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Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig

Because of this bad experience, I thought today I was going to receive a bad review because the client told me he wanted to redo the whole project (a form project), change all the Q&As and was waiting for the team feedback. Still, today the client surprisingly accepted and left a review. I then wrongly rated the buyer to alert the miscommunication, two week delay, and no feedback. Turns out I received a 5 star review. I have contacted Client Support and in 5 minutes, I was able to change my review to the buyer from 1 to 4 and change the comment review. Amazing, from bad to good, it's super easy to change the review. From good to bad, it's impossible...

Hello, as the title says. I newly registered on Fiverr as a buyer and am looking to put together a team of at least 5 freelancers for different jobs for a project. I need to message and prospect many different potential hires. This is for a job where I need some through expertise and need to gather a pool of potential hires first and then select the right fit. Is there a limit that I should be aware of? How many freelancers can I message my job proposal without getting flagged for spam? I'm pretty sure at some point the system might auto-flag me prospecting freelancers. Does anyone have information as to what message limit is safe (for a new user) / per day? Thank you.

Hello, recently, my response rate has increased to 3 hours from 1 hour. I'm considering setting up an auto-reply on my account because most of the messages that come in late at night remain unanswered for a long time, sometimes 8-9 hours, which affects my response rate. However, I feel that setting up an auto-reply sometimes seems unprofessional. Additionally, a few buyers send their requirements in multiple messages, like 2-3 or even 3-4 messages, and setting up an auto-reply might discourage them from messaging further. I worry this could negatively impact the client's experience. Should we still set up an auto-reply on our account? Also, sometimes I'm online or it's daytime when I may not want the buyer to receive an auto-reply, but the system will still send one. Should sellers set up an auto-reply or not?

Hi! This is not a problem I have run into before. I schedule my work in advance, and state on my gigs that I should be contacted first before any purchases are made. The buyer asked if I could beta read a 71k manuscript for them. I replied that I would be happy to on the 16th of May as my schedule is full until then. I suggested he purchase the gig now to book that slot, but not send me the manuscript until the 15th as the delivery countdown does not start until the manuscript has been sent. I do this with all clients and no one has been tripped up by this before. He then just immediately purchased the gig from me and sent the manuscript. I sent him a delivery extension request reiterating that I did not have the space until the 16th as mentioned in my previous messages. He declined the extension and said he didn't see my other messages about starting on the 16th. What do I do now? Can I request to extend it again? I have multiple other manuscripts to work through and unless I forgo sleep and take no days off for the rest of the month, I will not have time to complete his order.

Sellers need to have the ability to block abusive buyers. Blocking an abusive buyer was our only form of protection and painless way to avoid unwanted experiences. Please reconsider your decision to remove this essential option.

Any warning or alert about the client was sent to me BEFORE I saw the bad client review. Now that I see the behavior, I wish I could alert other sellers. When I have a new buyer, I generally watch the previous reviews from sellers on his profile. I wish I could alert on this profile but it is not possible.

Any testimonies or experience ? Thank you !

Their message saying "The parcel has already been paid for by the buyer" would also have been a big clue that it was fake.

Hi There, I am pleased to share my first experience on fiverr. I have got my first order within one day gig creation. I believe, this is the most happiest part of a freelancer and also achieved 5 star review on first order from buyer. As a new freelancer on Fiverr I would love to hear from expert to get some more tips and tricks to get more orders. Thank you so much.

I have a non-commercial request to sing in the style of classic Billy Corgan. Can be male or female singer. What we're really looking for is the phrasing and melodic sensibility, not necessarily making a convincing impersonation. This is for a niche fan podcast, just as an exercise. We may try using a voice changer/ai tool to make it even more Corganesque, but not certain. Lyrics are an existing poem. You would be expected to more-or-less improvise the stanzas over the music bed. I can budget $25 for a decent singer who is willing to give it a good half hour. Reference tracks:

