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Lena

Fiverr Staff
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Everything posted by Lena

  1. Hello @codersheen Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  2. Hello @aronok74 Many factors are taken into consideration when getting the Fiverr's Choice badge. Some of them are the quality of Gig and service, ratings, delivery time, etc. I advise you to continue working hard and be excellent at your work, and soon you will start seeing the results. Good luck!
  3. Hello @arefinemunna3d and welcome to our amazing Community! We are happy to see how proactive you are in setting up your Fiverr profile. Please find many useful information about Auto Reply on this link. In addition to all the information, you will also find several templates you can use for inspiration. Hope this helps.
  4. Hi @shredlikeloomis Please contact our CS immediately, explaining to them your concerns. You can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. Thanks.
  5. Hello @work_home99 Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Improve My Gig section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  6. I get it. Simply blocking was easier, not needing to write any reasons. However, that has changed some time ago. Now we have these options. The 'other' box is there for a reason. You are not obliged to write in length, just a simple sentence is enough.
  7. I am so sorry, please do not misunderstand me, but if you want to block someone, there must be a reason for it.
  8. You thought right. But not everything is spam and that is why we added more options.
  9. I understand your point of view. However, this allows us to have a better insight and to clear up Fiverr and act faster if, for example, scammers are being reported. We appreciate your concern, but please do not worry about all the work we do. We are always happy to help.
  10. Hello @bbrianwallace We are currently making some changes so you may be experiencing some issues. Since we do not have a timeframe, we are please asking you to be patient while we complete it. Thank you for your understanding.
  11. Hi All. So basically the 'block' button has been improved to a 'report' button. By providing more reporting options, you, as users, will have a wider range of choices to select from and we get more detailed information as to why that user is getting reported. It allows us to act faster as the report is forwarded to the Relevant team for review. Hope this clarifies it.
  12. Hi @hrsumon96 We can see that you are very eager to start receiving orders which is great. Know that you came to the right place. The Forum is full of suggestions. Please use the search bar to find any advice or information you need. You can search through topics or categories. Here you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Hope this helps. We wish you the best of luck! 🍀
  13. Hello @mominul_ssm Do you maybe mean shift? The results shown in the search are individual for each user. The algorithm in charge takes many factors into account, which is why the position of your Gigs cannot be manually altered. It could be that Fiverr by default changes the resolution to fit the standardized dimensions. If you are unsure, please send an email to our Customer Support to support@fiverr.com. On this link, you can find the necessary information about General Gig image guidelines.
  14. Hello @saddamnerob and welcome to Fiverr Forum! We can see that you are very eager to start receiving orders which is great. Know that you came to the right place. The Forum is full of suggestions. Please use the search bar to find any advice or information you need. You can search through topics or categories. Here you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Hope this helps. We wish you the best of luck! 🍀
  15. Hello @azizulhakimfree We can see that you are very eager to start receiving orders which is great. Know that you came to the right place. The Forum is full of suggestions. Please use the search bar to find any advice or information you need. You can search through topics or categories. Here you can find so many brilliant instructions and guidance from our skilled Sellers. The more detailed you are in your search, the better the result you will get. Hope this helps. We wish you the best of luck! 🍀
  16. Hello @muhammadumer189 I have opened a new ticket for you. Please be patient and wait for our Customer Support to contact you. Thank you.
  17. Hi @alexamolander Please never think that. We understand how frustrating it must be to receive a warning. We saw that you reached out to Fiverr Customer Support asking for specific feedback which you received. Please follow our Guidelines and whenever in doubt, always contact our CS. Even if it seems small and irrelevant. That is one of the best ways to avoid warnings and account restrictions.
  18. Hello @kittyclarice No, we do not have that option. However, we have something even better. It's called Custom Offers and it is designed to offer your customized services to potential buyers. Please find all the information you need on this link Custom offers. Thanks.
  19. Hello @smartdezigns and @coder_expert121 I apologize for the late response, I was out of the office. I am so sorry to hear your account is under review. I understand this may be disappointing for you, but please be aware that the relevant department made this decision and it cannot be changed for now. Please be patient and work on your active orders as you wait. Once our Relevant Team reaches a decision, you will be notified. Thank you for your understanding.
  20. Hello @michael_timm I have opened a new ticket regarding this issue. Please be patient and check your email regularly, as our customer support team will contact you soon. Thank you.
  21. Lena

    Spam

    Hello @michaelasoprano We understand how overwhelming it can be to receive spam daily. Believe me when I say we really do our best to fight it, both on Fiverr and here on the Forum. But as we try our best, so do they. Please always report them so that we can take the next steps. Regarding these issues, please contact our Customer Support. Whenever you encounter such or similar issues, please contact them or send us a message, so that the issues get resolved quickly. Thank you.
  22. Hello @najeeb1100 Any test that you take can increase buyer trust and that is always a good thing. Take the tests that can improve your skills and verify them. On this link Taking a Skill Test you can read all about tests and choose the ones that you find the most suitable. Good luck. 🍀
  23. Hello @skilledsajib We understand your disappointment but please do not get discouraged. There are many posts on how to become a successful Seller on Fiverr. I will leave here a few: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS. My Story: $100,000 earned in my first year of being a seller In addition, you can always check our Help & Support for more tips and tricks. Also, please take a moment to read this great post and get familiar with it. New to the Forum? Welcome! Here are 5 Tips for Efficient Forum Use – how to make the forum work better, for yourself, and for everyone All posts are written by fellow Forum members and experienced Sellers, so their advice is priceless. Good luck! 🍀
  24. Hello @data_discovery2 Please search the Forum to find tips and advice. You can search the Forum as a whole and you can search through Categories, like Tips For Sellers, where you can find a lot of helpful information on how to become successful on Fiverr. You can also check out some pinned posts that many Forum members find beneficial. If you have additional questions, feel free to ask. Welcome to our Community! Best of luck! 🍀
  25. Hello All. Fiverr users often think that there is a connection between the views and impressions they receive for their Gigs. However, those are just statistics based on these and other metrics. The results shown in the search are individual for each user. Also, please note that Fiverr does not guarantee impressions or clicks for your Gig. We do provide a marketplace for you to advertise your Gigs and leave you to find the best way to make them appealing and promote them outside of Fiverr to increase the number of clicks your Gig receives. The algorithm in charge takes many factors into account, such as overall performance, ratings, number of completed orders, etc, which is why the position of your Gigs cannot be manually altered. In addition, please take a moment to check out these two articles where you can find more information about it. Viewing Gig statistics and Best practices for new Fiverr Sellers: Gigs
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