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  1. Hello @sharminslucky The title of the post and the post itself are two different questions, but let me help you find the answer to both inquiries. 1. What is the best way to transfer the amount from Fiverr via withdrawal? On Fiverr, there are several ways to withdraw your earnings. Here is a link to the article Withdraw your earnings that explains in detail how to choose and how to add or change your withdrawal method. 2. Conversion Rate and it is shown in %. Do anyone can explain it? How it is calculated? The percentage of buyers who choose to order your Gig, after having reviewed your Gig page. You can also discover how your Conversion Rate compares to other Gigs within your subcategory. Use this data to see how your Click-Through Rates and Conversion Rates compared to other sellers within your subcategory and to see where you can improve. To calculate the conversion rate, use the data from your Fiverr account. - Advanced Analytics Hope this helps. Have a great day.
  2. Hello, My withdrawal of earnings have been blocked by customer support for the last 5-6 days. And customer support said that it was an issue with an order. And it was a misunderstanding with the buyer so I after I delivered everything as buyer requested, the buyer contacted the customer support and told that we are on good terms. The customer support also said that the buyer got back to them and told that I delivered everything as promised. It was a mere misunderstanding because the buyer was under a lot of stress. Now more than 24 hours have passed even after the buyer has confirmed that everything is delivered in the order, I still cannot withdraw my earnings... I'm waiting for 5-6 days to withdraw my balance but I still cannot do it. I had to join seller plus as well because I didnot get replies from the customer support from the get go for this issue. I need funds for an emergancy situation with my family and this is my hard earned money for the month of april. Im in an awful situation where my payments are being held and im helpless because Im also not getting a response from the customer support. They dont reply to any of the tickets I open. Anyone knows what I should do about this? I have been on fiverr for a long time and this is the first time that I'm experiencing and Unjust situation like this. This is what the customer support said 2 days ago And they have not replied to a single message of mine after this and my withdrawals are still blocked.
  3. My withdraw option is disabled for at least a week (screenshot attached). I dont know why it happened. I didn't get any notification or mail regarding this. I opened a ticket on customer support request a week ago, they said they forwarded my issue to relevant team. And no response since then. Can anyone tell me why does this happen and usually how long it takes for support to resolve these issues?
  4. If I withdraw any amount from Fiver, it is not added to my payoneer account, it goes directly to the bank. Now I want that I will not take my withdrawn dollar to the bank, I will keep it in payoneer balance. The problem is that when you withdraw, the payoneer balance goes to the direct bank instead of adding dollars. Has anyone faced such a problem? It would be very useful if someone could give a solution! Thank you!
  5. Last week I received the email giving the opportunity to withdraw funds following my account being locked due to a mistake. I was never able to withdraw anything and though I submitted a ticket and followed up on it 4 times I was ignored. My account is now locked for good. This seems to be a common problem and this is a last attempt at finding someone willing to help. If there's a moderator out there with a heart I would appreciate some assistance.
  6. 1. How many dollars minimum can I withdraw from Fiverr? Thank you so much for your attention and participation.
  7. Yes, I know that it isn't right to deliver a partial order on Fiverr and I was anyway not going to do that, I always make sure that my clients are satisfied, I wouldn't have delivered a partial order to them instead I would have sent them the attached rewritten book on conversation box of order instead of delivering it and would have asked for an extra then just as a favour and would not have forced them, but I guess it is also against Fiverr TOSs, so I won't do that too. I always make sure that my clients are satisfied and do not anything that might displease them or will make them ask for a refund, you can also check that in my account orders, I always make sure my client is happy otherwise I give them refund. But I didn't know that we can't ask for a Tip too, even as a slight reminder, I have earlier also never asked for a Tip, and will also not ask for it in the future as you said that it is against the Fiverr tos. Thank you for your assistance.
