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I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!
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developerlikhon
Hello fiverr freelancers, Hope all are doing well.
So basically I really need help from you guys.
Actually my account has been hacked at 20th April. The client has shared a link to my inbox and told me to create a site like that.
I clicked on the link and after some moments I saw, My Fiverr account has been logged out from my mac and as well as my phone. After seeing this, I was shocked and tried to login again and fortunately I logged in.
And then after that for my security I gone to CS for getting an idea that how the scammer got the access of my Fiverr account and just wanted to know if there’s any issue with my account as the scammer got the access of my account I was a bit scared.
So after that the CS has restricted my account for no reason, and asking me to fill up the last 4 number of my mobile digits, date of birth and Fiverr security questions.
I provided the first 2 things which is mobile digit and the date of birth, but unfortunately I forgot the security answers and I was not able to provide that.
Then they have asked me to guess the answer, I tried but got no luck.
So in this case I told them that I can provide my Government ID which has been used to create my seller profile but they have refused that and asking me again n again for the security questions.
In this case, is there anyone can help me to bring my profile back? And also ( @Kesha ) or ( @Lena ) or ( @Seven ) anyone here who can kindly have a look into my profile and bring this back?
I am already working with my clients and as I got restricted no new clients can send me message or I can’t even sent any messages. Even my gigs are also in denied position.
That means I really do not have any other scope to get more work, so as soon as possible I am trying my best to recover this profile.
And just want to start where I have left.
Thats all my story, I am very pleased to get the community freelancer support to stand with me and get my account back 🙁
Thanks,
Likhon Ahmed
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