Fiverr Removed my Level one badge Even i was completing orders

[shehroze11]

Today something unexpected happen 

I have been completing orders on fiverr and lately i wasn't getting customers but whatever i was getting i was trying to do my best but today fiverr removed my level one badge stating i have been not performing very well in last 60 days i don't have any late delivery or bad rating but fiverr metrics showed my delivery rate below 90% and i lost my level one badge

Is this usually happen 

[uk1000]

It was probably because of >= 10% cancellations in the last 60 days.

[anisocialmarket]

Yes of course, you should check the requirements of maintaining your level! One of them is that if it goes below 90% for a certain period of time you get removed from your current level! 

[shehroze11]

Well i sent an email to support and restored my badge today it was fiverr algorithm mistake also i provided data metrics to them and every proof i have it went well and i got my badge back

[Guest freelancerjabir]

On 11/15/2021 at 4:37 PM, shehroze11 said:

Today something unexpected happen 

I have been completing orders on fiverr and lately i wasn't getting customers but whatever i was getting i was trying to do my best but today fiverr removed my level one badge stating i have been not performing very well in last 60 days i don't have any late delivery or bad rating but fiverr metrics showed my delivery rate below 90% and i lost my level one badge

Is this usually happen 

Maybe there is something wrong, for sure ! If you want to know about this you can contact with the support

[shehroze11]

2 hours ago, freelancerjabir said:

Maybe there is something wrong, for sure ! If you want to know about this you can contact with the support

You haven't read entire forum its resolved now