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In this post I want to know about your experience after getting the first order on fiver. After how much time you get the first order.

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You mean how many days after completing the first order will I get a new order, actually it is not possible to say specifically like this but I can say this much it will depend on completing your first order that how you will get the second time order Getting your second order time will depend on how well you can complete the first order, how well you can deliver on time, how well you can make the client happy, and how well you can work it out the way the client wants.

here is my gig https://www.fiverr.com/s/VxX2aV

Hello I am web developer, so I provide services which is related to this industry. I had my first order done today, buyer left the review of 3 stars, but it was not my fault, after 5 days of work he said that, he had not time to spend on this project and wanted to cancel my order. I explained that I was working for his project for 5 days and it was so unfair to cancel, so he accepted this project as completed. But he left 3 stars review. My questions : Will it affect badly on my gig performance ? What can I do to improve my situation and get second order ? Help me if you can, this means a lot for me. Thanks.

Alhamdulillah I got the First Order 😋

What should I do when old buyer request for a new order. Should I create the order or will the buyer do it?

I am new seller. I have completed 5 order but recently I have cancel 1 order. Is it effect my gig ranking?

Hi Fellows, I have one very very important question. I'm a video editor of Level 2 seller, with Fiverr Choice gig and I also have a repeat business badge. Now When I Provide the video to our customers then they also want me to upload the video on their channel on youtube. So, I asked them to buy extra for $5 to upload the video on youtube channel. Now uploading video I need to be invited on channel so because of invitation I need to send my "Email address" to get access. Also all the process is done on order page. So, Does I need to send them my Email address? Is it okay to send and upload their video on Youtube to complete the order? I'm curious about this because I don't want to lost my account. I want to hearing from you as soon as possible 🙂 Thanks 🙂 Warm Regards

Greetings everyone, I've an order ongoing which is now 10 hours late. About 16 hours before the deadline I asked the client to accept the time extension, client agreed that they'll accept it later on but since then the client is offline. Now I'm worried if its going to effect my profile or what. I'm sure if the client comes online then they'll surely accept it but when they will accept it then will I get the negative impact of the late status on order? Let's say the timer is showing 20 hours late order then the client comes online and accepts the extension request, will I get the late delivery negative hit? I guess it's quite common issue so this thread might help others too.

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

I am new member. My service is Teaching and helping in Mathematics. https://www.fiverr.com/s/qm4KDX

I've completed three orders for one of my gig and my success score stuck to 6 (Conflic-free order metric has negative impact) . Everything during and after my order, was perfect. There was no delivery extension request, update request, cancellation request and no help desk ticket. Why this metric is impacting my gig score?

I am taking about the first order on fiver 🌛

Fiverr asks that you keep all communications on Fiverr Pros are allowed to move communications wherever they want AFTER an order has been placed. HOWEVER, Fiverr can't see what you chat about elsewhere and chatting off Fiverr is one of the first things scammers will try to do. Additionally, if someone pulls a bait and switch ("No I never agreed to that"), unless you have proof of that conversation on Fiverr, their support won't be able to do much. If you DO communicate with a client outside, I recommend recapping conversations in your Fiverr chat, and only after an offer has been accepted. I have had this experience on other platforms.

I am trying to stay online but I don't understand what I can do for a new order. I strictly abide by Fiverr rules. I have sharp experience in my category.MY category is Google ads. Thank you very much.

Hello everyone! So I completed an order worth $160 two days ago, even got 5 Star Rating but payment has not reflected into my account, it doesn't say any payment is being cleared. In fact, upon completion, on my phone, it said "Congrats you earned $0 for this order" which confused me even more. I spoke with the buyer too and he said he marked it complete and payment has been released from his account. Did anyone ever face this issue or knows why this could be? I've been trying to reach out to Fiverr support for two days but haven't received any reply. Really worried about continuing selling due to this. I'd appreciate any help I can get from you guys. Thank you!

Does anyone know about how much time a client has to give feedback? SEO and Programming Category has 30 days after marking as a complete order Other categories have 14 days after marking as a complete order Is it true then SEO Writing and Translation lie in which category? If you have any ideas please comment, it helps newbies a lot. Thank You for your attention

Advice Please

I think if Fiverr team open a live chat option for the seller. Its really good for us because sometimes need urgent help.

Hi! This is not a problem I have run into before. I schedule my work in advance, and state on my gigs that I should be contacted first before any purchases are made. The buyer asked if I could beta read a 71k manuscript for them. I replied that I would be happy to on the 16th of May as my schedule is full until then. I suggested he purchase the gig now to book that slot, but not send me the manuscript until the 15th as the delivery countdown does not start until the manuscript has been sent. I do this with all clients and no one has been tripped up by this before. He then just immediately purchased the gig from me and sent the manuscript. I sent him a delivery extension request reiterating that I did not have the space until the 16th as mentioned in my previous messages. He declined the extension and said he didn't see my other messages about starting on the 16th. What do I do now? Can I request to extend it again? I have multiple other manuscripts to work through and unless I forgo sleep and take no days off for the rest of the month, I will not have time to complete his order.

Wow, I got my first order, congratulations to me. Toast to more to come. https://www.fiverr.com/lydia_studio222 http://www.fiverr.com/s/EG5e07

So, today it's showing what might have dragged that score down: effective communication. I'm certain AI read our conversation wrong, because being prompt and polite with clients is not something that I have a problem with (and very much confirmed to not be the case in their public review). I ask for vocal directions within my buyer requirement form, indicating that I specifically need details regarding emotion. The client just pasted what their client originally gave them in terms of articulation and pacing, as well as it needing to be "emotional." In a very lighthearted and polite way, I asked for what was left out of the form: details about emotions. Their response was: "I thought I had said emotional." (Is that the dagger, Fiverr AI? BAD BOT!) I shared an emotion wheel with them hoping that maybe the end client (a "ten year marketing veteran") could explain the specific emotions they wanted. My client was super happy about me sharing this resource with them and appreciated my humor in the matter. "You are fantastic! Thank you so much for showing that? Yes, emotional is very broad lol." "I love the way you are directing all of it!" But, no further details were given by the end client, that delivery clock was ticking, and I knew that I had included one full revision with the order. So, I worked with what I had and delivered the order before the 12 hour mark. "I listened to your voice over and love it! I will send it the client for approval and let you know if there is any change by Monday or Tuesday. Thank you so much!" "Good morning (my client's name)! That’s fantastic! I’m glad that you like it. I’ll be here if you need me." Of course, the rest is outside of the order chat but... ...the order autocompleted. I immediately notified them that I'd be available and would honor that revision for up to two weeks post delivery. A week and a half later, my client came back. Rather than explaining the emotions in words, the end client (a "10 year marketing veteran") recorded and sent me their interpretation of an "emotional" read of their script. Awesome-ish. The end client then felt so very involved, and even though I didn't hear anything but pride in the read I stated that I was going to copy it exactly in terms of word inflection, pauses, and even overall (higher, nasally) pitch. And, that's exactly what I did. "You are AMAZING! I am so grateful to have found you. Thank you so much for the kind words!! The client seems to be very happy but will meet me next Monday, so I will keep you updated." Then, I received a glowing public review. ## ## Where's that bot? I want it in my dungeon! See how THAT feels! All kidding aside, this is absolute bovine dung.

Some gig offer discount on first order , need guidance on setting it.

Hello @asifrauf215 Please take a moment to get familiar with Fiverr's Terms of Service. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted. Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page. Repetitive violations may cause an account to be restricted. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. It is best to contact our Customer Support. And you can do that in two ways - you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. They will be more than happy to help and to answer all your questions. Thanks.