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  1. I have been with Fiverr for the past 9 months, but am not getting any orders, currently I have 4 gigs to publish. Please anyone Help Me 😥
  2. Hi Fellows, I have one very very important question. I'm a video editor of Level 2 seller, with Fiverr Choice gig and I also have a repeat business badge. Now When I Provide the video to our customers then they also want me to upload the video on their channel on youtube. So, I asked them to buy extra for $5 to upload the video on youtube channel. Now uploading video I need to be invited on channel so because of invitation I need to send my "Email address" to get access. Also all the process is done on order page. So, Does I need to send them my Email address? Is it okay to send and upload their video on Youtube to complete the order? I'm curious about this because I don't want to lost my account. I want to hearing from you as soon as possible 🙂 Thanks 🙂 Warm Regards
  3. As a new Seller on Fiverr, the idea of having a full inbox and a steady influx of orders is very exciting! However, the reality can quickly get overwhelming. Once your gigs start to gain some attention, you will notice a significant increase in business. You must learn how to manage Buyer demand and your personal availability, so you can give each order the necessary attention. Otherwise, you risk a drop in Buyer satisfaction, order cancellations, late deliveries, and negative reviews - all of which impact your business. Learning to manage your workload will also help you achieve a healthy work-life balance. Whether your freelance business is your main source of income or a side hustle, taking on too many orders at once can cause you to overwork yourself. Your mental health and well-being are critical to your personal and professional success. Managing Incoming Orders Although Fiverr Buyers can head to your Gig page and place an order without warning, there are still ways to manage incoming orders: 1. Extend turnaround times Offering quick turnaround times is a great way to increase the value of your services. However, if you are struggling to deliver on time, you may submit work that is not up to your standards. Go into your Gig settings and extend each timer by one day to better set expectations and give yourself a time buffer. You can always change it back once you learn to work faster and more efficiently. 2. Communicate honestly When communicating with prospective Buyers, be upfront and honest about your current workload. Let them know that you are very interested in working together and that you can deliver as soon as [X date]. It can be tempting to make exceptions for Buyers who are willing to pay more for extra-fast delivery, but it’s important to prioritize your mental health and orders that have already begun. It’s okay to let Buyers know that you are unable to fulfill their request right now and would be happy to help them out in the future. 3. Request an extension If a Buyer places an order before you have a chance to discuss your availability, you may request to extend the delivery date. When doing so, be sure to communicate that you value their business and want to give their order the attention it deserves. Most often, Buyers will appreciate the fact that you know your limits and will take the time you need to deliver a high-quality product. Managing Availability If the volume of orders is too high, and you’ve already followed the steps above to manage your workload, adjust your availability. Here are tips for taking advantage of the Set Availability feature: 1. Use it to catch up on orders If you need to take a break from answering new messages and receiving new orders, you can essentially pause your profile by setting yourself as Unavailable. If you have the capacity, you can choose to still accept messages from new Buyers and let them know that you aren’t accepting new orders at the moment, but you would be happy to get an order going with an extended delivery time. 2. Take some personal time It’s necessary to take time for yourself, your family, and other important things in your life! When you need to focus on things unrelated to work, set your profile to Unavailable for as much time as you need. Depending on how long you’re away, you may realize that your ranking might have changed once you are back, which is normal as your competitors may continue to complete orders and get buyer satisfaction responses while you are away. As you complete the orders your ranking can go back to where it was before. In addition to managing your incoming orders and availability, you can lean on others for support! If you frequently realize that you have more work than you can handle, it might be time to build a team that you can lean on. There are other excellent Sellers on Fiverr, such as virtual assistants or people in your industry, to whom you can delegate tasks. Want to read more? Check out these other articles: Time Management Tips Tips to Manage Messages Setting Your Availability
  4. Hi! I am a digital artist working on Fiverr currently. I just created an Instagram account to post my drawings and concept art. I wanted to know if i can add the link of my account or just the "@" in the delivery message to promote it and gain more followers.
  5. Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  6. In this post I want to know about your experience after getting the first order on fiver. After how much time you get the first order.
  7. Hi everyone, Many days later I back to Fiverr. And got a new Order. I have completed 1200+ orders with 900+ 5-star reviews on Fiverr. Happy #Fiverr #Freelancing
  8. I went to the order page and did not click "deliver now" but rather in the "gigg" chat, I, without thinking dragged and dropped the finished audio of my voiceovers in the chat only to finally wake up that although I had delivered my work in record time i forgot to follow process will this mess up anything for me ? Just as things are starting to pick up for me 😞
  9. 😂 I will be available after completing orders. But I didn't get it order. 😂 I think you have enough knowledge about fiver. Share your experience with us. Advice me what should I do 😸 My Gigs age are less than a month.
  10. I might be completely wrong (I've been wrong a lot lately, lol) but I've always assumed that if the AI (or whatever) perceives that the buyer is asking a question on the order page (or inbox) (so basically they end their message with a question mark) then we get the 'waiting for reply' bit AND get dinged if we don't reply on time. However, I've noticed that even on gigs where I did my best to communicate a lot in the order chat and never left a question unanswered) I have ineffective communication so... who knows. I've been told off by buyers for asking too many questions (even necessary ones) as well so it's hard to know if that's tied to it too. Like... ask the right amount of questions but also make sure they aren't annoyed but also reply immediately even if that's a bit weird sometimes... I don't know. I got 4 major tips recently out of like 7 orders delivered on and still seem to be losing impressions and clicks so I've just given up trying to 'get' it.
