[First order with 4.7 star]

34 minutes ago, charlsmcfarlane said:

Sometimes when someone has very few reviews and they’re all 5 stars, it might seem to a potential buyer that the reviews could be fake.

4 hours ago, cahit_dogan said:

If the gig rating is divided into 5 and less than 5, why are there different ratings? For example, there is no difference between 1 star and 4 stars. The buyer will think they both suck.

This is one of the reasons why Fiverr is going to start implementing reviews on canceled orders - and they are lowering the bar for sellers to maintain their level to 4.3-star reviews. Fiverr expects to see more 1, 2, 3, and 4-star reviews due to this change and hopefully the rating scale will have more meaning to buyers.

[Why I don’t get order?]

1 hour ago, amit_juboraz_ said:

Orders aren't guaranteed here on Fiverr. Some sellers will get their first order within days, others take weeks, months, or years. Some sellers may never get an order.

Just like any business, you have to first attract buyers to your gig, then you have to convince them to order from you. Your ability to get impressions and convert them to clicks and orders will determine how well you do on Fiverr.

Hi @amit_juboraz_ - Please quote if you are going to copy/paste someone else's words into your own posts (you used these same words in three of your posts). You can rephrase the same ideas using your own words (something that is more reflective of how you normally post) and share your link, which is different.

[How’s my cancellation rate?]

I think the cancelation rate only tells part of the story.

At 2%, most of my cancelations were due to providing discounts to repeat buyers who bought through my gig again by accident instead of requesting the repeat buyer discount via custom offer. I was doing this even before these types of cancelations stopped affecting our OCR. Doing this lead to more orders for me and happier customers. And for me, writing 10 resumes for 1 client is so much easier than writing 10 resumes for 10 different clients.

Also, when my account was hacked/shut down, all of my orders in queue were immediately canceled. So that brought my 2% cancelation rate to 6%. It would have been higher if I had more orders in queue, but I was lucky that it was a slower time.

I'm expecting less cancelations in the future since I'm now using the Request to Order and Partial Refund features.

[First client wanted to share explicit content]

Just now, ablaze_03 said:

thank you miss! This was new for me and the forum experience too.

Welcome to Fiverr and the forum, @ablaze_03! 😊

[First client wanted to share explicit content]

3 minutes ago, ablaze_03 said:

They didn't placed any order but I sure want to report the messages. But how to?

Just hover over the top right corner of the message that you want to report and three dots should appear. Once you click on it, you can report it by click on the red flag:

You can also "Mark as spam" after reporting, so that you don't have to communicate with this buyer (and the buyer can't place any orders with you).

[Gig on fiverr]

7 minutes ago, sohab32 said:

How can we educate youngster in designing their gigs? Because lot of newcomers don't know what is gig and its importance on fiver?

Encourage them to take Fiverr's FREE course for freelancers here:

https://learn.fiverr.com/courses/online-freelancing-essentials-be-a-successful-fiverr-seller

And direct them to the Help Center, where they will learn everything they need to set up their gig. Fiverr created a special hub just for sellers to learn about Gigs here:

https://help.fiverr.com/hc/en-us/categories/17131506586257-Gigs

[Increasing clicks and reviews]

On 7/31/2023 at 4:56 AM, s_akram said:

Which jobs are more trendy in Fiverr now??

From Fiverr's search, click on any category in the top tab (in this case, "Writing and Translation"), and you'll see the trending subcategories below the "Most Popular in ..." header:

 

[Why is the new account not being approved in fiverr?]

3 minutes ago, prologoseller10 said:

thanks for your suggestion

Also, it looks like Fiverr leaves the door open (saying that the account isn't approved ....at this time). So there's a possibility that they can try again in the future.

[How can I remove this?]

49 minutes ago, shaneth_nimanth said:

I just create a list without knowing.

These lists are simply to help buyers organize the sellers that they might want to hire - that's it. 

They don't do anything for a seller - getting more hearts won't give them more exposure on Fiverr or more business.

I use these lists because I am also a buyer, and this provides a quick way for me to vet out my sellers.

[Why is the new account not being approved in fiverr?]

4 minutes ago, prologoseller10 said:

Note: Everyone went to give a gig on logo design.

