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Any testimonies or experience ? Thank you !
I received a link from buyer (hacker) and that was malware which I didn't get at that time So I opened that in my laptop. And right after that hacker hacked my system and fiverr account and placed 4 orders from my balance. As this is unusual activity Fiverr immediately disabled my account temporarily and takes the access from me and cancelled all the order which hacker did to multiple seller I contact fivver and tell them full situation and they already knew that my account got compromised. So they asked me to verify my details like Payoneer I'd numbers. Last 4 orders amount and later they asked me to verify identity which I did, and my identity is verified NOW. I am able to login in my account but I am still getting account disabled notification. My question is is there anyone who experienced same in past and how much time Fiverr support takes to reactivate accounts like this? It's been 48 hours and Fiverr support didn't replied me so I am worried now about my gigs as they were ranked on 1st page so I don't want to lose my page ranking I will be very thankful if someone give me right answer?
11th July my account hacked by hacker then hacker withdraw my pending money, and i inform to fiverr support, they support me lot and i get back my account. Be careful every one to open new client demo file. Happy freelancing.