Pioneer sellers in Fiverr evidently not visible to new buyers anymore?

[vladicreative]

I joined Fiverr in 2013.  With nearly two thousand completed orders and positive feedback.  Year after year, fiverr's system rewards those who perform good. I received inquiries and orders from new buyers consistently.  

All that changed beginning the later part of 2022 and still continuing now.  I have NEVER received any inquiries from new buyers, my impressions and clicked dropped immensely.

My inquiry is: 

1. Does this happen to old sellers also? 

2. Is this a way of fiverr to force sellers to purchase their add-ons like seller plus, advertising and promotion?

*I have reached out to Fiverr customer support to inquire about this, and all I received are copy-paste, template responses such as "do good, deliver before deadline, maintain good communication with buyers" -- all of which I do consistently.

Any thoughts?  thank you very much.

 

Vladi

[michmikaia]

Hi Vladi.

Buyers leave a private review now that fiverr measure buyer satisfaction rate. If it's a bad one, then your performance drop and it will push back your gig from search. That's why a few new buyers (or even none) contacted you. The effect of the bad private review stays in your performance for up to 180 days. There are some sellers who have more information about it and have already experienced it.

What you can do is to keep buyers satisfied by delivering a good work as you can.

Good luck.

Edited July 23, 2023 by michmikaia

[vladicreative]

Thank you Mich.  Yes, about these private reviews, I can fairly say that I serve my buyers to the best of my ability, and that communications are consistent.  I go extra mile in giving discounts and revisions.  

It is inevitable to have difficult buyers once in a while, but for the most parts, almost 90% are good.  I noticed that as I have been selling here for ten years now, and the past 9 years and a half were really good in terms of being accessed by new buyers.  But since Nov 2022, it has been on a dry spell.

What I noticed even more though, is fiverr's aggressive prompt on my dashboard to enroll in seller plus and also to advertise with pay-per-click.  It got me thinking, should sellers pay to advertise? could this be a way of fiverr treshing out excess number of overall sellers in the platform, at the expense of oldtimer/pioneer ones?  

[grayprogrammerz]

yes its 2023, competition would be more tight than past years offcourse

what your analytic page says ? Everything should be 100%, to get impressions and buyer inquiries

If its 100%, anything that is left are private reviews, as  @michmikaia mentioned

 

Few buyers attempt private reviews

That's why its too sensitive

[sehrishirfan]

I also felt the same way about my account. I'm glad that I found your query. Though I never contacted support for this purpose, I found that my impressions and clicks are still down from the last five or six months.

Edited July 23, 2023 by sehrishirfan

[vladicreative]

grayprogrammerz, sehrishirfan:

Yes indeed.  Competition has gotten stiffer.  I read a few months ago, sellers have increased by 67% across all gig offerings.  It can be noted that not all individuals who applied as sellers are that serious with doing business in fiverr.  Because of that, the overall seller population is overly bloated.

I hope fiverr has a way of retaining old sellers who are performing really good, and not mix them with the general population of sellers ( a big number of whom are not serious sellers ).  

If they dont have make this distinction, old, good-performing sellers will just be easily drowned by thousands of not-serious sellers ( some are even scammers ).

[shaikhmhr]

Yes you are right. I know one of my friends account with 140+ 5 star reviews. all of a sudden his account dropped. Unless fiverr realizes this just to accommodate new sellers by ignoring old good credible sellers, I am afraid this will not far much 

[arnytechnologie]

I am also facing same problem the reasons of this problem is customer is not satisfied with your work and services.fiverr take both reviews private & personal and we need to improve our work quality to satisfy customers to make our profile out from this problem.

[vladicreative]

INDEED.

[designer_luxury]

We don't know about their policies. Year by year they are changing their algorithm. Same problem on my profile.