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Found 5 results

  1. Hello, i just notice this message fron Payoneer. I'm not fluent in English, so i personally didn't understand what is this mean. It says: We're writing to let you know that there are some fee adjustment coming into effect soon on Fiverr Ltd. Payouts international disbursement. in 2018, we introduced a standard loading fee that is deducted when payments are disbursed from marketplaces and companies. While this fee was not collected right away across all payment methods, we're writing to inform you that a fee of 3.00 USD will start to be collected from disbursement by Fiverr Ltd. Payouts international in 60 days, from November 3, 2021 This fee will only apply for payments you receive from November 3, 2021 onwards and will not be collected retroactively. We appreciate you business and would like to thank you for you continued support Thank you, The Payoneer Team *if you do not agree with this change, you can terminate your Payoneer account with no additional charges by contacting us before November 3, 2021. Does it mean every income i get from Fiverr and if i'm using Payoneer to withdraw it to my local bank it will cost me $3? P.S: i have the screenshot but strangely i can't attached it here. Thank you in advance.
  2. I have 7 gigs. The problem is that it's almost a month since I activated them all and the impressions are low and clicks are rarely there. How do I solve this issue? advice me something new as I have already tried a lot of common ways..
  3. I've been having difficulties with a seller since I started a gig with them and I'm not sure what I can do. I keep trying to explain what I want, but it seems like they always try to go the route of the least amount of effort for how much I'm paying 200 dollars I expected them to do a better job it was the custom price the seller set. At this point I just want to cancel the project all together. However they refuse to let me, I have been polite trying to ask them to bring it to a close. But they don't seem to want to budge. I am at a loss as to what I can do, I don't desire them to work on the project any longer for at this point with what I've seen it does not look like they can do what they agreed to do. Does anyone have advice as to what I can do if we can't agree to cancel? Thank you.
  4. Hi! I recently noticed the "order response rate" now tracks the "revision requests within 24h", something I don't remember happenning before. I understand this has been done for a reason, but I need to stress that it doesn't have its desired effect and gets unintentionally abused by the client in my specific use case, which hurts my metrics without me actually delivering late/not being responsive. I deliver (expensive) voice overs for big clients worldwide. Usually these orders do not come from the brand itself, but rather from an agency or production company. These companies need the final approval from the big brand before comfortably closing the order knowing they won't need revisions. Understandably so, if the big brand is unresponsive for a day or two (things work at the pace the final client wants, not the other way around) I've had buyers take 2 routes: They don't notice/know the order will automatically close after 3 days. Once they realize it has been marked completed they send me a private message requesting a review, which I gladly offer through the messaging system (since it was included in the order). Requesting a revision for the sake of keeping the order open until they get feedback from their end client. I don't blame them for that, it makes perfect sense for them. I have never told any of my off-Fiverr clients I won't provide revisions after 3 days. I then wait until they either actually request a revision, or tell me it's all OK and that I can re-deliver the original file in order to complete the order. This supposed no drama before, as it didn't impact my metrics. Now if I find myself in the #2 case my order response rate will get punished for no appropriate reason. I also believe I shouldn't be the one educating my clients to allow the order to get marked as "completed" and trust me to get their revision done if they ever actually need it. I'd suggest to not have order response rate metrics track the "revision delivered within 24 hours" data. That's my 2 cents! Thanks for the read 😄 PS. I wanted to contact CS about this, but haven't been lucky to find any way to do so. Is there any way as a seller (Pro at that) I can contact CS to bring this worry to them? I believe the options on the site simply disappeared.
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