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Still I'm waiting for an order. InshaAllah I'll not be disappointed even if I need to wait for some year.

I have Fiverr account create long time but I have no order. Please give me some tips, why increase my impression, click and order.

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

As a new Seller on Fiverr, the idea of having a full inbox and a steady influx of orders is very exciting! However, the reality can quickly get overwhelming. Once your gigs start to gain some attention, you will notice a significant increase in business. You must learn how to manage Buyer demand and your personal availability, so you can give each order the necessary attention. Otherwise, you risk a drop in Buyer satisfaction, order cancellations, late deliveries, and negative reviews - all of which impact your business. Learning to manage your workload will also help you achieve a healthy work-life balance. Whether your freelance business is your main source of income or a side hustle, taking on too many orders at once can cause you to overwork yourself. Your mental health and well-being are critical to your personal and professional success. Managing Incoming Orders Although Fiverr Buyers can head to your Gig page and place an order without warning, there are still ways to manage incoming orders: 1. Extend turnaround times Offering quick turnaround times is a great way to increase the value of your services. However, if you are struggling to deliver on time, you may submit work that is not up to your standards. Go into your Gig settings and extend each timer by one day to better set expectations and give yourself a time buffer. You can always change it back once you learn to work faster and more efficiently. 2. Communicate honestly When communicating with prospective Buyers, be upfront and honest about your current workload. Let them know that you are very interested in working together and that you can deliver as soon as [X date]. It can be tempting to make exceptions for Buyers who are willing to pay more for extra-fast delivery, but it’s important to prioritize your mental health and orders that have already begun. It’s okay to let Buyers know that you are unable to fulfill their request right now and would be happy to help them out in the future. 3. Request an extension If a Buyer places an order before you have a chance to discuss your availability, you may request to extend the delivery date. When doing so, be sure to communicate that you value their business and want to give their order the attention it deserves. Most often, Buyers will appreciate the fact that you know your limits and will take the time you need to deliver a high-quality product. Managing Availability If the volume of orders is too high, and you’ve already followed the steps above to manage your workload, adjust your availability. Here are tips for taking advantage of the Set Availability feature: 1. Use it to catch up on orders If you need to take a break from answering new messages and receiving new orders, you can essentially pause your profile by setting yourself as Unavailable. If you have the capacity, you can choose to still accept messages from new Buyers and let them know that you aren’t accepting new orders at the moment, but you would be happy to get an order going with an extended delivery time. 2. Take some personal time It’s necessary to take time for yourself, your family, and other important things in your life! When you need to focus on things unrelated to work, set your profile to Unavailable for as much time as you need. Depending on how long you’re away, you may realize that your ranking might have changed once you are back, which is normal as your competitors may continue to complete orders and get buyer satisfaction responses while you are away. As you complete the orders your ranking can go back to where it was before. In addition to managing your incoming orders and availability, you can lean on others for support! If you frequently realize that you have more work than you can handle, it might be time to build a team that you can lean on. There are other excellent Sellers on Fiverr, such as virtual assistants or people in your industry, to whom you can delegate tasks. Want to read more? Check out these other articles: Time Management Tips Tips to Manage Messages Setting Your Availability

Hello - being that custom offers are a key portion of my work, I would need to understand how they are factored in the new rating system. Are they grouped and counted within the relevant gig score or not? Thanks for sharing your knowledge 😉

Hello. I wish to direct this post to @Lena. The attached image shows a summary of my order cancellations history. My order completions to order cancellations ratio is 247:14. However, 13 out of these cancellations happened due to mistakes or changes of heart of buyers. Proving this fact, Fiverr either kept my order completion rate at 100% or reverted my order completion rate to 100% in these instances. Hence, my actual order completions to order cancellations ratio is as low as 247:1. Considering I am responsible for only one order cancellation, here are my actual order completions to order cancellations ratios of my gigs. Business Names and Slogans - 213:1 YouTube Channel Names - 17:0 Deleted Gigs - 17:0 However, after the new level system went live, I received a Strong Negative Impact status on Order Cancellations for my two active gigs. This forum post is enough to prove there is a bug in the order cancellations calculation. Any sellers who work hard to deliver quality work to their clients, preventing order cancellations arising from client dissatisfaction, should not face injustices like this. I wish to know when Fiverr will be addressing this issue and changing my erroneously given Order Cancellations status from Strong Negative Impact to Strong Positive Impact in my two active gigs. Thank you. Best regards, Priyan

A client is asking for email address for placing order. The client writes: "Hi left you messages in regards to the Gig, I will design elegant seamless floral pattern: Hey Abbas, I liked your service, but there was one problem when I try to buy your product, it requests your mail. I attach a screenshot from below, lооk аt thе screenshot, it says that I need уоur е-mаil аddrеss" What should I do?

