ssj1236 Posted April 4, 2017 Share Posted April 4, 2017 Eddie from customer support showed so much professionalism and genuine understanding when dealing with my situation about the whole gig not showing in search thing. Is there any possible way I can give him a tip or something. I’m not kidding I’ve never tipped a waiter even when I visited the US, they probably spit in my food. But CS and this guy I really wanna support some way. Any ideas? Link to comment Share on other sites More sharing options...
emmaki Posted April 4, 2017 Share Posted April 4, 2017 How can I bribe Customer Support? Link to comment Share on other sites More sharing options...
miiila Posted April 4, 2017 Share Posted April 4, 2017 Tell him you appreciate it and say thank you and give him a ten star rating, when you get the rating mail. Link to comment Share on other sites More sharing options...
ssj1236 Posted April 4, 2017 Author Share Posted April 4, 2017 Tell him you appreciate it and say thank you and give him a ten star rating, when you get the rating mail.…wait there’s a rating mail?@emmaki buy shares in Fiverr. Link to comment Share on other sites More sharing options...
miiila Posted April 4, 2017 Share Posted April 4, 2017 …wait there’s a rating mail?@emmaki buy shares in Fiverr.There is. Usually, at least. Link to comment Share on other sites More sharing options...
ssj1236 Posted April 4, 2017 Author Share Posted April 4, 2017 There is. Usually, at least.Thanks… I should check my mail more often. Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 4, 2017 Share Posted April 4, 2017 There is. Usually, at least.Since they’ve got the new ones with the scale from 1 - 10, every time I click on one of the rating numbers I get a ‘survey not found’ error - anybody else, or just me? Link to comment Share on other sites More sharing options...
emmaki Posted April 4, 2017 Share Posted April 4, 2017 …wait there’s a rating mail?@emmaki buy shares in Fiverr.@emmaki buy shares in Fiverr.Someone could have told me… Link to comment Share on other sites More sharing options...
miiila Posted April 4, 2017 Share Posted April 4, 2017 Since they’ve got the new ones with the scale from 1 - 10, every time I click on one of the rating numbers I get a ‘survey not found’ error - anybody else, or just me?I´ve done the 1-10 scale ratings a few times and it worked, I haven´t had a ticket lately though. Link to comment Share on other sites More sharing options...
ssj1236 Posted April 4, 2017 Author Share Posted April 4, 2017 I´ve done the 1-10 scale ratings a few times and it worked, I haven´t had a ticket lately though.I checked my mail I don’t have it… Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 4, 2017 Share Posted April 4, 2017 I´ve done the 1-10 scale ratings a few times and it worked, I haven´t had a ticket lately though.Gives me an error every time - I asked CS about it, and they directed me to the survey company. Thanks miiilia! Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 4, 2017 Share Posted April 4, 2017 I checked my mail I don’t have it…It usually comes in a few hours after your ticket’s marked as solved. I agree BTW - Eddie is great! Link to comment Share on other sites More sharing options...
miiila Posted April 4, 2017 Share Posted April 4, 2017 I checked my mail I don’t have it…I think it can take a bit, maybe there´s a ‘waiting time’ for the system to send out those mails to see if the ticket/case won´t be reopened? Don´t know, just speculation. The title of the mails is ‘How would you rate our support’, maybe check spam folder too, but if your ticket was resolved only today, I´d just wait a bit and see if it comes.Lol yes, I like Eddie, too. Link to comment Share on other sites More sharing options...
ssj1236 Posted April 4, 2017 Author Share Posted April 4, 2017 Eddie deserves a promotion. Definitely gonna recheck my mail every 3 hours. Eddie deserves it. Link to comment Share on other sites More sharing options...
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