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Everything posted by alanletsgo
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I will check it out, thank you for sharing.
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I'm not going to post any actual notes the client left to protect their privacy, but they left a really nice message that contradicts the "Where you can improve". I have a feeling that a lot of people who are leaving 4/5, think that "Where you can improve" is things they actually liked about the work done... Because the note they left mismatches the "Where you can improve" completely. I have felt many orders this month are like this where they are 4/5 and all the "Where you can improve" items do not match what they actually wrote. I think the header should be maybe in bold or Red color if it is anything negative and then green for positive. Or maybe have it so a 3 out of 5 has where you can improve, and 4/5 are "Things done well". How does everyone feel about what you're seeing about this lately?
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Get ready for our next webinar - Top Rated Quality Standards
alanletsgo replied to Yoav.M's topic in Fiverr Excel
Thank you Yoav! I will be there:)- 46 replies
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Official feedback thread re: the new leveling system
alanletsgo replied to frank_d's topic in Fiverr.com Feedback
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ah okay. I've been a buyer and seller since 2010, but I don't see it.
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I can't see this in a public view. How come you can see it and I can't?
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Mine shows a 4.9 publicly? For me it shows 5.
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I also went from a 5.0 to 4.9 Publicly it shows a 5 though. I do not see 5 breakdowns as you see it. I only see 3. Where do you find those 5?
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Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
What is the timeframe of the new metric "Success score"? What timeframe is the score based on? All-time? -
Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
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Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
I have a handful of orders that are being extended because the buyers are not submitting the information for me to be able to work on it. Should I ask Fiverr to cancel the order or should I just keep waiting? -
Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
This is quite difficult in all cases. For example, someone bought a gig from me 2 days ago. And instead of submitting the correct order requirements, they put '.......". and said they will send it soon. They are now not replying. The order is due tomorrow and I have not heard back from them. Now I have to Extend the due date, but this was out of my control since they are not answering nor provided the correct order requirements. -
Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
I hope it's a typo! -
Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
I am on the same boat as you. 20 down to 10 is going to be a very difficult downgrade. Hoping they revisit this idea. -
Update: Addressing new level system questions and feedback
alanletsgo replied to Kesha's topic in News From the Product Team
Does "Request: Extend delivery date" affect the success score of a gig? Because in the notes it says "Sometimes you just need more time, but keep in mind this can affect buyer satisfaction." There are a lot of times that I do not have the full details to complete an order and have to extend the due date.