How I get the first order on Fiverr as a beginner?

It was my 2nd Order. Faced some complications but can overcome them soon. Wish me the Best of Luck that I can achieve my goal. Thank You Antara Azad.

Hello, I agreed a price of $20 with the seller. When it agreement came through for me to click on the custom offer, the rate is $29. Any idea why this is happening? I understand additional fees are added at check out, but this is prior to that. Any help would be appreciated - thanks

Hi everyone, Many days later I back to Fiverr. And got a new Order. I have completed 1200+ orders with 900+ 5-star reviews on Fiverr. Happy #Fiverr #Freelancing

I 100% agree with you. I don't use Premium for the success manager. I don't care about that service specifically, I had this since the beginning, and I never met face to face with any manager, just had a few email conversations. I just use Premium for withdrawing money faster when needed, and a few other features. So it's not hard for me to stick with the $20 for the cheapest one, although I do prefer to not have a price change. We'll see, I can only assume that they will change the price in our dashboards so we know how much they want us to pay. From what Emma said, some people within Fiverr don't know about this and they will dig deeper. We'll see. As you said, I don't find $40 value here, and I think they will have better results if they set a price per feature and people create their custom Seller Plus bundle. Rather than pay for stuff they never use.

Are you looking for a unique and eye-catching logo to represent your business or brand? Look no further! With over 5 years of experience in graphic design, I specialize in creating custom logos that perfectly capture the essence of your brand. Whether you're a startup or an established business, I'll work closely with you to understand your vision and deliver a logo that stands out from the crowd. From minimalist and modern to bold and vibrant, I can bring your ideas to life. Let's create something amazing together!

I have fiverr account create 5 month ago but i have no order. please tell yours opinions.

How do you get people to discover you in the search page when your score dropped to 5? Because to recover, we need people to inquire us for order, the problem is there are no new messages in my inbox.

Hello everyone, This week, my success score suddenly decreased to 6 with a new label (Effective Communication - Room for Growth). My response rate is 100%, I always respond to all messages both in the inbox and order page. Since the decrease, my impressions went down from the usual 1k-2k to around 650-ish. Is a lower success score affecting my visibility in search?

Communication is the most important factor in determining Buyer satisfaction and securing repeat business. As your business on Fiverr grows, you will develop your own communication style that works specifically for your brand and target audience. Learning to effectively communicate with Buyers is a skill that will improve over time until you have a list of phrases and methods that you can use with confidence in any situation. Tips for Communicating with Buyers Throughout an Order It’s important to utilize formal communication methods with Buyers. Rather than treating conversations like sending text messages back and forth, use a structured format in your sentences and paragraphs. Form complete thoughts in longer messages to convey all the necessary information in fewer messages. This can help prevent confusion and make it easier to review communication, which is especially helpful if Customer Support needs to intervene. There are three important points in an order lifecycle where you can increase your Buyer’s satisfaction by communicating effectively: before, during, and after. 1. Before an order begins Make sure you have all the information you need from a Buyer before starting any work on their behalf. This includes information about what they need, how much room they have in their budget, and any deadlines for completion. As soon as you know what needs to be done, share those details with your Buyer. This will help ensure that everyone has a clear understanding of the order goals and what is expected from both parties during its execution. 2. During an order Although it might be tempting to immediately get to work using the information provided in the requirements, your Buyer may have expectations that weren’t explicitly mentioned. It’s good to get into the habit of reviewing the requirements carefully and reaching out if anything is unclear or incomplete. This will help manage expectations on both ends, making it more likely for the Buyer to be satisfied with their delivery. Keep in regular contact with your Buyer throughout an order, so they know how things are progressing and what needs to happen next for them to receive their desired outcome at each stage. Make sure that you answer questions quickly and thoroughly so your client knows they can reach out if they need help with anything related to the project. This also means responding quickly to requests for changes and letting your client know if there are unexpected changes in scope or timeline. 3. After an order closes Many Sellers believe that the line of communication closes once the order does. However, staying in touch with Buyers will ensure you’ve delivered to their satisfaction and solidify you as their go-to Seller. Thank every Buyer for working with you and inform them of your additional, related services, so they know you can offer even more value. Lastly, remind them they will be getting an anonymous, confidential post-order survey and that their feedback is welcome but keep in mind to not guide them to a positive to not violate the Terms of Service. When you communicate the right information at the right time, you're providing immense value to your Buyer - and that's something they just might reward you for. Good communication will not only lead to Buyer satisfaction but can also generate repeat business for your blossoming freelancing career!

