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Order Completion Rate going down

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One of my orders got cancelled on May 28 and my order completion was down from 100 to 86%. After that I completed an order on June 2 and my order completion increased to 86 to 88%. Then after two days it was automatically 86% again. I thought it is a bug. On june 13 again I completed an order and my order completion was increased to 86 to 88% again. But today I am seeing that it is again 86%. How can it be possible? Why my order complete rate automatically going down? What should I do right now? My order completion rate should be 90% now. But it shows 86%. Shall i talk to the fiverr support? Please suggest me. Thanks. 🙂

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