  8. Hi fiverr community, I'm Abdul Haq from Afghanistan, and I'm a fiverr freelancer. I've earned dollers on fiverr and I wanna withdraw it, but the problem is Here in Afghanistan, Payoneer, Paypal, and Fiverr Revenue card are Not working. A few month ago, Payoneer was Properly working in Afghanistan, but right now Payoneer Remove Afghanistan from their supported countreis list, and not allow us to create an account on Payoneer. and as You know fiverr has just 3 options to withdraw your payment, and all of them are not working in Afghanistan. So How can we Continue our Fiverr freelancing Journey? and How can we withdraw our Payment from Fiverr? Looking forward to hearing from you Thank you Abdul Haq
  9. My account was disabled and I waited for 90 days, after 90 days the account was reopen for me to withdraw my funds, I've added PayPal to withdraw my earnings but it's saying (Withdrawal was not completed. Please try again or contact Customer Support for more details. ) Please can anyone help me because I've reached out to support countless time and they are not answering just kept on repeating the same thing and not the solution to the issue. Please any solution Thanks
  10. Jack up your prices.. if you charge Mcdonald's prices you are going to get Mcdonald's customers along with all the aggravation that entails. Can I have more fries. My servings too small. Can you give me a large coke, im a regular customer (pun intended). people who order your gig because its sounds good and then ask what they have ordered. Revisions to infinity & beyond. What’s going to happen then?. You are going to be stuck in a vicious circle of working with low ball customers repeatedly asking for discounts, revisions and extra work. It’s a shortcut to failure and will eventually fail because the bad feedback will soon start to pile up and you will be left with a failure score that removes you from search. The only way to success with this is to hire a lot of people and whip them constantly to row faster while offering prices so low no one is going to complain. Before you know it you will be in meksell hell. If you want to do it you can do it. A lot of people on here do and they are not too hard to find. You just need to find some slaves who will do the work at a low enough price to make it profitable. I tried that at first and the only way it works is if you pump out orders at the speed of light and keep doing it. Obviously you are going to have to do something for this to work before you get overwhelmed and start looking for the nearest bridge.. The something depends on the services you are offering. If its copywriting, delegating or outsourcing or employing low cost workers is not going to work. Simply because the quality of work is going to vary enormously and it’s going to result in bad feedback from one order to the next from the same customers. If it’s copywriting though you can charge serious wonga by finding the right customers. Higher prices do translate to higher profits if you can find the customers.If. I had a lot of luck on my side. Going back a very long way someone who was a friend of the owner of Moz approached me and asked about writing reports for websites. You may not think there is a lot of money in this but trust me this is the gateway to upselling heaven.if you know what you are doing. The problems with this was at the time people were ( and still are) using software to generate reports which are meaningless & generic. The idea was to take time and write real reports and turn people into repeat customers. This was the definition of finding an opening in an existing niche. I also found some (a few). people on here who were trying to push a specific service but their pricing was wrong and their packages were worded wrong and pushed the wrong way.. I went and approached some friends and set up a business just offering this one service. We bought an office in Europe and bought in people to do the work. I then did the same for another service and bought an office somewhere very low cost, not in Europe and put someone in charge of it. The biggest problems with upscaling are this. #1 if you are going to employ people in any shape or form they are going to try and copy what you are doing or steal your customers. That’s a given and you need to work on the basis they will do this. To combat this you don’t show anyone the whole picture and just keep them focused on their own tasks. #2 regardless of how much you delegate. You will need to keep a very close eye on what people are doing that are working for you. People will always try to “do it better” AKA shortcuts. for nearly two years I was surviving on four hours sleep a night. #3 you need to find the customers if you are not selling them McDonalds.. There are corporate customers on here with single user accounts. One of them Ive known before fiverr existed and has sent me a huge number of corporate customers. This guy is the cfo of a company right at the top of the fortune 100 and there are plenty on here. Trust me on that. Where can you find people like this? Linkedin, the place is a goldmine. Also chambers of commerce . I will admit I’ve had help from some extremely wealthy individuals who I have come into contact with through other means. Biggest problem is getting help on here. When you run into problems you are going to be on your own to a large degree.. Not because people don’t want to help but do not really understand issues that are beyond their own experiences. In the distant past ive asked for things which I know would have helped me scale things on here & address issues and easily scale to at least three to four times what I was making but many things were misunderstood and I just dropped them. One thing I would pay for here are project management tools. This would make life 1000 times easier and enable everyone to scale up. Just in case you think this will not work. It will. I’ve no problem showing my earnings on here. this post is full of typos and spelling errors. I dont care. fix them yourself or whatever and go and make some money.