As a new Seller on Fiverr, the idea of having a full inbox and a steady influx of orders is very exciting! However, the reality can quickly get overwhelming. Once your gigs start to gain some attention, you will notice a significant increase in business. You must learn how to manage Buyer demand and your personal availability, so you can give each order the necessary attention. Otherwise, you risk a drop in Buyer satisfaction, order cancellations, late deliveries, and negative reviews - all of which impact your business. Learning to manage your workload will also help you achieve a healthy work-life balance. Whether your freelance business is your main source of income or a side hustle, taking on too many orders at once can cause you to overwork yourself. Your mental health and well-being are critical to your personal and professional success. Managing Incoming Orders Although Fiverr Buyers can head to your Gig page and place an order without warning, there are still ways to manage incoming orders: 1. Extend turnaround times Offering quick turnaround times is a great way to increase the value of your services. However, if you are struggling to deliver on time, you may submit work that is not up to your standards. Go into your Gig settings and extend each timer by one day to better set expectations and give yourself a time buffer. You can always change it back once you learn to work faster and more efficiently. 2. Communicate honestly When communicating with prospective Buyers, be upfront and honest about your current workload. Let them know that you are very interested in working together and that you can deliver as soon as [X date]. It can be tempting to make exceptions for Buyers who are willing to pay more for extra-fast delivery, but it’s important to prioritize your mental health and orders that have already begun. It’s okay to let Buyers know that you are unable to fulfill their request right now and would be happy to help them out in the future. 3. Request an extension If a Buyer places an order before you have a chance to discuss your availability, you may request to extend the delivery date. When doing so, be sure to communicate that you value their business and want to give their order the attention it deserves. Most often, Buyers will appreciate the fact that you know your limits and will take the time you need to deliver a high-quality product. Managing Availability If the volume of orders is too high, and you’ve already followed the steps above to manage your workload, adjust your availability. Here are tips for taking advantage of the Set Availability feature: 1. Use it to catch up on orders If you need to take a break from answering new messages and receiving new orders, you can essentially pause your profile by setting yourself as Unavailable. If you have the capacity, you can choose to still accept messages from new Buyers and let them know that you aren’t accepting new orders at the moment, but you would be happy to get an order going with an extended delivery time. 2. Take some personal time It’s necessary to take time for yourself, your family, and other important things in your life! When you need to focus on things unrelated to work, set your profile to Unavailable for as much time as you need. Depending on how long you’re away, you may realize that your ranking might have changed once you are back, which is normal as your competitors may continue to complete orders and get buyer satisfaction responses while you are away. As you complete the orders your ranking can go back to where it was before. In addition to managing your incoming orders and availability, you can lean on others for support! If you frequently realize that you have more work than you can handle, it might be time to build a team that you can lean on. There are other excellent Sellers on Fiverr, such as virtual assistants or people in your industry, to whom you can delegate tasks. Want to read more? Check out these other articles: Time Management Tips Tips to Manage Messages Setting Your Availability

I'm pretty sure that they've only ever had an order with me--that one indicated here--and the amount was exponentially higher than what the stats say the client's average order price is. I'm not sure how many sellers have been in a situation with the same factors, or if I'm reading this right, but either way it would be nice to know because it is a selling point of Seller Plus.

You should delete the duplicate gigs first. That's what you should do at first! Afterwards, read the following thread so that you can get more knowledge about Fiverr. Ignore content on Buyer Request.

Hi, is it allowed to send a thanking message to the buyer who purchase my logo design through Fiverr Logo Maker ? so if she/he need more services they can contact us through message? anyone doing it already?

Hello, I have conducted extensive research to optimize the buyer experience and SEO of my listings, but I'm still not receiving orders. Although I have a good number of impressions and clicks on my listings, no one is placing orders. Is this due to my new status or lack of reviews compared to others?

Hello sir I am Kazi Asraful Alom Rabbe I want to apply with birth registration as I don't have Bangladesh National Identity Card NID card. I applied for NID card and I will get it within three to four months. I will apply for passport when I get NID card. My request is to give me permission to upload the gig. I want to continue the work now. Because I want to teach and learn a lot. Stop me for payment if not verify with NID card. Only now give me the permission to upload the gig.

Initially, the client was satisfied with the sample work I submitted for their project. However, upon completing the order, the buyer expressed dissatisfaction and requested a cancellation due to quality concerns "quality isn't of standard". However, If I accept the cancelation request "quality isn't of standard." Does it have any negative effect on gig performance? Thanks! Habibur

For the same reason, I never tried enabling or using them. The entire concept feels very robotic/inhuman. When every requirement and buyer is unique, it makes sense to reply as humanly as possible to them. Plus, if a buyer expects prompt replies at 3AM, then they're already a red flag!! 😂

How can I apply for a new job if we don't see job offer? I am trying to keep stay online, but I don't understand what I can do for a new order. I have sharp experience in my category. My category is AI applications. thanks

Hey Fiverr Community, Recently a buyer contacted me for a project on Fiverr and sent me her\ his WhatsApp number in an attachment. I told her\ him to keep all the things on Fiverr. Then she\ he agreed & eventually, I offered two custom orders as her\ his need. She\ He replied with "Sure" but then didn't give me any message. Then I thought it might be spam so I reported her\ him and blocked. Will it affect my account? Is it right what I did? How should I avoid getting personal information from buyers? (Please provide me with the correct information & I didn't share any personal information.)

