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Lena

Fiverr Staff
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Everything posted by Lena

  1. Hey there @iqrageneious Welcome to our amazing Community! According to our Guidelines, it is not possible to change your Gig's category. Please take a minute to read more about it here Creating a Gig > Step 1: Gig overview > Category. Thanks.
  2. Hello @orisur Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  3. Hey there @is_developers Please make sure to follow all the steps from this article about Verifying your account using your phone. If you encounter any further issues, please send an email to our Customer Support team at support@fiverr.com. They will be more than happy to help you. Thanks.
  4. Hey there @mhd_bilal_ and welcome to our amazing Community! We can see that you are very eager to start receiving orders which is great. Know that you came to the right place. The Forum is full of great suggestions and helpful advice. Please know that starting anew as a freelancer can be challenging at times, but please be patient and don't give up. It is a very competitive field and you have to find a way to stand out. We believe that we can help you do that by offering a few useful links. Since you’re just getting started, we recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  5. Hi @arsath_pro Can you please tell us what account you are referring to? I just checked and both your Fiverr and Fiverr Forum accounts are active. You can send me a private message or you can send an email to support@fiverr.com for a more detailed explanation. We will be more than happy to help you. Thank you.
  6. Hey @sanvihope Great question! Please note that communication outside the Fiverr platform is not allowed, so it will most likely be a scam. You should report that person to our Customer Support as soon as possible so we can take immediate action. We urge you to report that message or conversation or send an email to support@fiverr.com Thank you for following our Guidelines.
  7. Hello @asma_shakeel1 We have opened a ticket regarding your issue. Please be patient and wait for the email from our Customer Support. If you have any additional questions, please feel free to send me a message. Thanks.
  8. Hey there @carolcostacoach We are so sorry your Seller account was not approved. We recognize how important it is to you to become a Freelancer and thank you for your interest in our platform. If your request was reviewed and not approved, please kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer. We appreciate your understanding.
  9. Hello @robbyhart There is no need to deactivate your Buyer account. One of the great things about Fiverr is that every person can switch their account between Buyer/Seller and vice versa. Also, all those great reviews you received as a Buyer can only be seen as a plus. As a Seller, you have the option to change their display name. Please find more information about it here How do I change my email or username? Hope this helps.
  10. Hey @vickieito thanks for the tag It didn't trigger a false flag and yes, there is another reason the account was not approved. @popinup The good news is that the person who contacted you has been dealt with. When it comes to your account, we recognize how important it is to you to become a Freelancer, and thank you for your interest in our platform. If your request was reviewed and not approved, please kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer. We appreciate your understanding.
  11. Hey there @nishan1640 and welcome to our amazing Community! Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  12. Hi @ehasan28 If you would like to cancel an automatic withdrawal, please follow this link > How can I stop automatic withdrawal in Payoneer? If this attempt is unsuccessful or doesn't work out as expected, please feel free to contact Payoneer customer support at https://payoneer.custhelp.com/ Hope this helps.
  13. Hey there @dev_bidhan Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck! 🍀
  14. Hello @hamiral Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue. Thank you for your understanding.
  15. Hello @bowewr We understand the urgency of resolving the issue and please know that our Customer Support will contact you shortly. All three of your tickets were opened today. Please note that we receive many emails/tickets daily, so we ask for your patience and understanding. If you do not receive any email by tomorrow, feel free to message me or tag me and I will be more than happy to help you. Thank you.
  16. Hello @mikegorliak Thank you for posting this question. We are very sorry to hear about the unpleasant experiences you've had. Whereas it is allowed to talk about the experience you had, it is not allowed to call out those Buyers by name. It goes against our guidelines. Please find more information about it here Forum Rules. According to our Forum Rules, such posts will be edited or removed and you are risking getting a warning or account restriction. If you felt uneasy or bothered in any way, feel free to contact our Customer Support and explain your situation in detail. They will be more than happy to help you and take further action if needed. Please send them an email to support@fiverr.com. Thank you for your understanding.
  17. Hey there @dangyung Just like @masrufkhan2299 suggested, you should contact our Customer Support. Please know that you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. They will be more than happy to help you. Thank you.
  18. Hi @masrufkhan2299 To learn more about your account balance, please take a moment to check out the following article Viewing your account balance. In this article, you will find useful information about your Fiverr account balance to view earnings, reimbursements, Fiverr credits. etc. Hope this helps.
  19. Hello @gabrielhessay and welcome to our amazing Community! A million-dollar question! 🙂 Let me leave you a few useful tips and tricks that will help you jump-start your journey on Fiverr. First of all, congratulations on starting your freelancing journey on Fiverr! Because you’re just getting started, I recommend that you check out our free Fiverr Learn course. Second, the Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  20. Hello @yosi9353 Along with the good advice @atulcodex shared with you, allow me to share some helpful advice as well. Because you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  21. Hi @susan_berzonski Please make sure your video is in alignment with our Guidelines. In addition, please take a moment to check out this helpful article about Adding a Video to your Gig. If you still keep having issues, please send an email to support@fiverr.com. They will be more than happy to help you. Please keep me updated and feel free to message me if you have additional questions. Thank you.
  22. Hey there @nighatsaeed883 and welcome to our Community! Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  23. Hi @gfx_sector We understand that you are worried about your account and your work, but rest assured that we are looking into your issue. Your account is under review by the relevant department and as soon as we have some new information, we will notify you. We truly appreciate your patience during this time. Feel free to message me if you have any additional questions. Thanks.
  24. Hey there @rachaeleddy Welcome to the Fiverr Forum! 🙂 The steps you have taken are proactive and great, but allow me to share with you additional advice. Since you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is an amazing community full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  25. Lena

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    Hello @pius_10 We apologize for the delay in our response, but please note that the reason for our delayed reply was that we receive a lot of emails daily, so we truly appreciate your patience. I am sorry if this caused any inconvenience. The Customer Support responded to your ticket. Please check your emails. Thank you.
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