  11. While we do our best to diligently vet users to safeguard buyers from dishonest sellers, we also encourage all buyers to play an active role in ensuring you're not falling prey to any scams while working with a freelancer on our platform. Here are key tips to consider when doing business on Fiverr: Use discretion when sharing sensitive information When working with freelancers, sharing sensitive information and data may be necessary for them to get the job done. If you are able, have freelancers use their own login credentials and add them as an admin. In these cases, adhere to the principle of least privilege; meaning granting admin access only for what is necessary for the job. In cases where sharing your password is unavoidable (e.g., for website building or community management), consider using a password manager as a secure way to share credentials. After project completion, be sure to properly offboard freelancers by revoking their access and, for added security, consider changing your passwords. Keep conversations limited to the platform It's crucial to restrict your communication with freelancers to the Fiverr platform. Not only does this adhere to our Terms of Service, but it also protects you from potential scams. Communicating off the platform complicates our ability to resolve any issues and makes it nearly impossible for us to intervene effectively. While we can typically review on-platform conversations, issue refunds, and address concerns, these actions become challenging if communication occurs outside the platform, which leads to far longer resolution times. Contact customer support If you ever feel uneasy during your collaboration with a seller, you don’t have to take matters into your own hands. Simply inform our Customer Support team as soon as possible. They will be able to investigate the situation, offer guidance to resolve concerns or assist in canceling the order if needed. Remember, while we implement various security measures to protect buyers, taking a few extra steps can further ensure a pleasurable and secure experience on the platform, free from scams and potential issues.
  12. stay active on Fiverr for a longer period, get external traffic on the gig out of Fiverr and make them order on your GIG
  13. stay active on Fiverr for a longer period of time, try to get clients from outside the marketplace into Fiverr and order on your gig
  14. Possibly you were involved in an order which was delivered/completed without much discussion on the order page or inbox. Or Fiverr identified the individuals as acquaintances or friends from their browsing history with Fiverr. Or may be timeline of an order was much less than usual!! e.g. someone placed an order and it was delivered within an hour without any conversation and delivery was accepted with 5 star review. Ps System would/must be having its own criterion to define and decipher an order as a GENUINE order!!
  15. Hello I am web developer, so I provide services which is related to this industry. I had my first order done today, buyer left the review of 3 stars, but it was not my fault, after 5 days of work he said that, he had not time to spend on this project and wanted to cancel my order. I explained that I was working for his project for 5 days and it was so unfair to cancel, so he accepted this project as completed. But he left 3 stars review. My questions : Will it affect badly on my gig performance ? What can I do to improve my situation and get second order ? Help me if you can, this means a lot for me. Thanks.
  16. Alhamdulillah I got the First Order 😋
  17. here is my gig https://www.fiverr.com/s/VxX2aV
  18. What should I do when old buyer request for a new order. Should I create the order or will the buyer do it?
  19. I am new seller. I have completed 5 order but recently I have cancel 1 order. Is it effect my gig ranking?
  20. Greetings everyone, I've an order ongoing which is now 10 hours late. About 16 hours before the deadline I asked the client to accept the time extension, client agreed that they'll accept it later on but since then the client is offline. Now I'm worried if its going to effect my profile or what. I'm sure if the client comes online then they'll surely accept it but when they will accept it then will I get the negative impact of the late status on order? Let's say the timer is showing 20 hours late order then the client comes online and accepts the extension request, will I get the late delivery negative hit? I guess it's quite common issue so this thread might help others too.
  21. Ever had a buyer send you a message, asking for a LARGE discount - simply because they've got "more work for you in the future". This might sound great, but there's no guarantee they're place multiple orders with you. Even with the subscription offering on Fiverr - they can back out at any time. I once heard a great tip, so feel free to use this if someone offers this to you: Respond with: "Sure, I can do discounted pricing for repeated orders. The first order will be my standard rate - but the second and third orders will be 5% and 10% discount respectively, and 10% thereafter". This way - you're offering a discount for repeat orders, but not risking the client placing one order and ghosting you!
  22. I am new member. My service is Teaching and helping in Mathematics. https://www.fiverr.com/s/qm4KDX
  23. My success score is 4 from beginning, Gigs are not visible in search result, 500+orders completed in last 2 year, 4.9 rating, 4 canceled order only. what is the solution? launched new gig, still gigs are not visible. Completed 5 order from previous clients only message is Take action: Your performance is below Fiverr standards Now what steps am i supposed to take, no option is left?
  24. Hi Sir, Can you help me plz?

    Last week I delivered 03 orders during this got many impressions but after 04 days of the last delivery now number of daily impressions are 2-3 on my all gigs. The Logic says it's due to the low-demand period. But I'm feeling behind the scene is "Fiverr algorithm" because from few days I've not received any order. All Gigs ranking is still the same, such as some of the Gigs are ranking on the 1st to 4th Page but why impressions?

    What should I do next?

    1. filipdevaere

      filipdevaere

      Sorry, I cannot help you.

  25. I am trying to stay online but I don't understand what I can do for a new order. I strictly abide by Fiverr rules. I have sharp experience in my category.MY category is Google ads. Thank you very much.
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