johenbring Posted September 21, 2017 Share Posted September 21, 2017 Hi!My gig is product photoshoot & editing for photoshoot buyer should contact me before placing the orders.But unfortunately, my buyer can’t contact me he places the order. now if I canceled the order it should impact my profile.so please what can I do now any advice for me, I’ll grateful to you Link to comment Share on other sites More sharing options...
jonbaas Posted September 21, 2017 Share Posted September 21, 2017 Fiverr is not designed to require buyers to contact sellers before placing orders. Buyers are well within their rights to place an order directly from your gig if they want to hire your services. You can certainly ask buyers to contact you before placing an order, however, you can’t really require or enforce them to do so.Now that the buyer has placed an order, why not contact him/her and work with him/her to get the information that you need to complete his/her order? If you do choose to cancel this order (without good reason, it would seem), yes, the cancellation WILL affect your seller ratings. Link to comment Share on other sites More sharing options...
misscrystal Posted September 21, 2017 Share Posted September 21, 2017 Go ahead and cancel the order. It won’t affect you. If you don’t do it too often it will have no affect. Link to comment Share on other sites More sharing options...
johenbring Posted September 21, 2017 Author Share Posted September 21, 2017 Hi!My gig is product photoshoot & editing for photoshoot buyer should contact me before placing the orders.But unfortunately, my buyer can’t contact me he places the order. now if I canceled the order it should impact my profile.so please what can I do now any advice for me, I’ll grateful to youHi!My gig is product photoshoot & editing for photoshoot buyer should contact me before placing the orders.But unfortunately, my buyer can’t contact me he places the orderThanks for you great information Link to comment Share on other sites More sharing options...
johenbring Posted September 21, 2017 Author Share Posted September 21, 2017 Go ahead and cancel the order. It won’t affect you. If you don’t do it too often it will have no affect.okay thanks for your motivation Link to comment Share on other sites More sharing options...
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