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letsdo1

Seller Plus Member
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Everything posted by letsdo1

  1. At the end of the day, why don't they just keep it simple. 1-5 * and a comment. You can search by the star rating and read the comments to get a vibe. Simple. As a seller: I just want a simple rating feedback mechanism if I choose to do so. I don't want to answer lots of questions (twice) and mark emoji buttons. As they say an unhappy client is more likely to go to the lengths to rate you bad, than a good one good. This just aids any disgruntled client (for whatever reason). As a buyer: I just want to know that I provide the service I advertise - if you don't like it fine mark me a 3*, if you do then great mark me 5* If I was getting 3 out of 5 stars, I could look at the comments and then think "hmmm I need to up my game on these repeated points". If I get 5 stars I think "I must be doing well". But with all these secret squirrel internal scores, random algorithms, and stretched metrics - it just adds confusion and just makes the whole process incredibly difficult. Then add to the Fiverr don't share their workings out on things. Just makes the whole thing miserable.
  2. Thanks - its a different gig with different questions. And they haven't beeen filled in fully either
  3. Thanks - I've done that before but I just didn't want to have to raise a ticket to have to do it.
  4. Hi A buyer has placed an order with me, but they have selected the wrong gig and not included the majority of the information. I've contacted them as but it's been radio silence for 2 days. I want to cancel the order but not affect any of my stats. Is there any option I should choose to make sure this doesn't happen. Thanks
  5. Thanks. To be clear I don't ask for positive reviews presently I put "I look forward to reading your feedback". But just wondered if anyone had any good Fiverr friendly follow ups they send to try and gain that shared experience 🙂
  6. Hi I'm a top seller and obtain regular work. I've gathered the reasons for that which is great. I'm communicative with messages both re-actively and proactively. Always delivery on time and overdeliver. However one thing I struggle with is regular reviews - my rate is about 32%. I'm not sure if I put this down to the product - they are speeches so maybe people think the proof is in the pudding when they deliver it so don't want to rate straight off. I do get messages of praise too and promises they will review but it's just a little frustrating. I want to increase it as I feel it should be higher. Are there any magic phrases or follows up people use to encourage a review during or after the delivery? Thanks
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