Tell me how i can figure it out from the situation?

[shaqurleyon]

A Buyer used my product but i did not deliver the product show him in the order page .now buyer used that product for the purposes he order .Now he told me that he did not like the product and wanted to cancel the order .I have already contact with the fiverr customer support and 2 days no response what can i do ?

[smartdezigns]

11 hours ago, shaqurleyon said:

A Buyer used my product but i did not deliver the product show him in the order page .now buyer used that product for the purposes he order .Now he told me that he did not like the product and wanted to cancel the order .I have already contact with the fiverr customer support and 2 days no response what can i do ?

They won't help you with it. Try to discuss with your buyer and sort it out somehow and deliver the work according to your buyer's requirements.

Else go to the Resolution Center and send a request to buyer to get the order cancelled.