  11. Good dey fiverr forum. I have issues withdrawing from my fiverr acct on this acct username; the account got blocked with $459 pending and after 90 days withdrawal link was sent but we were unable to withdraw the fund due to the link expired before the normal 7days interval. i have contacted fiverr support but no solution. in the process the account was blocked again so i waited for another 3 months but the withdrawal link was not sent. support is not even responding to my request this is bad experience .. please at fiverr i need help resolving this issues. Thank you i am looking for your response. i pray our labor will not be in vain.
  12. Hi @perfectwork25, since the buyer paid for this order in full, making a partial delivery is against our Terms of Service and they could cancel the order and get a refund for it. Also, deciding to leave a tip is completely up to them and you shouldn't ask for it. Please make sure to get familiar with our ToS before proceeding, and avoid any violations as they'll lead to a restricted/blocked account. Good luck 🍀
  13. Me and my client have completed 3 projects together. The third project did not go smoothly, and he requested a discount for the fourth one. However, I was unavailable on the day he proposed, so I had to halt work on the fourth project. Now, he is asking for a partial refund for the third project. How should I proceed in this scenario?
  14. If you're like me, you like to be up to date on the new features on Fiverr, then you have probably read through all the new features of the Success Score system. And maybe you are a little confused as well if you start poking into the details? For you who don't know what it is, here what the new Success Score is (without vague expressions and buzzwords): It's a whole new parameter that is being used to rank you on Fiverr. This success score gives you a score from 1-10 and, here is the kicker - it uses AI. The AI scrapes information from your orders, and makes a conclution if you did a good or a bad job on the order. Just so were are clear, buyer feedback is only a portion of the information gathered to make up this score, so if the buyer is overly happy but the AI thinks there was other information that made the order bad, you could risk getting a worse score. So what info does the AI use to establish a score? As far as we know it's the following: Revisions Extentions Partial refunds Feedback from buyer (public and private) If customer support needs to be called regarding the order Possibly just words and information used in the chat (I got hinted at this, but it's was not a clear answer. This means if the clients says "bad" keywords, it could affect the score. I really hope this is not the case) Again, I have gone back and forth with customer support, and they say that the AI would know if the difference between a "good dispute" and a "bad dispute". I personally do not trust an AI to make these judgements, as it can be quite complicated. I personally would like to have the score 100% determined only by buyer feedback (that is what matters, is it not?) One additional note I would like to add: It was really hard to actually find this information. All the information in the help center is very vague, and they never clearly mention it's run by AI. It's very wishy-washy (vague) and it's hard to really understand the clear cut facts of what is going on. The general questions I would like answered is: How does the success score system actually make a score for you? (yes, revisions, extentions, partial refunds or if you contact support, but we would like more details. Technical details.) And how does the AI really separate good disputes from bad disputes? This is the information I have managed to gather, please share more information you know in this thread (or if you have questions) (Fiverr staff, feel free to correct me if you feel like there is something you feel I said wrong about the new system. I am only going of the Help page and Customer Support)
  15. I'm not one to complain BUT: My feel good gig for basically happy people is rated a 9 on the success score and my gig that gets some clients who are in a bad place emotionally is the low scoring one. That gig that scores 9 is my worst seller of my gigs. However the low scoring gig is converting better than 71% of others in the category and has a click through rate of 96%. My gigs have a repeat client rate of 60% and it is the LOW SUCCESS SCORE GIG THAT HAS THE REPEAT CLIENTS. All my gigs are high dollar. So to have that gig that is low rated be the big earning gig for the past eleven years be the one that I could pause, to increase my success score, seems to be truly a serious mistake somewhere in the system. I will keep that low success score gig that has for so many years produced the bulk of my earnings It clearly should be rewarded, not thrown into the dustbin, nor moved out of sight of buyers.
  16. I am unable to withdraw my funds after 90 day's. When fiverr block my account they sent me email you can withdraw your funds after 90 days but now they are not allowing me to withdraw my funds. All payout method disabled. I have contacted to fiverr support they are saying they detect some payout method suspicious activity that's why you cannot withdraw your fund's permanently. I am feeling sad because I have spend my time to earn 3806$. Now they are saying your payment will unavailable permanently . Anyone can help to withdraw my funds
  17. My account got disabled on the 30th of January and I have pending balance of $500+ now it is 92 days I am yet to receive the link to withdraw my fund I don't understand what is going.