Is there a limit to how many times a buyer can extend the review period? I have a buyer who has been totally silent during our order, never responding to any message I sent. Now that their audiobook has been delivered, they just keep extending their review period. I was able to get a single response to make 1 correction, when I delivered the correction, they just extended the review period again. it’s just super frustrating that they’re basically holding the order hostage and not communicating with me, so I wanted to see if they can just keep doing this indefinitely.

Hey there, designers! The Logo Maker Team is back again to explore the search terms buyers are using and the brilliant logos they end up with. We’re sharing our insights to give designers a deeper understanding of the buyer journey. Use this list to: Update your search terms Get inspired + refine your designs Create more sales opportunities! This time around we’re exploring: Healthcare Medical Equipment Technology Women’s Health - including Doula services and prenatal care Nutrition Floriculture - The cultivation of flowers! Construction Let’s Dive In! Note: Brand names mentioned below have been modified to ensure the confidentiality of our purchasers. Buyer # 1 What They Briefed: Name: Valley Children Slogan: Relief for the vulnerable Industry: Health Care Services Tag: child What They Ultimately Selected: Designed by @name_art Buyer #2 What They Briefed: Name: Sterilizexpert Slogan: For a safe future Industry: Medical equipment, Security services, Technology Tag: sterilizer What They Ultimately Selected: Designed by @yehorkolchyba Buyer #3 What They Briefed: Name: Ali’s Petals Slogan: N/A Industry: Floriculture Tag: flowers What They Ultimately Selected: Designed by @tomtypography Buyer #4 What They Briefed: Name: Nutrition From The Ground Slogan: From The Root Industry: Personal Consulting, Nutrition Services, Health or Wellness Tags: root vegetables, earth ground, earth roots nature, carrot, beet, underground, farm, root vegetable, chicken, roots, root ground, sun roots What They Ultimately Selected: Designed by @aestheticx Note: The buyer chose his own font and background color Buyer #5 What They Briefed: Name: Nutrition Habits Slogan: N/A Industry: Nutrition Services Tags: woman, leaves, prenatal, fertility, beets, fern fork, sprouting, pregnancy What They Ultimately Selected: Designed by @lara1984 Buyer #6 What They Briefed: Name: Conceiving Together Slogan: Conception, Pregnancy And Diabetes Care Industry: Doula Services, Allied Health Care Professions, Medical And Health Education Tags: line art, pregnant woman outline What They Ultimately Selected: Designed by @amitcohen99 Note: The buyer choose a darker color palette Buyer #7 What They Briefed: Name: Bringing Hell Slogan: Let’s Do It Industry: Industrial Construction Tag: plasma, lightning, fire What They Ultimately Selected: Designed by @vanadium1st Buyer #8 What They Briefed: Name: Ben Brown Slogan: Transformation Support Industry: Spiritual and Healing Tags: truth, love, honest, trust What They Ultimately Selected: Designed by @harshas Note: The buyer made the logo entirely black Buyer #9 What They Briefed: Name: Natural Birth Slogan: Hypnobirthing Industry: Doula Services Tags: birth, calm, butterfly, pregnancy What They Ultimately Selected: Designed by @zlilflaischer Note: The buyer made a color template of his own Buyer #10 What They Briefed: Name: Natural Birth Slogan: Hypnobirthing Industry: Organic Food, Horticulture, Crops, Farming Tag: produce What They Ultimately Selected: Designed by @ambodo Note: The buyer chose to combine two variations, the full drawing without coloring, and the curved brand name Why Does It Matter? By understanding buyer behavior, including searches vs. results, you can: Tailor your offerings to match their needs Use effective keywords to attract more relevant clients Gain inspiration for your design creations What's your take on these buyer journeys? When you look at the logos in this forum, do they perfectly fit the buyer’s search terms, or do the results surprise you? Any insights or industries you'd like us to explore further? Share your thoughts in the comments below!

Reviews are important so you should do what you can to get them. You can include a request to leave feedback in your follow-ups, just make sure it doesn't in any way come across as a request for positive feedback. 🙂 If your competitors are getting reviews and you're not, that could put you at a disadvantage.

Hello Sellers , Hope you all are doing great. In my case buyer is asking for email which is necessary for the project because he want to add me in his site’s member which requires email. What should I do?