Jump to content

strategist_ceo

Seller Plus Member
  • Posts

    1,401
  • Joined

  • Last visited

Everything posted by strategist_ceo

  1. Dear Buyers, In my pursuit of maintaining the highest degree of professionalism, I strive to interact with you in a friendly manner. My objective is to foster an environment where you feel welcome and comfortable. I do my utmost to present myself as approachable, kind, and accommodating. However, please understand that like any professional interaction, there should be mutual respect and adherence to certain boundaries...
  2. Recently, I had something unusual happen. For months, nobody tried to lower my fees, but then, suddenly, three different people asked me for a discount on the same day (On days like this, I read my horoscope). I told each of them that I don't offer discounts and that my prices are clearly stated and non-negotiable. One person even argued with me about an extra 5.5% service fee charged by Fiverr, claiming I was lying about my prices. Despite explaining my stance, all three kept pushing for a lower price. One of them tried to persuade me by saying they'd hire me immediately if I accepted their offered amount. I had to firmly tell them that it seemed like they didn't value my work, so I couldn't take on their projects. They all reacted with surprise. One respected me for it... "but...", another said that negotiating was just normal behavior, and the third pleaded, mentioning how much time I'd spent consulting with him for free (my effort going to waste). I do provide a lot of pre-sale consultation without charge, which builds a strong trust between me and my clients. They know I'm a professional who doesn't pressure them into buying anything. Ultimately, almost immediately after I declined to work with them, all three clients offered to pay my full rates. Nevertheless, I felt compelled to decline their offers. The need to repeatedly reinforce my pricing policy suggested an undervaluation of my professional services. Even though they were ready to proceed at my standard fees, the prolonged negotiations earlier raised concerns about our potential working relationship. I also worried it might harm my stats/algorithm if they rated me 3/5 for "value for money." Honestly, even without the potential review issues or facing this new challenge, I would have still refused their projects. It makes me wonder, am I difficult to work with, or am I just upholding my values? (To be frank, my mindset was very different when I was a "new and level one seller.")
  3. To change your location with customer support, you need to show proof that you live in the U.S. While it's true that some believe sellers from certain places, like native English-speaking countries (e.g. English writers, Voiceovers, Speakers), can offer better services, having the location changed won't really help if you're not good at communicating. If you can't communicate well, buyers are likely to leave.
  4. This echoes the advice my initial SM gave me; back then, amidst the Covid pandemic while I was situated in Thailand, he suggested I reduce my rates to align with those of a seller from a country classified among the 'Least Developed Countries.' (less than $180 for 40 hours of work!) He told me the same about the lack of reviews, implying that it will get better.
  5. Living a fulfilling life is a matter of lifestyle choice. The dissatisfaction that you're experiencing with work might be a result of not engaging in other interests or perhaps not being busy enough. It's common to feel uncertain when we don't have enough work, leading to anxiety, and equally common to feel overwhelmed when we're swamped with too many tasks. The key to maintaining a happy, balanced life is to have little motivators that keep us going. This could be a daily dinner with loved ones, or treating yourself to something nice. The important thing is to find something that adds value to your day and keeps your spirits high. In doing so, you'll likely find that work becomes just one aspect of a well-rounded, satisfying life.
  6. Hitting the gym, savoring some milk chocolate, indulging in a tub of chocolate mint ice cream occasionally, catching up on daily political commentary from Candace Owens or Tucker Carlson, blasting music, and enjoying a solid night's sleep.
  7. From what I've gathered by reading other discussions, besides your own performance, the algorithm also compares you to other sellers. So, it seems like other sellers of the same category might be doing better than you. It's an odd way to calculate things but it probably makes business sense for them. However, I find it strange and a bit harsh how they take all your past cancellations into account and penalize you, the seller, for them. I'm not too happy with this change either.
  8. Confused too... I got a gig that doesn't have a single cancellation (qualifying ones that is) but it's "negative impact".
  9. This is for a gig that I have never requested for an extension before.
  10. I can see the post you're referring to; it's puzzling why it's not visible on your end. The only explanation might be that you've been blocked. Interestingly, I encountered a similar restriction a few days ago where I couldn't reply to any posts. It turns out there's a daily limit to the number of posts one can make, a detail I was previously unaware of.
  11. If many sellers say something about it, the company will likely be compelled to reconsider their stance. Given their status as a publicly traded entity, they are accountable to shareholder interests and public sentiment.
  12. I'm curious about whether all these discussions will end up being just idle chatter, and if any of the moderators are actually noticing and passing our comments on to the higher-ups. Clearly, there are flaws here that sellers aren't happy about.
  13. I'm not pleased with the score of 8, as I can't remember any negative incidents with paying clients. My directness means many who approach me decide not to hire me. The ones who do know I'm always honest, even when delivering harsh truths. I think some who might've thought I was rude have "reported" me... haha, that might explain why my score isn't 10, but just 8.
  14. Do you have another account before this one, either to buy things or to sell things? Or have you ever used your credit card to buy something on a different account? I'm just speculating.
  15. The customer service team likely operates within provided guidelines and tools. I doubt they're entirely aware of how the algorithm operates, especially as they never seem to acknowledge "gig rotation" as an occurring phenomenon. But many sellers, myself included, have experienced and confirmed the existence of this rotation effect. Our best course of action is perhaps to consistently provide feedback or lodge a petition to Fiverr. It might be the only way to ensure they understand the potential flaw in their system and the negative impact it could be having on their top-performing sellers - those who consistently offer reliable services to buyers, and on whom the platform mainly depends on.
  16. The new level system seems to overlook the diverse nature of buyers and sellers on the platform. As sellers gain experience, they inevitably encounter a variety of situations, including instances with unreasonable buyers or those who place orders without fully understanding the context. These scenarios can lead to cancellations that usually do not penalize the seller. Moreover, this system appears to retroactively punish sellers by factoring in issues that occurred a long time ago. This approach is problematic as it could lead to many established sellers being unfairly demoted, even down to "new seller" status, based on what I have gleaned from discussions. This level system is very flawed, failing to accurately reflect the experiences and quality of the sellers it evaluates.
  17. Just keep the fighting between yourselves. Inbox each other. Buzz off.
  18. For "satisfaction", yes. For "cancellation", no. Since I am sure it is wrong for "cancellation" for sure, who can say that they aren't wrong for "satisfaction"?
  19. You are right. https://help.fiverr.com/hc/en-us/articles/21965360854673-Success-score
  20. According to https://www.fiverr.com/cp/success-score-explained "Though the Success Score accounts for your number of canceled orders, inevitable cancellations due to misunderstandings or mistakenly placed orders do not impact your success score." I don't understand how this is possible because I don't have any cancellations or any notable reviews about "satisfaction"
×
×
  • Create New...