received 10 first time messages in the past 10 days (one each day) and you answered nine of them within 24 hours, your response rate will be 90%.COPIED FROM THE FAQ 😉 Link to comment Share on other sites More sharing options...
sherkhanshani Posted April 30, 2017 Share Posted April 30, 2017 Like ssj1236 said and It’s best to reply as fast as you can so max time should be 8to12 hours when we sleep. Link to comment Share on other sites More sharing options...
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