letsdo1 Posted July 5, 2022 Share Posted July 5, 2022 Hi A buyer has placed an order with me, but they have selected the wrong gig and not included the majority of the information. I've contacted them as but it's been radio silence for 2 days. I want to cancel the order but not affect any of my stats. Is there any option I should choose to make sure this doesn't happen. Thanks 11 Link to comment Share on other sites More sharing options...
1 shopifyexpertes Posted July 5, 2022 Share Posted July 5, 2022 1 minute ago, letsdo1 said: Hi A buyer has placed an order with me, but they have selected the wrong gig and not included the majority of the information. I've contacted them as but it's been radio silence for 2 days. I want to cancel the order but not affect any of my stats. Is there any option I should choose to make sure this doesn't happen. Thanks You can contact on fiverr support team, and explain everything, there will be help you to cancel your order without any herm. for more idea search on YouTube or google. thanks. 9 Link to comment Share on other sites More sharing options...
0 iamattique Posted July 5, 2022 Share Posted July 5, 2022 Hello! Well, if buyer has placed the other on the gig having same niche you are working, then it's fine. It will boost that gig if you have decided to complete the order. However, if you still wanna cancel (which I recommend don't) then contact Customer Support through order page and put forward your case in front of them. I am hopeful they will understand and resolve the issue without compromising the stats. Best Regards 10 Link to comment Share on other sites More sharing options...
0 letsdo1 Posted July 5, 2022 Author Share Posted July 5, 2022 15 minutes ago, shopifyexpertes said: You can contact on fiverr support team, and explain everything, there will be help you to cancel your order without any herm. for more idea search on YouTube or google. thanks. Thanks - I've done that before but I just didn't want to have to raise a ticket to have to do it. 10 Link to comment Share on other sites More sharing options...
0 letsdo1 Posted July 5, 2022 Author Share Posted July 5, 2022 52 minutes ago, shopifyexpertes said: You can contact on fiverr support team, and explain everything, there will be help you to cancel your order without any herm. for more idea search on YouTube or google. thanks. Thanks - its a different gig with different questions. And they haven't beeen filled in fully either 10 Link to comment Share on other sites More sharing options...
0 auloka_bala Posted July 5, 2022 Share Posted July 5, 2022 In this case, the better option is contact with Fiverr customer Support. Thanks 7 Link to comment Share on other sites More sharing options...
0 shakib_mahmud Posted July 5, 2022 Share Posted July 5, 2022 You can contact to the customer support to get the best solution. 8 Link to comment Share on other sites More sharing options...
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© Fiverr International Ltd. 2022
Question
letsdo1
Hi
A buyer has placed an order with me, but they have selected the wrong gig and not included the majority of the information.
I've contacted them as but it's been radio silence for 2 days. I want to cancel the order but not affect any of my stats.
Is there any option I should choose to make sure this doesn't happen.
Thanks
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