fiverr account There's an issue with your Fiverr account

[iglimucaj]

Hey Fiverr Forum

I recently received an email concerning my Fiverr account. According to the email, it appears that there is an issue with my account related to having multiple accounts. I would like to assert that this is a misunderstanding, as I only maintain one account on Fiverr.

I would like to bring to your attention that I regularly work from a coworking space. It is possible that other individuals in this space also use Fiverr, (in my knowledge no one does) which could potentially be a contributing factor to this misunderstanding. I am concerned that this situation might lead to an unwarranted suspension of my account.

Therefore, I kindly request any help, share experience or any necessary steps I should take to resolve it. 

Thank you for your attention to this matter. 

Best regards,
Igli

[puspojit_biswas]

Hi there,

I never faced this kind of situation before. But, I would like to suggest you contact the Fiverr Customer Support Team. In that message, they already mentioned to ask them if you have any concerns regarding that multiple account issue.

I hope your issue will be solved as soon as possible. Regards. 

[Yoav.M]

@puspojit_biswas thanks so much for your suggestion here.

And indeed, @iglimucaj, please contact our Customer Support team over here and ask them about this issue - https://help.fiverr.com/hc/en-us

[webhoo]

Did it get handled positively for you?

[aminul_design]

Sometimes this mail backfires and accounts get suspended. But, the customer care is so helpful and the profile can be easily recovered.