Hello If I start sharing my gig link and prospects end up on my gig/profile page...What is the quickest way for them to place an order? Do they have to register? Is there a guest option? I'm looking for the best and quickest way possible. Thanks Riazza

Alhamdulillah! Got my 2nd order completed! I completed the task beautifully 😍 The buyer seemed very satisfied with the work. Received a 5-star review immediately upon delivery. From my little experience, I can say giving time will result in something good. The 1st order came on February 18th and the 2nd order on March 24th. All together, Alhamdulillah 😊

Happy Journey with Fiverr! Completed 500 Order. ♥️I love Fiverr♥️

I doubt if it matters how a buyer places the order - direct purchase or through a custom offer. For me, 80% of orders on the platform have been through custom orders and after enabling RTO last year, it is 100% through custom offers. It does not have any direct advantage but coupled with RTO - custom offers indirectly limit the chances of getting a cancellation (which surely impacts the gig score significantly).

Your seller had a week, and you decided to cancel the order after just five days without first reaching out to see what was up? Sounds like there might be more to your story. I don’t sell web design on Fiverr myself, but I do know a thing or two about it from running my own agency. If I set a deadline, I expect my clients to respect that agreement too. Maybe I planned to start working on your project on day five because of other commitments? We could use a few more details to better understand why you jumped to cancel. Then you mention your seller deleted the theme and collections. Did you create that theme, or did you hand it over for the seller to use? Or was it all on the seller? Did they set up your collection, or did you? Because, if you cancel, you definitely lose any right to use whatever the seller has produced, just like the terms specify. Next, you’re talking about "retribution" as if this is some epic playground squabble. Maybe taking a more mature approach could be beneficial. Here’s what I recommend: Open a support ticket and explain your situation, hopefully clearer than you did to us. Wait and see what the support team has to say. I understand your frustration, but going on some kind of revenge mission because you canceled an order two days early doesn’t seem all that constructive.

Tips for new sellers to get Fiverr orders please??

There will be a time in every freelancer’s career when a Buyer is unhappy even if you take all the necessary steps to communicate and provide your best work. These situations are never fun and can be quite difficult to navigate before you’ve developed an effective process for handling order disputes. It's always best to be polite and professional when someone is unreasonable or rude in their criticism of one of your projects. Don't take it personally; most often, the dissatisfaction stems from miscommunication or misunderstanding that you, as a Seller, did your best to avoid. Learning how to handle an unhappy Buyer will help you remain calm and confident while you work to find an ideal outcome. Tips for Handling Unhappy Buyers It's not always easy to handle a dispute with a Buyer, but there are some things you can do to resolve the situation positively. Here are a few tips for handling order disputes: 1. Be willing to apologize An apology for your role in a Buyer’s dissatisfaction will go a long way. Be empathetic and assure them that you understand how frustrating this must be. Let the Buyer know that you are sorry for not meeting expectations and that you want to work with them to find a resolution. 2. Listen closely to what the Buyer says Hearing negative feedback can be tough, but it’s absolutely necessary when revising an order submission! If a Buyer expresses that they are unhappy, politely ask them if they can provide specific feedback about what they don’t like. If you don’t understand or agree with their points, try to avoid getting defensive. Instead, ask for clarification and let them know that you genuinely want to understand their needs. If they continue to provide unclear feedback, you might ask them to provide an example. 3. Avoid an argument It might be tempting to defend yourself or get angry, but engaging on the same level as a negative Buyer may cause the dispute to escalate. Focus on hearing their feedback and adjusting your submission instead of providing all the reasons you did not meet their expectations. You might say something along the lines of, “Thank you for sharing your thoughts! I will do X, Y, and Z to make this better,” and let them know when they can expect a revision. 4. Contact Customer Support If a Buyer is being particularly uncooperative and refusing to provide feedback, Customer Support can act as a mediator to help diffuse the situation. It is important to remember that Support cannot force a Buyer to accept an order - they are a neutral party to help you and the Buyer come to an agreement. Some Buyers are likely to be harder to please than others, but even the most demanding Buyer deserves to be treated respectfully and professionally. Apply their feedback to the next submission and know when to involve Customer Support. If the only option is to cancel an order, you can do so knowing that you gave it your best effort.

i just got my fiverr first order and after delivering that my gigs impressions are decreasing I don't know when will I get another order what will I do to increase the impressions again