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Everything posted by greenlz
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Need Tips From Professionals and Fiverr Customer Support
greenlz replied to royal_solo's topic in Gig Advice
I don't think the Fiverr Plus service will stay around for too long, it provides quite a significant amount of details which may be infringing the customer's private information. -
I did that once, it worked great. Customer did not know such application existed, was really really happy to install it
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I never bother asking them for feedback, I am very narcissistic and proud of my designs. I provide the highest quality even at the lowest price. I reply to customers faster than I reply to my own girlfriend, but I never text first. I never complain if the customer needs 10 revisions or 1, we just agree together that for revisions, I start to charge per hour. That way we get the revisions done way faster and much more efficiently. I provide all orders with high-quality 4k renders, and full production technical drawings, all of that, quality checked. Each customer gets their own individual Commercial License Agreement to reiterate their ownership rights to the product. This technique always brings me 5 star reviews
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Customer had 2 revisions but made nearly 18 revisions.
greenlz replied to yuossf_alaa's question in Starter Questions
I have a 10 000 word, 20 page terms and conditions before purchasing my gigs, if I sense that a customer is going to be tricky, from the first conversation, I politely introduce the document to them, that really quickly filters out the abusers, mostly they will stop replying at all. 2 days later I block them. I am very strict with who I work with, I produce high quality for customers who are looking for it and have a genuine interest in the product.- 4 replies
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Requirements Are Not Provided, What should i do?
greenlz replied to xmf_designz's question in Starter Questions
I have a similar situation. I deliver the work, the customer takes 3 days to respond, then requests a revision. I ask more questions to make sure the revision is as perfect as possible. Customer doesn't respond for another 3 days, so I do as he asked, then he reponds after 3 days asking for another revision. So I did my final submission, now he is not responding at all, I just hope that the order gets automatically accepted by fiverr and the customer forgets about the situation. I'll block him in 2 weeks time. If he asks for more revision. I'm just going to cancel the order, we won't reach an agreement like this. -
Watch some YouTube videos about tips and advice
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Hi, I've started off on Fiverr with doing 3D Modeling and Graphical Representation. I listed all my gigs as low as possible to ramp up some easy 5 star reviews. And that part worked quite well for me. Now I am getting slowly to a stage where I am looking to increase the price of my service and with that the level of professionalism and delivery. I am also working towards getting my first certification on the current software I use, (thanks Udemy!). I would like to ask you for your opinion on how you price your 3D gigs. I watched some random YouTube video that explained the price in a couple of steps. They explained that each service price should consist of: -Flat Rate (Price for files, consultation, packing etc.) -Reach Rate (The bigger audience, the bigger price. Example: small shop charge less than for a large event) -Modeling Rate (Price per hour for modeling) -Technical Drawings Rate (price per hour for tech drawings) -Image Rendering Rate (price per hour for renders) -Revision Rate (price per hour for adjustments) -Discount rate (discounts for returning customers and random discounts for customers, because lets be honest. Even though the price might be high, everyone feels better if you have a 10 or 15% discount applied
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What exactly is Fiverr addon "Include animation" for Game Development
greenlz replied to tarnos's question in Starter Questions
True buyers are sometimes like babies 😕 -
Wait
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What exactly is Fiverr addon "Include animation" for Game Development
greenlz replied to tarnos's question in Starter Questions
Something you should discuss with your client. Perhaps animation could mean including an animation rig. -
I found that it can take up to a couple of hours before they sync up before. At the end of the day, your gig stats should be identical between your pc and your phone.
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Cancellation of an Direct Order without any toll on STATS of gig and profile?
greenlz replied to awaiscad's question in Starter Questions
Unfortunately buyers don't care about their account reputation, buyer accounts are usually worthless. It's the sellers that have to preserve them and take good care of their reputation. However, I would be very annoyed if someone orders my 3D product gig, and says they need an audio recording. -
Sometimes I am able to find my gigs, sometimes I cannot. It should not be any concern as long as you keep getting impressions. Your internet router probably has a dynamic address IP. So one day your address IP could be very suitable for finding your gig the other day not. If your gig name is unique enough, you could try directly searching your gig name and it should be there on some page.
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Correction, such a feature is already available through zoom collaboration. My bad I did not research that. So therefore I see no reasons to leave Fiverr chat.
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Stay on Fiverr chat for as long as it is possible. Fiverr should include a voice chat if the required service is something like coaching or life advice. Maybe have the conversations record so that the buyer could go back and look over the service he got.
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Personally I hate the auto reply feature both as a seller and as a buyer. I believe the customer should be able to directly talk with the freelancer, not get excited that someone responded to their message just to see it is an auto response. I would not be using that feature, I think it would decrease my customer satisfaction and experience.
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I had a look through all your gigs. Personally i feel that the gig "I will do data entry, excel" has a little bit chaotic thumbnail. Overall, I ghink you should make one gig called "I will be your data entry manager or virtual assistant". Adding a manager or virtual assistant keyword could open you to new impressions. Overall, it's very hard to get your first order, I would say if possible, ask a friend to order your gig, so you could see how the systen works, and make it easier to get your actual first sale. Anyways best of luck.
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Hello, let's help each other and make it fair. I will spend my time to carefully read through one of your gigs and give you a general opinion, and in return please do the same for one of my gigs. Kind regards, hope to hear from someone soon.
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No, you can change and adjust things as you want. No issu3s with current orders
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True, i did not realise that. Thank you for your post
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I agree, especially as a 3D graphics designer who creates really cool stuff. I get really sad when my buyer doesn't allow the product to be showcased in my gig, but okay it's life. Respect their privacy and their ownership to the product
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Improve the keywords in your gig description
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You could try refreshing your Gig, adding new pictures, making a better gig description with repeated keywords, lower the price back to minimum until you start making sales again, maybe ask a friend to order your gig, just to get a recent sale. Whatever you do, don't stop trying!
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