Jump to content
  • 0

Account disabled with active order


farewelle
 Share

Question

Hello everyone,

 

I have read the fiverr terms but none answer my question. I was wondering if as buyer you just bought an gig and it hasn't been completed yet and your account suddenly gets disabled permanently, will the order be cancelled and will you be refunded?

  • Like 6
Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

If a seller gets their account disabled, they still get to complete their active orders. I think this applies to the buyers as well. It depends on the reason that you got your account disabled, though. However, if you have funds in your account, you will be able to withdraw them after 90 days.

  • Like 6
Link to comment
Share on other sites

  • 0
5 hours ago, farewelle said:

Hello everyone,

 

I have read the fiverr terms but none answer my question. I was wondering if as buyer you just bought an gig and it hasn't been completed yet and your account suddenly gets disabled permanently, will the order be cancelled and will you be refunded?

You may get chance to finish your running order

  • Like 5
Link to comment
Share on other sites

  • 0

Yes, you can get your money back. If you make any big mistake fiverr will decide whether to close your account permanently or not. If your account is permanently disabled, it will take 90 days to get your refund. Your account will be deactivated as soon as your active order is completed.

  • Like 4
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...