Chrome! Apologies for my bad phrasing, I meant that the people on the first pages don't seem to have videos (i.e., unlike before when it was clear (I felt) that having a video dramatically increased one's search visibility).
Argh, am in the same boat too!!
I had a quick look at the Proofreading and Editing category and (at least on my browser) people on the first page (for various search criteria) had many fewer reviews than they did before (e.g., 20-80. Plus, the "sort by" function made no apparent sense to me (how can one of the best-selling gigs have around 20 reviews)... Videos also don't seem to be showing up...
The AI translation tools that are currently available are a million times better than five years ago (same as transcription), though they still need to be checked by humans for now (tone issues, nuances, tenses, style, etc.)
I think the least that could happen especially given the immense changes in the Fiverr system is that if SMs aren't available you have a temporary SM assigned but clearly there isn't the capacity for that!!