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Canceling an order


tinatino

Question

If I ask for a cancellation with a full refund to the buyer and the buyer doesn’t respond for 48 hours, and the request is accepted automatically and the order cancelled, will the buyer be able to leave a review on this order? 

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5 hours ago, milos_siena said:

Based on all the info that I could get, in your case, a buyer can leave a review. 

As the other commenter stated, it will be mutually canceled, the buyer will be fully refunded, so I don’t think they will be able to leave a review. 

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What i know is that After 48-hour timeframe of sending a cancellation request, If no response is received, the order will automatically be cancelled and it will appear as mutually cancelled.

You can find more info from Fiverr dispute resolutions section: https://help-pro.fiverr.com/hc/en-us/articles/16279984394001-Cancel-an-order-with-the-Resolution-Center#:~:text=Either your customer or your,a dispute or cancellation request.&text=After 48-hour timeframe%2C the,Learn more about Cancelations.

Edited by emmbaraka
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