paridhi4444 Posted November 15, 2017 Share Posted November 15, 2017 Hello,I needed some help regarding this-A week ago, my client placed an order with me and did not share proper instructions, but when I tired to contact him, there was no reply.I had half of the details and so I delivered the order on time.The buyer wasn’t satisfied and ultimately gave me a 2 star rating.I requested the buyer to change the rating through resolution center but then upto 4 days, he did not respond…so I withdrew my request and moved on.Then yesterday he realized his mistake and wants to change the rating, he has no knowledge about the process and I am not able to guide him as well.Please help me what shall I do? Link to comment Share on other sites More sharing options...
themewebzone Posted November 15, 2017 Share Posted November 15, 2017 I think you tell your buyer. if you change your review then he/she must contact with Fiverr customer support. it will help full both of us. Link to comment Share on other sites More sharing options...
paridhi4444 Posted November 15, 2017 Author Share Posted November 15, 2017 I think you tell your buyer. if you change your review then he/she must contact with Fiverr customer support. it will help full both of us.Thanks!But are we allowed to ask the buyer to contact customer support for this?I feel that now this rating cannot be changed…and I am already working on my other orders to improve it. Link to comment Share on other sites More sharing options...
irshan_cool Posted November 15, 2017 Share Posted November 15, 2017 hi…you can view the below link the same quetion asked on fiver forum and how fiver customer care repliedFiverr Forum How do I edit my feedback?My seller made four corrections and got it right! I need to change from negative to positive. Thanks! Reading time: 1 mins ? Likes: 1 ❤ Thank youIrshan Link to comment Share on other sites More sharing options...
paridhi4444 Posted November 15, 2017 Author Share Posted November 15, 2017 hi…you can view the below link the same quetion asked on fiver forum and how fiver customer care repliedFiverr Forum How do I edit my feedback?My seller made four corrections and got it right! I need to change from negative to positive. Thanks! Reading time: 1 mins ? Likes: 1 ❤ Thank youIrshanHello,Thanks a lot!I have asked the buyer to contact the support team as guided by the fiverr representative. Link to comment Share on other sites More sharing options...
burnbetty Posted November 15, 2017 Share Posted November 15, 2017 I don’t think there is any thing he/she can do about it if she didn’t accept the rating resolution, it happened to me, don’t let the negative rating way you down,move on. More 5star rating coming your way. Link to comment Share on other sites More sharing options...
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