How to get money back

[sevenite]

ordered gig he do the order and hasnt responded for 2 days, he said he completed order how do I get my money back?

[jonbaas]

Did the seller deliver anything?

[sevenite]

the seller didnt deliver what I asked

[mariokluser]

Use the resolution center on the right top of the order.

[thonifex]

I think the first thing is knowing whether he delivered but you are not satisfied, if so, then you ask for a modification but if he did not you can cancel the order. I hope this helps

[sevenite]

he didnt respond for 2 days after asking

[sevenite]

I dont see it anywhere

[thonifex]

Then you should cancel the order. On the order page at the top right use the resolution centre.

[jonbaas]

If the seller delivered something, then the order is completed in the Fiverr system. Just because you did not like the delivery, does not mean that the seller didn’t deliver the order. Once delivered, most sellers move on to other orders, and there is no more need to communicate. This means that if the seller delivered your order, and is no longer communicating with you, they have not done anything wrong.

If you did not like what the seller delivered, you will have to process a revision request from the Resolution Center. This restarts the order, and forces the seller to address your revision request. You need to process this request in order to pursue further work on your order.

Please keep in mind, though, some sellers do not offer free revisions. You may have to purchase revision work. If they have established that they offer no revisions, you cannot legally force them to adjust your order for free. You are not entitled to free work, unless the seller allows it. Most sellers are open to revisions, though, and you need only process a revision request for them to make the requested adjustments to your order.

[sevenite]

I ordered a gig to post craigslist ads and he posted the ads Not the way I said and the ads were not live… He has a live ad guarantee in description…he didnt provide service at all…

[jonbaas]

Then either process a revision request, and ask him to fulfill the terms of his service, or cancel the order, and ask for a refund. The seller is forced to respond to both options.

[sevenite]

How do I do this everyone saying resolution center or cancel order where the heck is this?

[jonbaas]

You’ll find the link on the top of the right column when signed into the order page.

[patrike238]

Welcome to Fiverr:( 9 out of 10 recent Gigs, the same thing.

[mariokluser]

There is a square near the order form saying “Having issues with your order?
Resolve Now”.