  18. First of all I apologize for my mistake because I know it happened to me. I sent an email before but didn't get any complete information.I could not withdraw my money in any way. Disable all my options. I am still working on my account and completing orders. I want a perfect solution to this. Pls Help Me..... Thanks..."Sanart"
  19. Hey everyone, 🫠 I wanted to share my recent experience dealing with a challenging client on Fiverr and get some insights from the community on how you handle similar situations. So, I've been working as a web designer on Fiverr for about two months now, and things have been going pretty well. I've put a lot of effort into crafting appealing gig descriptions and communicating effectively with potential clients. Lately, I've been getting orders almost every day, which is fantastic! I reached level 1 quickly and am soon approaching level 2! However, I recently encountered a client who turned out to be quite difficult to work with. Despite setting clear expectations and outlining the scope of the project in a detailed agreement, they started making unreasonable demands and behaving poorly as soon as we began working together. Despite my best efforts to resolve the situation and accommodate their requests, the client continued to push for additional work outside of our initial agreement. It became clear that they were attempting to take advantage of me and get as much as possible for free. After much frustration and back-and-forth, I decided to cancel the order and offer a partial refund, along with delivering the work completed thus far. However, even this wasn't enough for the client, as they insisted on receiving everything without officially approving the partial refund. Despite explaining Fiverr's policies and procedures multiple times, the client remained stubborn and unreasonable. Eventually, I reached a point where I felt exhausted and decided to cut my losses by refunding everything and letting go of the project. Unfortunately, dealing with such clients can be draining and can negatively impact our order rates. I tried my best to handle the situation professionally and with patience, but sometimes it's just not possible to reach a satisfactory resolution. I'm curious to hear from others who may have faced similar challenges on Fiverr. How do you handle difficult clients? What strategies do you employ to protect yourself and your business while maintaining professionalism? Looking forward to hearing your thoughts and experiences!
  20. Hello, I've come across some older discussions where sellers on Fiverr were talking about missing earning, here you can see (https://community.fiverr.com/forums/topic/259601-missing-earning-funds-on-my-account-on-many-orders/". One seller mentioned: When we check the Earnings page where orders are cleared, many of them didn't clear properly, resulting in missing funds. Upon reviewing my recent orders that had already cleared, I noticed that some didn't go through properly, with funds missing." I'm curious to know if this issue still persists. Has anyone encountered it recently? I understand it's likely a glitch that support can address, but I'm unsure how to effectively track my earnings. I want to ensure that at the end of each month, I can see a clear record of my earnings, all properly cleared and added to my funds for withdrawal. If any funds are missing even after 14 days, I plan to reach out to support for assistance. I mean do you have excel sheet to record this all, or any other tool? Thanks
  21. I added a payout method on Fiverr. I choose PayPal as my active payout method. Then afterwards i received a email to add the email through which I want to receive the funds. The issue came when I added the email id it showed - "Your Paypal application is submitted successfully, you will receive another email once its approved." I searched everywhere, the approval generally comes in 24 hours. But I haven't received any email and the approval has also not happened. I need to withdraw my finds via Fiverr. Kindly let me know howe much time it will take for the PayPal application to get approved. . Kindly let me know, as I am really worried and confused regarding it. Help me out please regarding this.
  22. Hi there i enrolled myself as freelancer on fiverr long time ago may be 5-6 years ago and that time i was using a different phone number and i also forgot the security question answer. now since a month i am back on fiverr and worked for few clients. now i cant withdraw my money as it is asking me to add payment method and i cant add payment method without phone number kindly help me. i will loose my hard earned money if it wont get solved
  23. wisdomous

    partial refund

    Hi, I met this buyer, who asked for a logo, he liked the logo and asked me to make minor changes, I was doing that and he was so frustrated only telling me a couple of times what needed to be changed, changes were minor, like place a letter slightly up or down, or make thicker, anything like that. However, despite my corporation, he opened a dispute and now when I asked about keeping the logo and a partial refund, he agreed. Can you tell me the pros and cons of a partial refund, and what is the process for it?