When I signed up for Fiverr, I also signed up to freelance on other sites as a proofreader. I was accepted by Fiverr, but other sites told me that my services weren't needed (most likely my profile was not approved because I was in an oversaturated category). This may be the same for your students.

Logo design is one of the most saturated categories on Fiverr, so it could be that Fiverr is not approving new accounts that don't offer anything new in that category. If they are trying to create gigs that are generic and look like every other logo design gig out there, that may just be the reason for Fiverr not approving their accounts.

[Giving Seller Plus Another Try]

1 hour ago, naimayaseen234 said:

Is it necessary to talk on a Zoom call with our success manager? Can't we just chat?

Hi @naimayaseen234 - you can email your Success Manager any time. I usually just send emails to my Success Manager because it's easy and doesn't require any appointments.

[Withdrawal in Progress]

Hi @ghostyhappy, 

Sometimes the issue is related to PayPal, and it looks like this one is. Please open a ticket with PayPal's CS and share with them the conversation that you had with Fiverr CS. They should be able to help you.

If not (since I've had issues that Fiverr CS sent me to PayPal or Payoneer for), reopen the ticket with Fiverr CS to share with them the response you got from PayPal.

 

[How do i get more buyers on fiverr]

Hi @arya__resume - every single one of your sentences addresses a different idea:

Quote

How do i get more buyers on fiverr

5 hours ago, arya__resume said:

What do i do to get ordered on fiverr.

5 hours ago, arya__resume said:

Have you made over 2k on fiverr

4 hours ago, arya__resume said:

There are actually ways of ranking your gig to first page. you have to promote in order social media account and stay active on fiverr it also helps in moving your gig to first page

Getting buyers isn't the same as getting orders, making money, or ranking your gig.

Since you write resumes (and so do I), here are a few tips:

1. When you get a buyer, try to increase their lifetime value. You aren't just writing a resume, cover letter, or LinkedIn profile for them. If you are working with web designers, create a gig to write web content for their clients. If you are optimizing resumes for business owners, make sure you are offering business support services for them. The most resumes/cover letters that I've ever written for a person is 10. The most repeat orders that I've ever had with a person (by offering additional services and gigs) is 70.

2. I thought I wanted more orders until I was stuck with doing 67 resumes, cover letters, and LinkedIn profiles in one month. That was a nightmare and I'm pretty sure I lost a few brain cells. I was only doing resumes for $50 at the time so since then, I have been steadily increasing my prices. Now I average around $300 on a resume order and I don't want more than 10-20 total orders a month (since I offer additional services besides resume writing).

3. Don't focus on "ranking your gig." I haven't looked at where my gig is in months. Fiverr's search is unique for each buyer, so what you see won't be what your buyer sees in search. So it doesn't make sense to check where you are because you aren't your buyer. Instead, pay attention to what buyers are saying and focus more on your ability to convert impressions to clicks and clicks into orders.

2 hours ago, michmikaia said:

If, I were you, I would start doing a research even if here in the forum. There are a lot of advices that has already given here. Keep advices from succesful sellers.

@michmikaia has great advice for you. The forum is a great place for new sellers to learn how to grow their businesses. Also, please check out the Help Center - it helped me to grow from a new seller to a Level 2 seller, and allowed me to switch to full-time freelancing fairly quickly.

[Withdrawal in Progress]

2 hours ago, ghostyhappy said:

if anyone knows how I can solve it, I would greatly appreciate it. 😞

Fiverr CS might be busy - I had the same issue and they were able to fix it so that I could make a withdrawal:

Quote

It took CS 7 days to respond, but the issue was fixed as soon as I received their response.

Note: I think it took a long time because CS had to reach out to the tech team for help.

[Viewing Sent Custom Offers?]

8 minutes ago, strangeloop_ani said:

Is there a "sent offers" section to track correspondence? I want to make sure I'm not missing it before I double up on my work. 

If you truly "sent" an offer, it would show up in your inbox (and your buyer's inbox). If it hasn't shown up in either of your inboxes, then you can just reissue the offer.

[How can I remove this?]

2 hours ago, shaneth_nimanth said:

I want to remove that two words. 

