Dear Fiverr Community,
I am in desperate need of your advice. I am Level 2 seller and my Fiverr account was hacked, and I have lost $1000+ due to fraudulent transactions. The hacker placed an auto order, accepted it, and used the 'early payout' option to withdraw all my money using PayPal account. i am from Pakistan and we do not have PayPal accounts. i used Payoneer since the beginning.
I have contacted Fiverr's customer service, but the response time is quite long, and I am still waiting for their assistance.
Has anyone faced a similar situation? Any advice on what additional steps to take would be appreciated. I urge everyone to check their accounts for safety and hope Fiverr can act fast on this serious matter.
Thank you for your help.
Best Regards,
mahnoorzahid965