lacroix88

@vickieito

I have been refunded a few times through compensation from fiverr,but I notice that this has changed here https://help.fiverr.com/hc/en-us/articles/360010560198-Order-Completion-Rate-and-Cancellations-FAQs How does this work?

You have a very low average response time (3 hours) try to offer a third gig where you also do monthly SEO site checks. To improve when there are algorithm changes. The description sounds good,as you know you are in a very competitive field. I'll give you a trick,I just searched restaurant SEO on fiverr and there are only 28 services,go ahead.

How were you hacked by a buyer?

It could be a glitch or coincidence,difficult to determine.

you might consider getting a partial refund (beta version recently introduced by fiverr) you can indicate in the requirement box that according to your terms and conditions if the user does not show up they will be required to pay 20 percent of the lesson through the partial refund

in rotation all gigs sooner or later are removed,patience is needed,work with returning buyers.

that there are very strict policies about it and even if you would like to accommodate it unfortunately you can't because you would risk your work on the site.

I explained above that I 've seen it on reddit as other users have solved it this way and so maybe there is a problem with the rest of the browsers and the verification system used by fiverr.

Hi,I did some research,apparently this problem is very common,I read on reddit that it might be helpful to use a PC and do the verification with Microsofr EDGE browser. From what I see you have opened multiple tickets but they are all recent. Please wait for a response. Maybe you should also post this issue in the fiverr group of reddit,some agent I know is there and could help you.

in theory you should be able to use them even after editing them. Promoted gigs are assigned through an internal rating based on your performance (private feedback on everyone). I doubt that editing a gig will get you removed from promoted.

From what I have read,years ago it was forbidden while now it is allowed.

For what it's worth I know it's a really bad situation and I think you didn't want to break any rules, I'm sure you will find other ways to work even if it's very frustrating what happened because it could happen to any of us and then you also lost money and this should concern everyone instead I only see people who only know how to judge and make useless comments like "let it go". I am increasingly shocked by the low level of comments on this forum, it seems like another planet. However for me nothing is lost yet, the 90 days are the last hope. Prepare a detailed report to be sent by that deadline and with all my support I wish you good luck! If you want, update this post on that date.

it usually lasts 3 weeks or a month, but it could take up to a year, depending on how many negative private feedbacks you have received.

Nothing you can do but wait unfortunately. Please note that completing orders or canceling orders does not count,only the private feedback you receive when you complete them counts,to be so penalized you received a lot of bad private feedback. Good luck !

What about messages?

You should not have sent request to help your buyer for review edit,bad move.

I don't see how this can be considered manipulation,a buyer can put tip as much as 10 days later,it seems to me up to 15 days later,I believe that if we want to consider manipulation we need clear and direct messages like: -Give me a tip for my work. -Change your review from 4 to 5 stars. Everything else is conjecture and assumption. I'm sure here the buyer messed up in the ticket,saying hey this guy asked me to put 5 stars so lets edit the feedback,so he spoiled you.

This screen does not prove any manipulation,if so the account should not be banned. Unless you naively requested to edit the feedback,even if you did it seems to me that it is not a case of manipulation since the client is quite happy with the work and left a tip. So there are no grounds for a permaban-

Should not affect your campaign.

Maybe you don't put enough daily budget,21 click its a very low amount of clicks in 2 months.

they only reopened the ticket after they messed up on twitter,I am quite shocked at how they are acting in this story,I hope there is some justification for this because it all seems absurd to me. First thing they always eventually manage to give the real motivation,you only mentioned asking for a feedback change but for that there are warnings there is no permaban for this kind of violations,they are simply missing details to this story that as much as it is a violation I don't think it is permaban. Secondly from what I understand you did not ask for a feedback edit but simply that the customer wanted to change it because of his mistake in rating,also because the customer officially asked for the feedback change and only then they saw the conversation but anyway I myself when I buy happened a couple of times to remove feedbacks or edit them and even after express request of the seller ,no one has ever been banned for that,I think contributed the very bad explanation of your buyer in that ticket that made them think of a manipulation on your part. Thirdly it seems absurd to me that you say you are not getting compensation,I think you are not getting it because they say the account no longer exists,is this correct?Even if it is from what I understand you were also hacked,and in that case you got the money,although in different situations compensation is expected.

I dont get this,can u explain ?

I understand that fiverr provides compensation,you can find articles about it,why don't you ask for it officially?

According to my search i couldn't find you for your title in search,it seems you are shadowbanned,i assume you don't have active promoted gigs. The only thing you can do is wait-