Oh, so you want to remove both lists completely. The "two words" are actually lists that you created.

To remove the lists, just go to the lists that you want to delete by clicking on the heart icon at the top of your screen.

Quote

Find the list you want to delete and click on the three dots in the bottom right corner. Select "Delete." You will need to do this for the list labeled "shane" and the list labeled "shaneth."

Quote

 

2 hours ago, shaneth_nimanth said:

Can you please guide me with a screen record and send me? It will be easier for me and also you.😃

We aren't allowed to share the identities of other users on the forum, so it would be harder to blur out the identities of sellers on my favorites lists (if using video). It's easier via screenshots.

[Communication via email alloud?]

18 minutes ago, jyoti_517 said:

Fiverr will ban you if you do this. It is only allowed for pro sellers.

All sellers (new, Level 1, Level 2, Pro, TRS) have a Fiverr inbox where they can send custom offers. I don't know why you think only Pro sellers can send custom offers.

Please note the Help Desk article where it clearly shows that sellers of all levels can create custom offers up to $20,000:

https://help.fiverr.com/hc/en-us/articles/360010560118-Achieving-levels

[How can I remove this?]

9 minutes ago, shaneth_nimanth said:

I want to remove this list 

That isn't a list ... it's a seller profile. And since it is gray, this seller isn't on any list of yours (that's why there's an option to "Create list"). If the seller was on your list of "shane" or "shaneth," it would be red.

To visit the lists that you have saved, from buyer mode, click on the heart icon in the top right of your screen:

Quote

Once you click on that, you'll see all the lists that you saved. Click on the list and deselect any sellers you want by clicking on the heart button. Any seller with a gray heart (like the one you are shown above) is not on your list.

Note: I can see that you are out of posts for the day, so you can either edit your post to add more questions to it (you can edit it for 15 minutes) or wait until tomorrow when you have 5 posts again.

To edit a post, click on the three dots in the top right corner of your post.

[How can I remove this?]

6 minutes ago, shaneth_nimanth said:

It doesn't work my friend.😪

Where are you clicking? Once a seller is added to the list, visit the list again and unclick the seller you want to remove:

Quote

Once you "click" on the heart, it will turn "gray." At that point you can refresh your browser and that seller should be gone.

[How can I remove this?]

3 hours ago, shaneth_nimanth said:

But cant see an option to remove something from it

1 hour ago, imagination7413 said:

I think you have to open the gig page again, so you can unselect the favorite.

@imagination7413 is correct - you click on the "heart" to save sellers to your list (this will mark the heart as "red") and to remove the seller, simply click on the "heart" again (this will change the heart to "gray" and will remove the seller from the list when you refresh your browser).

[Communication via email alloud?]

2 hours ago, dianabelfor said:

I did all the steps you mentioned, it is also discribed in the video,  but still Fiverr calculated its own price. It could be that I do someting wrong. Next time I will see what hapens and will have a closer look at it.

For now thanks for your help.

That is strange. You should be able to add whatever price you want there. What price did you enter (and what price did Fiverr put in)?

[Banned Fiverr account with Lost phone number withdrawal]

4 minutes ago, aceguy53 said:

Is there any other way to this?

Did you contact CS? They may allow you to set up a new phone number to do the verification with.

[I want to cancel an order but my customer refuse to do so]

1 minute ago, malikhifza8127 said:

should i contact customer support service 

No, because they will tell you the same thing. Also, they aren't the department that is reviewing your account. Also, if you contact CS too many times, they will give you a warning.

[I want to cancel an order but my customer refuse to do so]

2 minutes ago, malikhifza8127 said:

so what i have to do 

Right now, the only thing you can do is wait for the 90-day review period to be completed. At that time, it'll be decided whether your account will be reinstated or not.

[I want to cancel an order but my customer refuse to do so]

@malikhifza8127 - it looks like you did academic work, which is against Fiverr's ToS.

It was probably your gig "I will write article or essay about health and disease." You aren't allowed to write papers for students.

Edit: I just saw you had other gigs, "I will do assignments for your related to nursing..." and "I will complete your online medical course."

None of these services are allowed on Fiverr.