  24. Greeting Great Fiverr Community Am facing an issue where i am unable to withdraw my Fund Unable to withdraw my Fiverr Fund and Am Willing to change the preferred Payment method but i was told i can't add or remove any payment method Please am Appealing to the community for a removal of the payment method I seriously need this Fund to ATTEND TO MY Medical Bill and this is the only hope i have Best Regards
  25. hello everybody, I just had a shocking experience with Fiverr's Customer Support handling a cancellation request. I'm currently the second best rated PRO pianist in Fiverr, Top Seller, I'm working hard to keep dignified fares and high quality deliveries trying to stay away from this shameful war on prices going on here (completely neglected by Fiverr). My prices are the double or more of all the other top pianists and I still get gigs, just 5 stars reviews. 'Till last Friday. Some days ago a client sent me a misleading reference link and unclear requirements. To make sure we were on the same page I mentioned I would have enhance the piano of his house track as we did other times. First delivery, he didn't mean a piano, he already has piano (of such quality that I thought it was the demo to be enhanced) In the ref. track there are just piano and low backing pads. Out of my kindness I sent the pads too. He doesn't want the pads. After messages and waste of time it turned out he wanted a lead synth as in some parts of another reference which he did included in the requirements as a second link but never mentioned in the conversations. Neither he mentioned the words synth or lead. I try to explain to him that his current piano will conflict with another leading sound and that he would need to fix something first, with a long, not due, explanation of the issues of his current, amateur arrangement. He insists and I deliver the synths, 5 different sounds, lots of different lines one after the other for him to edit and use where he wants as I don't see they will fit. He's not capable to mount them right in his project session or edit them, so he wants me to do it and add pauses in between the lines. I do that too. He doesn't like the synth, of course, there's no place for that synth in his arrangement. Again I try to explain why and what we should do first but he wouldn't listen not realising that in the reference where the synth shows up there's no leading piano. He wouldn't listen. By the way he never apologised or offered extra payments for the extra deliveries even if I mentioned to him that his communication wasn't right and that I already didi a lot of not due, extra work. I start loosing my patience and I tell him that if he doesn't trust me a bit after 5 orders together, is better if we go separate ways. He gets all upset saying I'm bulshitting him and making up excuse because I'm not able to provide what he wants, I don't know nothing about electronic music (I've just arranged a song for Gorgon City and many others in these years) and he contacts the customer support. I feet kind of relieved assuming they would handle the situation and explain something to him. Sure. Inexplicably he doesn't reject the delivery so the order is marked as completed. I would have negotiate a partial refund, as we had to do another time. That time it was still in a reasonable range, this time it would have been completely unfair because all the troubles came from his lack of communication, but still. Anyway the order is complete so he gives me a 1 star review and I do the same. This is already upsetting enough but the incredible, worst part, is that after two days, without having being contacted by anybody I just receive a notification that the order has been cancelled by CS, the earned money (220$) sent back to the client while the bad review is still visible! So after working like 4 or 5 time what was due, I got the worst than one can get and nobody asked for my point of view. I'm writing and insisting with the customer support like crazy because this cannot be acceptable by any means. After the usual generic answers and corporate lingo they actually started mentioning things about the order, the first answers made obvious they had no idea what happened, then they started mentioning things here and there in our messages but as I write this they couldn't tell me what exactly I didn't deliver yet, and it looks like they only consider the first delivery, which was a piano and not the lead synth the client had in his mind but never requested. AT some point (message attached) they even said "we can cancel any order if the buyer feels like they did not receive what they paid for". That blowed my mind. It can't be true! so the client has no responsibility at all about what he communicates and how he behaves?! I'm so disgusted, shocked and humiliated about how Fiverr and the client treated me. They make you feel you are just their milking cows, you're not part of the team or a valuable asset to be valued and protected, they just want the buyers to keep buying and if they're upset they'll just refund them with your money! This guy even had another similar issue with another seller before, his rating is 4.3, which is very low for a client, I only had 5 stars at that point, but they preferred to take completely his side without even checking on me! Isn't all this scary!? What kind of working environment are they building here? Hope somebody will find this useful, best wishes and good luck to everybody. Leo
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