terrygrantvo

I have nothing of value to add except to say that this whole thread is awesome.

Those of us in the US (I assume elsewhere too) can just write it off, as this is a textbook definition of a business expense, but there is a point at which it becomes about the principle of the thing, yeah? The only feature I find useful is the ability to turn on RTO when I am going to be out of town, and if they're going to charge everyone the same inflated rate, then I'll probably just cancel and only ever fire it up when I need RTO. Kind of like how I only have Netflix when they put something out I actually want to watch. Buyer Insights was kind of useful at first, then it became obvious the info they were providing was a generalized guess at best. My SM is a very nice person, but there isn't much she can really do for me, as maintaining a gig isn't rocket science and they're not allowed to act as CS either. I already get the 7 day clearance from TRS. The 'advanced stats' are laughable because again - maintaining a gig isn't hard. The partridge squawked too much and the pear tree died after a year, so what else is left?

Thank you @Lena Several gig extras are just gone (important ones too, like Rush Delivery, Full Buyout, etc) and if I copy/paste a block of text using a pre set key command it just freezes the whole window and I have to force quit Chrome and restart. This thing is broken.

@Lena Just a heads up, but the new window design came back and it still has all the same issues. Gig extras are missing and if I copy/paste text via a key command the whole page freezes and I have to quit Chrome and start over. It is nice though to finally be able to type and view more than one sentence at a time. I don't feel like I'm sending quotes on Instagram anymore. 😉

If it matters at all, I'm pretty sure Fiverr is too. I'm PRO and TRS and I have a 9.

You know what's funny about that? (well nothing really, but let me have this one) - that's how it used to be for me - for years - until this redesign. Every single gig extra I had ever created was listed in the custom order pop up and I couldn't do anything about it. Most of them were redundancies of each other because the stupid system is so finicky about the language and syntax you use when typing out the titles. One positive thing about this redesign - we can finally use the entire text box to type in because they moved the character counter out of the container that held the text box as well. I went back and forth with tech support and CS for years trying to get them to understand the problem with that. It was like trying to type messages on Instagram. Bleck...

Cheers Lena, thank you.

fwiw, I tried to report this to CS yesterday and at first I got the cut n paste 'unplug it and plug it back in' response, and after telling them that it wasn't any of that, they insisted I send them a screen recording explaining the problems in detail before they'd even consider kicking it up to tech support. Maybe someone here can get the ball rolling on a fix? @Kesha @ran_success @Lena @noahd_success

If I copy paste text (via autohotkey) the page freezes and I have to quit out and fire up another browser window. Also, not all the gig extras are available. Rush Delivery, for instance, is missing. Same on Mac and PC with different browsers. Anyone else seeing this?

That's 4 stars in 'Value For Money' from me, dog.

'I will paint you a picture with blue paint for $5' 'I will paint you a picture with blue and red paint for $5' 'I will paint you a picture with blue and red and green paint for $5' Yeah, I've never understood that either.

I wish someone would acknowledge my 'conthribucy as a valued seller and person'. This cat would be lucky to get a 3 for effective communication under the new system.

FWIW, I've been seeing both (value for money & service as described) for the last couple of weeks, so I think it's just random trials, unfortunately.

Whoa whoa - what is this, a professional freelancing website? C'mon man...

My best guess is that Fiverr has been (for a while now) trying to create volatility in the seller ratings to better allow their search AI or algorithm to decide who gets to put food on the table that week. I imagine that's what the private reviews were supposed to do, but so few buyers actually leave private reviews that they probably didn't have the desired effect, so now they're setting out to destroy public reviews as well, in order to introduce the level of volatility in personal ratings that they're after. With more volatility in the seller ratings there can be more volatility in the search rankings and it gives them an easy out every time someone complains, because they can more easily say - 'You're not doing better in searches because of your rating. See? It's your fault'. I mean, they've been saying that for ages now anyway, but this at least makes it an easier sell and it's easier to defend.