mario2017 Posted March 19, 2017 Share Posted March 19, 2017 Hi, I am fairly new to fiverr, I have been active for just about 29 days -30 days I have completed 10 orders and 9 with 5 stars, however, I have not yet been promoted to level 1, also one of my gigs was deleted today which I have gotten three orders from and the buyers wants more. I am a bit confused!! Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 19, 2017 Share Posted March 19, 2017 What was the deleted gig offering please? Link to comment Share on other sites More sharing options...
saddu_writer Posted March 19, 2017 Share Posted March 19, 2017 Submit a ticket to Customer Support. Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 Whiteboard explainer or 2D explainer Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 they said that third party thought it was misleading Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 19, 2017 Share Posted March 19, 2017 they said that third party thought it was misleadingDid you use any brand names in your description or anything like that? Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 not that I can recall Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 19, 2017 Share Posted March 19, 2017 not that I can recallSeems strange - perhaps as @saddu_writer suggests, you could contact CS and get some advice about what was wrong? Good luck! Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options? Link to comment Share on other sites More sharing options...
michael78781 Posted March 19, 2017 Share Posted March 19, 2017 I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?Do keep us posted! Sorry that happened. Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 I contacted them, so I am waiting, but in the interim it’s pretty frustrating. Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 Submit a ticket to Customer Support.Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/ Link to comment Share on other sites More sharing options...
saddu_writer Posted March 19, 2017 Share Posted March 19, 2017 Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/send custom offer of another gig. Link to comment Share on other sites More sharing options...
eoinfinnegan Posted March 19, 2017 Share Posted March 19, 2017 I have done three sales for one buyer on it and that buyer wants to do more business, what Are my options?You could create a gig which is general like “I will carry out your request that we discussed” for the buyer or simply have them order on a custom offer for another gig with the details clearly laid out. Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 send custom offer of another gig.I thought about it, hopefully that wont be an issue 2, Link to comment Share on other sites More sharing options...
thecreativeguys Posted March 19, 2017 Share Posted March 19, 2017 Thank, have done so, my problem is the buyer wants to do more business, what is the best thing to do in this case/Simply send them a custom offer just like @saddu_writer suggested and kindly explain the unexpected event that happened. I wish you the best of luck! Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 Simply send them a custom offer just like @saddu_writer suggested and kindly explain the unexpected event that happened. I wish you the best of luck!thanks, one quick question, I have also just completed 10 orders, with nine orders 5 star, how long before are you promoted to level 1 …? Link to comment Share on other sites More sharing options...
thecreativeguys Posted March 19, 2017 Share Posted March 19, 2017 thanks, one quick question, I have also just completed 10 orders, with nine orders 5 star, how long before are you promoted to level 1 …?Truthfully, I had a similar instance with you, It took me a little longer way back when since they were a smaller company several years back 😉I suggest waiting several more weeks before sending a message to CS Link to comment Share on other sites More sharing options...
mario2017 Posted March 19, 2017 Author Share Posted March 19, 2017 ok, I thought it was an automated process…😕 Link to comment Share on other sites More sharing options...
thecreativeguys Posted March 19, 2017 Share Posted March 19, 2017 ok, I thought it was an automated process…😕It is, according to CS. Though I wasn’t completely aware of it being that way at that time. Funny thing is a few days later I became Level One 😉 Link to comment Share on other sites More sharing options...
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