lorieversmiller Posted February 15, 2018 Share Posted February 15, 2018 I have an order, my first. The buyer has paid and I have her order ready to go. I don’t have an address for her to send it to. Do I ask the customer? and what of the money, I can’t link my paypal to it, I have this payoneer thing that is confusing. Thanks in advance! Link to comment Share on other sites More sharing options...
carineb Posted February 15, 2018 Share Posted February 15, 2018 You must not give/ask any personal adress/email.You deliver the order through the order page (send a message with the file).If you have received an order, that means that your seller has already paid the order to Fiverr. You’ll be paid by Fiver after the delivery. Link to comment Share on other sites More sharing options...
lorieversmiller Posted February 15, 2018 Author Share Posted February 15, 2018 You must not give/ask any personal adress/email.You deliver the order through the order page (send a message with the file).If you have received an order, that means that your seller has already paid the order to Fiverr. You’ll be paid by Fiver after the delivery.but my order is an actual object, not a file I need to mail it to the buyer. Link to comment Share on other sites More sharing options...
nikavoice Posted February 15, 2018 Share Posted February 15, 2018 OK, when you setup your GIG you should’ve made it easy for the buyer(s). Gigs that require physical delivery. Add a Please provide your shipping address via the requirements page, and make sure you that the mandatory box is checked ✅. The order will not start until the buyer provides the necessary info to complete the order. Simply send a polite note to the buyer (Order page) requesting the address.📌 Please take some time to read the Help & Edu Center.https://sellers.fiverr.com/en/article/gigs-that-require-shipping Link to comment Share on other sites More sharing options...
lorieversmiller Posted February 15, 2018 Author Share Posted February 15, 2018 OK, when you setup your GIG you should’ve made it easy for the buyer(s). Gigs that require physical delivery. Add a Please provide your shipping address via the requirements page, and make sure you that the mandatory box is checked ✅. The order will not start until the buyer provides the necessary info to complete the order. Simply send a polite note to the buyer (Order page) requesting the address.📌 Please take some time to read the Help & Edu Center.https://sellers.fiverr.com/en/article/gigs-that-require-shippingThank you very much, I will do this. Link to comment Share on other sites More sharing options...
nikavoice Posted February 15, 2018 Share Posted February 15, 2018 but my order is an actual object, not a file I need to mail it to the buyer.You’re very welcome, Lori! 🙂If you hit a snag, don’t hesitate to ask the Community or CS. Link to comment Share on other sites More sharing options...
lorieversmiller Posted February 15, 2018 Author Share Posted February 15, 2018 You’re very welcome, Lori! 🙂If you hit a snag, don’t hesitate to ask the Community or CS.Thumbs up, thank you again! Link to comment Share on other sites More sharing options...
fonthaunt Posted February 16, 2018 Share Posted February 16, 2018 To be honest, Fiverr is really structured best for digital goods. You can sell shipped goods, but that’s something that is much easier done on other sites. If you really want to sell shipped goods on Fiverr you will need to look at lots of gigs that have worked for other people and write an excellent gig description.You’ll need to ask for the details you need in your requirements. Even then, I sometimes see people with buyers who try to claim they didn’t receive anything or that it came too late. Good luck, you may need it! Link to comment Share on other sites More sharing options...
hardbearded996 Posted February 16, 2018 Share Posted February 16, 2018 I have an order, my first. The buyer has paid and I have her order ready to go. I don’t have an address for her to send it to. Do I ask the customer? and what of the money, I can’t link my paypal to it, I have this payoneer thing that is confusing. Thanks in advance!I don’t have an address for her to send it towhy you need her address?is it a physical thing that needs a shipping delivery? Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.