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Is There Any way To Tip Or Express Gratitude To Customer Support?


ssj1236

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Eddie from customer support showed so much professionalism and genuine understanding when dealing with my situation about the whole gig not showing in search thing. Is there any possible way I can give him a tip or something. I’m not kidding I’ve never tipped a waiter even when I visited the US, they probably spit in my food. But CS and this guy I really wanna support some way. Any ideas?

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Since they’ve got the new ones with the scale from 1 - 10, every time I click on one of the rating numbers I get a ‘survey not found’ error - anybody else, or just me?

I´ve done the 1-10 scale ratings a few times and it worked, I haven´t had a ticket lately though.

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I checked my mail I don’t have it…

I think it can take a bit, maybe there´s a ‘waiting time’ for the system to send out those mails to see if the ticket/case won´t be reopened? Don´t know, just speculation. The title of the mails is ‘How would you rate our support’, maybe check spam folder too, but if your ticket was resolved only today, I´d just wait a bit and see if it comes.

Lol yes, I like Eddie, too.

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